Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Pensacola, FL

Awful Experience

Posted Jul 20, 2015
Location: Although the customer service was not up to par, the hotel is in a perfect location and close to everything in Atlanta.
From the moment we got there, it was terrible. As soon as we arrived, a valet parker backed a vehicle into my car, denting my bumper. Then the hotel over-booked the type of room we reserved, leaving us with four people and one king size bed. We were upgraded to a nicer room and were promised rollaway beds to accommodate four people, but when we returned from a Braves game, close to midnight and obviously exhausted after a day full of traveling, there was only one rollaway bed, leaving one person still without a bed. We were finally given the correct room for the second night. Very inconvenient to have to move rooms in the middle of our trip, but was nice to have what we originally booked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel downtown

Posted Jul 13, 2015
Pros: Thehotelwas exceptionally clean and the staff was very professional.
Cons: The music in the elevator is a little obnoxious, but wouldn't affect my experience
We stayed downtown to see a show at The Fox Theatre. The hotel was in walking distance. The restaurant adjacent to the hotel was exceptional.
4 out of 5
Recommended
for Everyone
by A verified traveler

Girls Vacation

Posted Jul 7, 2015
The hotel was clean, staff was friendly. Had problem with them charging me more but they correted it and the rest of or stay was the best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
My husband and I are already planning our next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Stay here!

Posted Jun 11, 2015
This was my first time staying at the Renaissance in Atlanta. And I don't think I want to stay anywhere else when I visit, which is frequently.
5 out of 5
Recommended
for Everyone
by A verified traveler from savannah

Posted Jun 8, 2015
Wonderful experience. Staff very friendly. Will come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Everything was perfect. The staff was very nice and friendly. Will definitely stay agai.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

In town for medical reasons

Posted May 4, 2015
The staff was absolutely wonderful and finally won over my Min Pin before we left.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Newleyweds

Posted Apr 29, 2015
Absolutely beautiful we will be back for regular visits. Thank you Renaissance for making our night there amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

In town for concert

Posted Apr 27, 2015
Pros: The attached restaurant Community Smith was good. Typically I hate hotel restaurants. But this was good food and a fun active bar.
Cons: My wife wanted better pillows
Location: Selected this hotel because it was close to te concert venue. Good restauants in the immediate neighborhood.
In town for the weekend to see a concert. Great facilities and scored a room on the 21st floor (top floor). Very nice room. Staff were very pleasant, quick check-in. Room was nice with good view of downtown.