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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 475 out of 1364 reviews" "
Rating 8 - Good. 285 out of 1364 reviews" "
Rating 6 - Okay. 198 out of 1364 reviews" "
Rating 4 - Poor. 200 out of 1364 reviews" "
Rating 2 - Terrible. 206 out of 1364 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Christianna

Disliked: Staff & service
Was so bad we checked out early. It’s a shame because we usually book la Quinta because it’s our favorite
Stayed 6 nights in Apr 2024

4/10 Poor

Becky

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn't too much I liked about this property.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and clean hotel, front desk were very helpful. Will definitely stay here again, highly recommended
Stayed 2 nights in Mar 2024

6/10 Okay

Jairo

Liked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Helen

Disliked: Property conditions & facilities
The cleanliness wasn't the best and one of the elevators was not working and has been that way for awhile. The second elevator also went out to service on Saturday night. The staff was very nonchalant about it. I will not make another reservation at this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Stayed 4 nights in Feb 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
All was great.
Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Traveled with family
The front desk attendant was wonderfully welcoming and helpful. However, we were disgusted as soon as we entered our room. Sticky floors, trash on the ground and hair on the toilet and in the shower. Worst was the gross stains blood and bodily fluid stains on the pullout mattress and main chair in the room. We turned right around to the front desk (with photos), asked for a refund and went elsewhere to stay. I was not about to have my family stay in that hotel. And after at first being denied a refund, the general manager eventually did grant us a refund. So it all turned out ok, but I don’t think I’d ever recommend this location.
Stayed 5 nights in Apr 2024
Response from Assistant General Manager on Apr 11, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that the pull out mattress and chair had stains. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address this concern. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Geovanna

Stayed 1 night in Apr 2024

2/10 Terrible

Dominique

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The bed smelled as though it had been dowsed in bleach. The smell was absolutely horrible. Also, the towels and rags smelled as though they had been dipped in bleach. There was a stain on one of the rags in the bathroom.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on Apr 11, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. All linen is washed in eco friendly solutions. You may have had a room with a mattress just recently cleaned. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concerns. It is my hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Sandi

Traveled with group
Go to hotel staff was quick to help me. Went to my first room the room smelled and it was stains on the covers. I went to the front desk and express my concerns. Needless to say they switch my room. I went to the other room and it was the same problem stains on the cover. I told the staff again I became overwhelmed and decided to leave & get a refund
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that the rooms had issues that you went to. Your feedback is very important and will be shared with the staff. Please give us the opportunity to better serve you in the future.

8/10 Good

Farid

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It is conveniently located near the consulate I need to visit tomorrow
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team work hard to make our guests happy and look forward to serving you in the future.

10/10 Excellent

Carmillia

Liked: Staff & service, property conditions & facilities
My go to
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team look forward to serving you in the future.

6/10 Okay

Debra, Cumming

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Telephones in room did not work. Elevators did not work. No water machines on floor. Receptionist was very rude.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Your feedback is very important to us. I am saddened to hear that you came when one of our elevators is being serviced, telephones are out due to waiting for a part to come in from IT, we have never had water machines on our floors, and the receptionist was rude. Please rest assured that we are taking the appropriate measures to address all of your concerns noted today. It is my hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Briana

Traveled with family
Disliked: Amenities
Didn’t get to stay weren’t aware of the card rules
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for trying to stay with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that we could not take your method of payment. It is my hope that you will give us the opportunity to serve you in the future.

10/10 Excellent

grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Laurie

While the front desk girl working the day we checked in( sorry I dont remember her name) worked as hard as she could to solve our problems the other staff we interacted with was just disgusting. 1. A/C not working in room2.no towels3. No hot water4. Refrigerator not cooling5. Micro not heating to make warm tea took over 4,min. Was at the hotel due to medical procedure and closness to facility. Went to gym to burn off my stress. Couldn’t turn down A/C it was too hot to work out. Thought about tv and just a little treadmill walk. No remote. Gave up went yo front desk and mentioned these things and before nice girl could open her mother a man at the other register boldly said to me we don’t have remotes if you want tv you need to ask for one here. I said ok guess you have major theft issues but understand. I replied might be helpful to guests to post a sign them that. It’s just a sign. Man yelled at me “go away” . I was finally offered by nice girl new room and said for it to be checked out for ac towels etc. she came back and said all was good. Not her fault but my spouse tells me be careful of the toilet! Apparently only one side of the seat was secured so strike again for housekeeping. Can’t clean a toilet without picking up the lid. Then to finish our stay this morning around .9:00 housekeeping parked the cart outside our foot and proceeding to talk loudly on his phone for the hour we were stilllin the room. While we both went up and down the stairs oh one elevator was out.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. So many things reported. This is not the stay we ever wanted you to have. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address all of your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Leona

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Please let us know what we can do better to please you. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Nikita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am totally satisfied with their services. The room was clean and spacious. They had plenty of options in breakfast. Will consider to stay in la quinta again for sure.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Awesome to hear we met your expectations. Thank you for choosing La Quinta.

