Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

hopefully the renovation will change the things!

Posted Oct 1, 2014
Pros: the price!
Location: good location!
in desperate need for a make over! sheets were see through like i have never experienced in my life! the mattress was comfortable!
Comment from Hotel Management
Oct 5, 2014 by Shanice, Hotel Management
Thank you for your feedback. We are midway through our $1.2M renovations. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Good, cost-effective place to stay in Atlanta.

Posted Sep 26, 2014
Pros: Location and price.
Cons: The exterior lighting should be improved. I realize that renovations are in progress, but there was no lighting in the parking lot or on the stairway.
Location: The Buckhead area is full of great restaurants and other facilities, but the traffic can be a little tough to negotiate.
The location was very convenient to things in the Buckhead area of Atlanta.
Comment from Hotel Management
Oct 1, 2014 by Shanice, Hotel Management
Thanks for your feedback. We apologize for the lighting and it has already been notes for the renovation team to improve. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Günstige Lage nördlich Downtown Atlanta

Posted Sep 26, 2014
Guter Ausgangsort für Besichtigungen in Atlanta, z.B. Coca Cola Museum oder Aquarium
Comment from Hotel Management
Oct 1, 2014 by Shanice, Hotel Management
Thanks for your feedback and we hope to see you again!
Comment from Hotel Management
Oct 1, 2014 by Shanice, Hotel Management
Thank you for your comments and we hope to see you again!
3 out of 5
by A verified travelerfrom atlanta, GA

Posted Sep 24, 2014
The hotel staff was extremely accommodating and very friendly. However during my trip the hotel was under construction and they would begin work early in the morning and most of the pathways were shut down so getting to the lobby was very inconvenient. Housekeeping made the bed that was about it. Did not take out rash in the kitchen or bring fresh towels. All in all not a bad hotel
Comment from Hotel Management
Sep 26, 2014 by Shanice, Hotel Management
Thank you for your feedback. We apologize for any inconvenience from our renovation and the inadequate housekeeping service. Your kind words about our staff is very much appreciated. We will use your feedback to make the proper improvements on all things noted. Thank you again, and we hope to see you again!
4 out of 5
Recommended
for Students
by A verified traveler

Overall a good stay, however we found bed bugs

Posted Sep 24, 2014
Pros: The rooms were spacious with a great kitchen and we loved that there were two bathrooms!
Location: The location was great. We were in town for a music festival and they provided a shuttle that took us to the marta station which was very nice.
Everything was perfect the first day and night, however the second night we found a few bed bugs in our towels. There were none in the bed so we were still able to sleep there, however it raised some concerns.
Comment from Hotel Management
Sep 30, 2014 by Shanice, Hotel Management
Thank you for your feedback. We truly apologize for your experience during your recent stay. We value each review as it gives us an honest view of how our operation is running. Your issues are noted and it will be followed up on. We hope that we will see you again!
3 out of 5
Recommended
for Getaway With Friends
by RKfrom Columbia, SC

Great hotel except for lack of hot water

Posted Sep 16, 2014 on Hotels.com
I would have easily rated the hotel a 5 except that we virtually had no hot water in our room for the 2 days we were there. We called the front desk at about 9 p.m. the first night and were told they would have to put a work order in in the a.m. Maintenance came eventually and stated that the water coming out of the tub WAS hot (it was warm at best). We were offered a different room but did not want to change with only one day left. We asked for compensation and got 5000 Choice hotel pts only, not nearly enough for a free room. We also didn't have hand towels and wash cloths the second day and had to ask twice for them. These are basic necessities in a hotel; we got the impression that mgmt didn't care whether we were pleased with our stay or not and that we were trying to get a free future stay. We were SO impressed with the room itself, likely the best EVER for the price: skylight, fireplace, roomy furnished kitchenette, great breakfast, quiet, etc. Given the mgmt attitude, however, will not be returning!
3 out of 5
by A verified travelerfrom DC

Pictures speak a 1000 words...

Posted Sep 13, 2014
Pros: Breakfast
Cons: Tub, stove, freeze needed repair
Location: great location
The pictures were super but in person it did not meet my expectation, tub felt like I was going drop thru, he carpet and stove were old and the freeze did not make ice. But the breakfasts was great...
Comment from Hotel Management
Sep 17, 2014 by Shanice, Hotel Management
Thank you for your comments. We apologize for not meeting your expectations. Please keep in mind we are going through a $1.2M renovation. We hope that you will give us another opportunity and come back again!
2 out of 5
Recommended
for Business Travelers
by Privatefrom Atlanta, GA

Not what I needed

Posted Sep 11, 2014 on Hotels.com
All I needed with was a decent room with a desk to work and a comfortable bed. Here's the good part: 1) the location was convenient for meetings in Atlanta. 2) my room was recently renovated so it was clean. 3) it was priced right. Here's the bad: 1) the low price has attracted some pretty sketchy clientele. I'm not saying I saw illegal activity, but I'm saying it was likely occurring. In a short walk to Subway, I was hit up twice by urban outdoorsmen for donations. 2) The WiFi service was HORRENDOUS. All I needed was a decent connection to do my work. I called their tech support three times but it never improved. When I did connect it was extremely slow but I lost connectivity every 5 minutes. Worthless. 3) Though the room was recently 'renovated', some of the furniture was clearly 'left over'. 4) The part of the hotel where I stayed was a major construction zone with mud/dumpsters/trash galore.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Great value option

Posted Sep 8, 2014 on Hotels.com
I've stayed in many hotels in the Buckhead area prior to a move here, and thought the Quality Suites were a great option on a relative budget. The room lay out really makes it feel homely, and it has plenty of space. Like most extended stay type of places, sheets weren't changed every day, but the room was kept tidy. Great choice for the price.
4 out of 5
Recommended
by Jim bondfrom delaware

Posted Sep 6, 2014 on Hotels.com
Construction had the smell of dust in room and coffee maker didn't work. All and all it wasn't bad and would stay again. Kitchen for Continental breakfast is to small for everyone