Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Pros: Just take the sky train to airport. Easy to get to.
Cons: Did not like charges for wi fi.
Stayed one night on way to fly out of Atlanta. Convient location to airport and right across from sky train direct to airport.
3 out of 5
by A verified traveler from chattanooga

parking not free!!

Posted Jul 7, 2014
Staff not friendly, took shower LITERALLY 5 min to warm up, valet took our keys and we had to go find them after we said we would self park, parking was $18 for one night and we were NOT told that up front. Horrible hotel. Do not recommend.
Comment from Hotel Management
Jul 9, 2014 by Kevin, Hotel Management
Good day and thank you for your comments regarding your recent stay with us. I am very sorry that you did not experience the level of service that we are known for here at our hotel. Please know that the concerns that you relayed to us will be taken seriously and will be very helpful as we always look for opportunities to improve the level of service we provide our guests. Thank you again for your feedback and I hope that one day you will give us another chance to prove to you that what you experienced is not who we are.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stopover after flight arrival

Posted Jul 6, 2014
Pros: Convenience for the airport and ease of travel to it.
Cons: Nothing
Location: N/A
Stayed in this hotel before travelling onward to Memphis the next day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Front desk great!

Posted Jul 1, 2014
Overall very helpful! From front desk to waitress at breakfast. All very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Roswell, GA

Absolutely wonderful experience!!

Posted Jun 28, 2014
Pros: The staff was very friendly. We left the car there while we went on our honeymoon. They gave us a validation ticket. The Sky Train was simply GREAT!
Cons: None
Location: I grew up in the area so I knew of restaurants to go to. I felt safe and the hotel was VERY WELL soundproofed. You could hardly hear any plane noise.
We live in Roswell, GA and got married on a Saturday but our flight leaving for our honeymoon was Sunday morning. Rather than stay at home, we opted to stay in a hotel near the airport on our wedding night and chose the Marriott Gateway/ I had booked a queen room and when we arrived after the wedding, I told the front desk that we had just gotten married that afternoon. They checked us in and said "We have something special for you in the room so come back down later and tell us what you think". We got our key and went up to the seventh floor and on the door it read "Presidential Suite"! They had upgraded us to the most amazing room I have ever stayed in. We were just gawking at the size and luxury of this...such a WONDERFUL surprise and gift! There was a full sized kitchen, dining room, living room, huge master bedroom, Jacuzzi tub, huge shower, flat screen TVs in every room. Unbelievably amazing! We had paid only for the queen room with the park and fly rate. We almost didn't want to have to leave in the morning, it was so incredible! A wonderful, kind, surprise end to a wonderful day!
4 out of 5
Recommended
for Families
by A verified traveler from TN

Nice, VERY busy check in had long lines

Posted Jun 23, 2014
Pros: Front desk staff were GREAT! Room was very nice.
Cons: When our room was cleaned, they did not refill the tissues left only 1 wash cloth and 2 sets of towels. put a microwave in the room.
Location: Easy to find at airport-nothing close by except hotels $ their restaurants No shopping for emergencies
We were at this hotel for the first time to attend a day and a half religious Conference next door with over 20,000 attending, many stayed at hotel overnight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 16, 2014
Greeted within a reasonable time despite the amount of people who were there for lodging, dining, or meetings. Great staff that was polite and helpful. I will stay again when I'm in town.
5 out of 5
Recommended
for Everyone
by Redd

overnight stay

Posted Jun 16, 2014
very friendly an pleasant staff prompt an accommodating.really made the stay a experience even for just that 1 night
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2014
Great hotel! Friendly staff. Great valets and doormen.
5 out of 5
Recommended
for Everyone
by Jerry from houston

Posted Jun 6, 2014
Pros: The location
Location: at airport nid not need to drive short ride on tram only
very pleased with all of it pleased with all of it