Interior entrance

Reviews of Waldorf Astoria Atlanta Buckhead

5 out of 5
Waldorf Astoria Atlanta Buckhead
3376 Peachtree Rd Ne, Atlanta, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 533 out of 673 reviews" "
Rating 8 - Good. 73 out of 673 reviews" "
Rating 6 - Okay. 31 out of 673 reviews" "
Rating 4 - Poor. 24 out of 673 reviews" "
Rating 2 - Terrible. 12 out of 673 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a wonderful hotel with wonderful staff!!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Olivia,It was such a pleasure having you as our guest recently. Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we are glad you had a fantastic time.Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Yiwei,It is rewarding to know you had a five-star experience at Waldorf Astoria Atlanta Buckhead. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff had great customer service
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Ashley,It was an honor to host you at Waldorf Astoria Atlanta Buckhead during your recent getaway. Our staff will be delighted to know that their impeccable service was highlighted in your kind review. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Nakeisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will most definitely be back ❤️
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Nakeisha,Thank you so much for the five stars. We are so pleased to hear you enjoyed your stay with us.Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of OperationsTel: +1 404 995 7531

10/10 Excellent

Lynn

Stayed 2 nights in Mar 2024

10/10 Excellent

Haitong, Syracuse

Liked: Cleanliness, amenities
good
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Haitong,It was an honor to welcome you to Waldorf Astoria Atlanta Buckhead. Our team is pleased you had an enjoyable experience at our hotel. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Timorhy

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and room and property very clean.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Timorhy,We're delighted to hear that our service and the cleanliness of your room and our property met your expectations. Thank you for staying with us, and we hope you will return soon. Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean elegant property. Suites are well worth the money. Lots to do and eat in the area
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Brian,It was a pleasure having you join us recently. We work hard to meet expectations like yours, and we’re happy to hear our lovely accommodations and high standards of cleanliness hit the mark for you. Additionally, location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Mukund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked through the doors to the day we left, the staff was so gracious, kind and helpful with anything we needed. We brought our 9 year old daughter with us and they treated her like she was their daughter with such care and kindness and a little bit of spoiling too! haha! We really can't wait to visit them again! We will be back!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Craig,Your feedback is gratefully received. We are so happy to know that our team's attentive service was the highlight of your visit and that you had a great time with us overall. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front door, check in, complimentary transportation (Mr.Clinton), and check out were EXCELLENT!! 100 out of 100 stars
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 7, 2024
Dear Lydia,Thank you! It was an honor to have you as our guest at Waldorf Astoria Atlanta Buckhead, and we are delighted you had such a wonderful visit. Our team works hard every day to ensure our guests have a stay like yours, so Mr. Clinton and the rest of the staff will be thrilled to read your kind words. We look forward to welcoming you back for another amazing, five-star experience.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

NASSIR

Stayed 2 nights in Jan 2024

10/10 Excellent

Wesley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property in Buckhead! High level of service, and the hotel is amazing. Centrally located!!
Stayed 1 night in Jan 2024
Response from General Manager on Jan 24, 2024
Dear Wesley,It was such a pleasure to welcome you to Waldorf Astoria Atlanta Buckhead. We're thrilled you enjoyed your stay, and we appreciate your kind words about our exceptional service. Hopefully, you took full advantage of our fantastic location and the convenience it affords our guests. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Paige

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we came in contact with was incredibly kind. No doubt a lost art these days. I was very much appreciated.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 11, 2024
Dear David,Our team is truly exceptional, and we are delighted their top-notch hospitality impressed you. Your perfect rating is greatly appreciated, and we trust you left us feeling relaxed and rejuvenated. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Juliet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nicholas

Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

nayef

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was luxurious. The service was great. Staff was friendly. The room was relaxing, clean, and comfortable.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 16, 2023
What a pleasure for us to read your kind words about your recent experience at Waldorf Astoria Atlanta Buckhead. We are glad you enjoyed a relaxing visit with us and our lovely facility, clean and comfortable accommodations, and exceptional service. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Raquel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very upscale in decor but the entire staff goes above and beyond to be helpful and welcoming. The true definition of class.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 15, 2023
Dear Raquel,Your comments mean the world to us, and we're so happy to know that you had a good time overall. We're thrilled to read that our amazing team members helped make your visit that much better. Thank you for staying with us, and we hope you will return soon.Sincerely,Dwight SanfordDirector of Operations