8/10 Good

catherine, bloomingdale

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking, and restaurants are in a reasonable amount of distance
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team look forward in serving you in the future.

6/10 Okay

Donnelle, Houston

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My check-in experience was amazing! Ms Gwen is the best guest services host I’ve encountered in a very long time! Now, the room was decent but the cleanliness could have been better. There was evidence that the previous guest had a party since there was evidence of balloon remnants and such. The microwave was unusable since it was so filthy. The request to have it cleaned never happened. I eventually used a washcloth from the bathroom to clean it. Otherwise, it was a decent stay. SN: When housekeeping are cleaning other rooms, they shouldn’t keep slamming the door on the latch. The noise travels and disrupts guests in nearby rooms.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Thank you for your feedback. The information you have provided will assist us in offering better service. We appreciate your staying with us and hope to see you again soon.

4/10 Poor

ryann

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was only one elevator working at the very back of the hotel. There was a new computer system that none of the staff members knew how to run. Room over all was okay but the bathroom had black and pink mold in the ceiling and around tub. Also key cards quit qorkinf u less they keep them absoutely away from everything... which they dont tell you at check in.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Sorry to hear that your room had maintenance issues. I will make sure my Maintenance Team corrects this as soon as possible. Unfortunately the elevator parts are taking longer than expected for repairs as they are custom made. We hope the elevator will be retuned to service shortly.

2/10 Terrible

Amouria

Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 11, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Please give us a feedback and let us know what we need to do better for you. It is my hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness
The rooms were not clean even after they switch me to a new room bc the water didn’t drain in the shower for my first room. The staff was really nice & accommodating but the reviews lied!. It just wasn’t clean in my opinion.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Sorry to hear you had maintenance and housekeeping issues during your stay. Your comments will help us to improve. Thank you for taking the time to review your stay.

10/10 Excellent

Nikki, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Awesome to see we met expectations! See you soon!

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Thank you for taking the time to rate your stay. I apologize that we did not meet our expectations of earning a 5. Before you check-out during your next stay with us please let us know if there is anything we can do to have made your stay more comfortable.

8/10 Good

Jeremy

Stayed 1 night in Mar 2024
Response from Assistant General Manager on Apr 3, 2024
Thank you for staying with us. Our team work hard to make our guests happy and look forward to serving you in the future.

8/10 Good

aziz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except water pressure it was a great hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Sorry to hear you had low pressure. We haven't had any plumbing issues lately but will have our team look into your concerns as soon as possible. Thank you for staying with La Quinta.

2/10 Terrible

Kaitlin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seems to be in a nice area. Gwen at front desk was very kind and quick during check in. Unfortunately the room was filthy with a dirty toilet seat, stained and dirty sheets with what looked like blood on them and other questionable hard spots like boogers. We were instantly given a new room but that one was not better at all and we decided to get a refund and go to a different hotel. Gwen was very apologetic and kind during it all. I would not recommend this hotel unless they can get new housekeeping staff.
Response from General Manager on Mar 20, 2024
Please accept my apologies. I will make sure that the room you entered is inspected and any housekeeping issues rectified before we sell it again. Thank you for letting us know so we can continue to improve our service.

10/10 Excellent

Kahiem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.. My only complaint which is minor is getting the equipment in the gym fixed
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Thank you for letting us know. We will follow up on timing to have the fitness machine repaired.

4/10 Poor

Jalesa, Antioch

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel wasn’t a bad place the staff was very nice and understanding. They were in the middle of changing and getting cleaning crew to accommodate the needs. Things were missing from the rooms, however they did upgrade us but the rooms wasn’t a clean as they should’ve been. Breakfast was good.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Sorry to hear the room was missing items. We have a new staff and they must have forgot to place them. Thank you for letting us know so that we can continue their training.

