Ratings based on 240 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Atlanta, GA
ExcellentPosted Jan 19, 2015
They took care of my wife and I on our honeymoon. The staff are courteous. The rooms are large and cleaned with a fine tooth. The only two complaints were that we were confused on who to tip when attendants picked up our luggage and pulled out car up and a couple of our chicken fingers were undercooked. Upon finding out about the undercooked chicken, the hotel attendant removed the order. Just all around great service and a great experience.
for Everyoneby A verified travelerfrom Pickwick,Tn
4-5 star hotel close to perfectionPosted Jan 3, 2015
It's a nice new property,close to Buckhead shopping,etc.The qualms I have are few and small.No paper to the room,concierge seldom evident.The hotel car is nice but an expected amenity at this level.With a little effort this could be as good as it's direct competitors,The Four Seasons,Ritz Carlton Buckhead,The St.Regis. The only other Mandarin Oriental property I've visited is their property in the Time Warner center on Columbus Circle in Manhattan,and it is excellent...
for Everyoneby A verified traveler
Best Hotel in AtlantaPosted Nov 24, 2014
Pros: Everything! Hotel staff, rooms, location, etc. could not be better. The indoor pool and spa are also wonderful.
I cannot say enough great things about this hotel and its staff. It compares favorably with any luxury hotel in the world, including the "grand dames" in the Mandarin Oriental chain in Hong Kong and Bangkok. The location in Atlanta's Buckhead district allows one to walk easily to many places for great shopping and food. This stay, my second, was for a birthday weekend for my eight year old and her younger sisters. The hotel staff could not have done anything more to make the birthday special for my children and me. They were fantastic! Excellent service and recommendations for food and activities from a very accommodating concierge. We will be back for future birthdays and other occasions.
for Couplesby Margaretfrom Epping
The extras mount upPosted Nov 19, 2014 on Hotels.com
Good, but my husband felt irritated that we had to pay for broadband and valet parking especially as the car park used for this was next door to the hotel. He said he wouldn't stay there again, despite the nice room because the extras make it prohibitively expensive.
for Couplesby carrie
Posted Nov 13, 2014 on Hotels.com
for Familiesby A verified traveler
Posted Nov 4, 2014 on Hotels.com
by A verified travelerfrom Atlanta Area
Noise From ConstructionPosted Nov 1, 2014
Pros: Comfortable room but noise ruined that.
Cons: Management and staff be aware of noise in early am from building next door. They have been building on this new building for some time so should have
Location: Location of hotel excellent with Phipps Plaza, Lenox and excellent restaurant in area.
I was woke in early am, way before sun came up, because of construction on building next door. I should have been told at check in about the noise or located my room away from the noise. Since checking out that day too late to make any changes.
for Business Travelersby Mariafrom Alabama
Best Experience EverPosted Oct 21, 2014 on Hotels.com
This hotel really set the standard. After I left this hotel to experience other nearby hotels . Let's just say that no other hotel can compete with The Mandarin Oriental in the Buckhead area. The service and the location where better than 5 stars. If there was a scale higher, I will give them the highest ratings.
for Everyoneby A verified travelerfrom TN
Great hotel and spaPosted Oct 20, 2014
Had a great spa getaway to the Mandarin Oriental. Great service at every turn. Will be back for sure.
for Everyoneby A verified traveler
Wonderful getaway with a perfect location!Posted Oct 20, 2014
Great hotel, modern decor and incredibly clean. Room was a little on the small side but it was fine for two people! Perfect location...walking distance to numerous restaurants and Lenox mall. Staff was wonderful; even delivered a surprise dessert to our room for my husband's birthday! Would definitely stay here again!