10/10 Excellent

Zodie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Xavier

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Surit

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, room comfort
This was our first stay at the Waldorf. We chose this hotel for the great location to shopping and easy access for travel. The staff in the entire hotel was so accommodating and kind. Every meal we had was excellent. We booked a return stay just five days later with the same wonderful experience as the first. We loved it!
Stayed 1 night in Sep 2023

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Love the bathroom and love the people that worked there
Stayed 2 nights in Sep 2023

8/10 Good

William

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 star but no dinning room ? Other than this, great facility.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sean, Chicago

Stayed 1 night in Sep 2023

10/10 Excellent

Amber

Stayed 1 night in Aug 2023

10/10 Excellent

Malcolm V

Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely wonderful experience and stay at this hotel. The staff was beyond exceptional. Especially Abdul, he helped me a lot at the front desk and was able to help me with anything I had to ask. The bar was absolutely amazing as well Deidre, was fantastic It was always there to make sure my favorite drink was already made without even having to ask.. if I ever go back to Atlanta I will only be staying at the Waldorf.
Stayed 3 nights in Sep 2023

10/10 Excellent

Hansoo

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived until the moment we left the Waldorf Astoria, every moment was welcoming and magical! we were celebrating our 50th wedding anniversary and wanted some thing truly special, and this was it in spades! The valet parking attendant comped our parking, the front desk celebrated our 50 year accomplishment, the beautiful bedroom and bath were luxurious, as were the bathrobes and slippers provided. The King size bed was was a dream from the moment we slipped under the covers and sent us searching for how we could reproduce it in our home, along with the glorious walk-in marble shower! A trip to the spa floor was warm and inviting and brought us in contact with the amazing concierge, Sukru. This lovely gentleman oozes charm and warmth in abundant proportions, and led me personally to the saltwater lap pool. The pool was enclosed with marble columns on one side and a glass wall leading to an outside garden on the other. The bedroom bath robes, were terry cloth on the inside and felt like silk on the outside, so they were perfect for the pool excursion as well as the bedroom. When we came down for breakfast we were greeted again by Sukru and escorted to the dining room where we met our Brazilian host, who also joyously celebrated our anniversary. Our sumptuous breakfast included a lovely bottle of champagne from the amazing Sukru, and a decadent chocolate dessert from our waiter. A final photograph by Sukru ended our fabulous stay. We will return!!
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Cool
Stayed 1 night in Jul 2023

8/10 Good

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
It’s the best in every way 👍⚡️💓
Stayed 4 nights in Aug 2023

10/10 Excellent

Tierra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was a 11/10. The staff is so nice and accommodating, it’s very clean, lots of things to do nearby, and the complimentary car service was a surprise and a plus!
Stayed 4 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Great location rooms were comfortable and clean … bathrooms were large and had tub
Stayed 1 night in Jul 2023

10/10 Excellent

Cole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Front desk and valet were fantastic. Will definitely stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Terrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and so helpful!
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Excellent staff
Absolutely wonderful staff. Super friendly and helpful. Restaurant staff was also incredible. Really enjoyed our stay. Will definitely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

MAC

Stayed 3 nights in Jul 2023

10/10 Excellent

Nicholos

Liked: Cleanliness, amenities, property conditions & facilities
It was all around great
Stayed 2 nights in Jul 2023

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
The Waldorf Astoria is the best hotel in buckhead. The concierge, valet attendants, and doorman were extremely kind. Everyone went above and beyond to make sure I was satisfied with my stay. You can’t go wrong with this hotel. I will be back very soon.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend staying here to anyone looking to truly feel taken care of away from home. They understand what accommodating their guests really looks like and the properties amenities embodied the meaning of luxury.
Stayed 1 night in Jun 2023

10/10 Excellent

Edwin, Midland

Liked: Cleanliness, amenities, property conditions & facilities
Personnel were all top notch. Room was wonderful. We had a great stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023