10/10 Excellent

Chtara

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay !
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Great to hear! Hope to see you again soon!

4/10 Poor

Paul

Traveled with group
room service only upon request Did not inform you of this at all when you checked in.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Thank you for letting us know. I apologize that the check-in clerk did not run through our cleaning service with you. I will remind them of the importance of announcing this to our guests.

8/10 Good

Conor

Business traveler
Liked: Cleanliness, amenities
Great exercise room
Stayed 1 night in Mar 2024
Response from g on Mar 20, 2024
Glad you liked it! Hope to see you again soon!

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was that an elevator was out so I took the stairs versus going to look for the other one.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Great to see we scored a 5! Hopefully the elevator will be operating again soon. We are waiting on parts!

4/10 Poor

Denisha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terribly dirty. Had to change me room for the mess and the new room was extremely dirty too. Ms.Gwen was amazing and very helpful. The cleanliness was the main problem. Stains in the couch. Old chicken bones under the draws. Trash underneath tables and beds.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that the furniture had stains and trash was not caught under the table or bed area. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

william, charlotte

Business traveler
Liked: Cleanliness, staff & service
Room was nice the only thing I didn’t like was pillows and tub area didn’t look clean
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that you came when we are re-furbishing our tubs and that you did not like the pillows. Your feedback is very important and will be shared with the staff. It is my hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Iesha

Traveled with group
Liked: Staff & service
I enjoyed my stay slept like a baby . Only issue was the hallway smelled bad and the elevator was broken . The shower in my room was dirty in the corners like they didn’t fully clean it .
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that the hallway had a smell, one of the elevators is being serviced and the shower corners looked dirty during your stay. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concerns. It is my hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Haleigh

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not cleaned prior, floors disgusting, bath tub molded with rings around it. Completely FILTHY
Stayed 1 night in Feb 2024

8/10 Good

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Than you for staying with us. Our team work hard to make our guests happy and look forward to serving you in the future.

10/10 Excellent

Ashleigh

Traveled with partner
I really enjoyed my stay just would have liked a better variety of breakfast.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for the 5 out of 5. Your feedback is very important and will be shared with the staff about the breakfast concern. Our team work hard to make our guests happy and look forward to serving you in the future.

10/10 Excellent

Ajamu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Verenice

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
By far one of the worst hotels I’ve ever stayed at. The room was dirty when we checked in. There were pee stains on the toilet bowl where the lid is, there was some Valentine Day confetti left from what I’m assuming was the last person who stayed in the room before us, etc. just very dirty. Breakfast was also very poor. They served EXPIRED yogurt, some bread, muffins, and cereal and the only warm thing they had was waffles that you make yourself, everything was done very lazy. There was also an incident of domestic abuse that my boyfriend and I heard through the walls (the whole floor heard it, including the cleaning staff that was on our floor) and when we called to report it to the front desk, they said that they would send someone up and no one ever came. So much for customer safety? I have video and photo proof of everything as well.
Stayed 5 nights in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that there were things wrong with your room. If reported immediately, the staff would have moved you to a better room. I am also saddened that you heard another guest arguing and felt that when reported, nothing was done. You also did not like the free continental breakfast and explained why. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Nathaniel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beds and pillows were not good or comfortable. You can here the other guest in there rooms and the hallways
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that you did not like our pillowtop mattress or pillows and other guests was too loud. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Pretzels on the floor, bathtub stopped up, bathroom sink stopped up, carpet had missing pieces
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Mar 6, 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Your feedback is very important to us. I am saddened to hear that the bathtub stopped up and there was pretzels on your floor. I will check the carpet to see where there are missing pieces. Please rest assured that we are taking the appropriate measures to address your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Carla, Mobile

Traveled with family
Liked: Cleanliness, amenities
the staff is really nice and the rooms are clean
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 21, 2024
Thank you for your positive feedback. We hope to see you staying with us again soon.

10/10 Excellent

Larenta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 21, 2024
So happy to hear that you enjoyed your stay. See you again soon!

8/10 Good

Paige

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gentleman working the desk at checkin was very polite. we ran out of toilet paper and i met one of the house keepers in the hall and asked for more and she was also very polite.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
So happy to hear my staff gave you memorable service during your stay. We look forward to your next visit to Atlanta.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 9, 2024
Thank you for staying with us. It is always a pleasure to receive positive ratings. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.