Ratings based on 732 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York City

BEST HOTEL IN BUCKHEAD

Posted Mar 23, 2015
Cons: Add a restaurant that isn't all fried Southern food.
In the middle of everything. Excellent service, excellent everything-and I stay in Buckhead a lot
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Savannah

Outstanding

Posted Mar 16, 2015
Pros: We loved everything, the guest service is top notch.
Location: Mostly everything is is in walking distance, but the car service will take you mostly anywhere.
This is the number one hotel in the south. The Intercontinental is the standard of what a five star hotel is suppose to represent. The bellman and the concierges service is the best I have ever seen. I have stayed in hotels all around the world and this is the best.
3 out of 5
by A verified traveler

Great location

Posted Mar 16, 2015
The staff was great all around as is the location. However the bed was terribly worn out and extremely uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta, GA

Surprise upgrade

Posted Mar 16, 2015
Upon checking in, we were told there was good news and bad news. The bad news was they no longer had the type of room we reserved, the good news was they were uograding us to a suite for free. The room was amazing and we were very sad to leave the next day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Overall great experience! I would definitely book again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Posted Mar 3, 2015
Very luxurious and inviting. Loved it. Would highly recommend.
2 out of 5
by A verified travelerfrom Tampa, fl.

Great location down hill from there!!

Posted Mar 3, 2015
Pros: Location, staff very courteous
Cons: Give you a better value for the money, such more comfortable bedding, and less dust in the room!
Location: Great dining, shopping, and strolling about.
Way over priced, and overrated; $20.00 for cheap spirits, etc.!
4 out of 5
Recommended
for Everyone
by A verified traveler

Concert

Posted Mar 2, 2015
First time stay. Property is great, room was quiet, and perfectly located for our needs. The friendly short staff was overwhelmed in the Bourbon Bar and the restaurant resulting in long waits and wrong orders. Reservations didn't help in the restaurant for brunch and the first thing our server did was complain about how long she had been there.
4 out of 5
by A verified travelerfrom Bozeman Montana

Hotel in Buckhead region of Atlanta

Posted Mar 1, 2015
Pros: Not much after I received the bill!
Cons: Pay for parking by the night not by the day!
Location: I stayed here only because it was near relatives and friends.
The room was perfect and the evening mail that I enjoyed at the hotel's restaurant was delicious. But I plan never to stay there again for two reasons: the location made it difficult for me to find my way (even with a GPS) to an Interstate that would lead me to the airport at 5 a.m. The second reason is that I was there for 32 hours, arriving late one Thursday, departing at 5 a.m. on Saturday morning. I used valet parking but did not use the car until I left. Then I was charged valet parking for three nights! Re-reading the contract, I discovered that the hotel charges per DAY and not per NIGHT. So it was my fault for not realizing that beforehand. But I shall not stay at any InterContinental hotel ever again--there are plenty of four-and five-star hotels that do not make one pay for parking for three days when one stays for only 32 hours. This hotel chain has lost a good customer, and I shall warn others about the valet parking fee policy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Buckhead!

Posted Feb 27, 2015
Location: Great location!
Traveling on business. Had a great experience. The location was great for my needs. Staff was very welcoming.