Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Wonderful location

Posted Jun 30, 2015
Pros: Lovely décor; clean; pleasant staff
Cons: Not enough attention was given to check in.
Location: Shopping, shopping, shopping! Huston's across the street serves excellent food.
This hotel is across the street from a MARTA station, making it possible to visit other locations without driving. It is also connected to Lenox Mall and has a hotel shuttle that will transport you to Phipps Plaza, making it a perfect place to stay if you want to shop.
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Great hotel where the action is

Posted Jun 6, 2015
Our stay was awesome! Everything was right at our fingertips!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel!

Posted May 25, 2015
I had a great time during my stay at the hotel! The room was nice and clean. The staff provided great services!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and great hotel

Posted May 20, 2015
Excellent stay after we requested a move to a quieter floor away from the party goers Hotel apologized and upgraded us Good breakfast Pleased with staff and our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Wife Birthday

Posted May 18, 2015
Pros: Everything, especially the valet parking/breakfast package.
Cons: You can't improve on perfection.
Location: The hotel not only connects to one shopping mall but is very near another large one; numerous excellent restaurants are nearby.
My wife loves to shop for clothes and since the J.W. Marriott at Bulkhead connects to a large shopping mall it is perfect for her. Needless to say, she was a very happy lady. We have stayed at this hotel several times and have been extremely pleased with all aspects of the accommodation and service. We have stayed at several other J.W. Marriott hotels and have never been disappointed. They are one of the best.
5 out of 5
Recommended
for Families
by A verified traveler from Bermuda

Love Shopping

Posted May 4, 2015
Pros: Location and cleanliness. Staff was also very helpful and friendly.
Cons: Nothing that I can think of.
Location: Connected to a very high end mall and within walking distance to restaurants, Target and another high end mall within walking distance.
Location is great. Close to the Marta train station, connected to the mall and walking distance to Target and another high end mall. Very safe area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

connected to Lenox Square Mall. Nice

Posted Apr 27, 2015
Pros: close to evertyhig
Cons: needs MINI Refrig in room
Location: everything
Great Hotel! near Mall and Great Restaurant. very friendly Staff. the gentleman that took our bags up was only with us 5 minutes and he remembered out name 3 days later.
2 out of 5
by A verified traveler from Atlanta, GA

Nightmare

Posted Apr 20, 2015
Pros: The first night was awesome. Location good.
Cons: Customer Service
Location: Everything is near this hotel. Plenty to do.
Not exactly sure what happened, either someone pulled the fire alarm or a piped bust in one of the rooms on Sunday, April 19th. The guest where never told why we had to evacuate. We had to walk down 14 flights of stairs (no problem totally understandable). My problem was that we had to walk back up to retrieve our luggage. No apologies from the staff and no percentage off or complimentary nothing. Then the front desk person told me it wasn't their fault so no discount would be given. Um, it wasn't my fault either, but good customer service would provide their quest with something. Not sure if I would return to this hotel nor if I would recommend it to anyone. Not a good 16th birthday for my daughter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Perfect for weekend getaway. Perfect location. Walking distance to mall/food. Room was exactly what we needed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Great location. Very friendly and attentive staff.