Ratings based on 1,422 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent, helpful staff and nice accommodations!

Posted Jul 16, 2014
Pros: Staff hospitality
Cons: Eliminate the smoky odor from all rooms, larger bathrooms (or more convenient outlets near the beds)
Location: Hard Rock Cafe!
Overall, it was a nice hotel. The staff especially were incredibly helpful and willing to give us recommendations and ideas for where to go around town, since we were in town for a conference. The first room we were given smelled terribly of smoke, but they were able to move us into a second room that didn't have any odors. The bathroom was rather small, for two people to share (blowdrying and straightening hair at the same time) but overall, it was a pleasant experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from f

Good

Posted Jul 11, 2014
Enjoyed my stay very much at this hotel, was very close to everything in Atlanta that I wanted to visit. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodruff,sc

Right in the middle of downtown Atlanta

Posted Jul 8, 2014
Pros: everything
Had a great stay. Friendly staff and nice hotel. Close to everything.
5 out of 5
Recommended
for Everyone
by Robyn from Myrtle Beach, SC

Comfort and elegance

Posted Jun 24, 2014
Pros: I loved the comfort and the appearance of my bed.
Cons: The self-parking cost was a bit excessive and I don't like parking decks.
I enjoyed my brief stay at this beautiful hotel. I look forward to returning.
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Mediocre

Posted Jun 19, 2014
Hotel had great, friendly staff. The Internet cafe was useful and the pool looked nice. However, the room smelled funny and there was a centipede crawling in the bathtub.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Jun 11, 2014
Good , service in the restaurant was decent. Maintenance was timely w
4 out of 5
Recommended
for Everyone
by A verified traveler

Served our needs

Posted Jun 8, 2014
3 day stay . Very comfortable . Location near pool which is what we wanted.
5 out of 5
Recommended
for Everyone
by Cindy from Illinois

Great hotel experience!

Posted Jun 6, 2014
Pros: Hospitality of staff! Excellent desserts.
Cons: It is nice to have breakfast included in a hotel stay, but there were 2 convenient options for breakfast with a nice variety.
Location: It was easy to walk to the Aquarium and Centennial Park.
Very relaxing 3 night stay. Every single person we encountered at the hotel was friendly and went out of their way to give us great service and hospitality. When our key did not work the first time, they sent a staff member with us to make sure it did after the key was reprogrammed. I didn't get a chance to use the pool area, but it looked very inviting (large pool)! The hotel was walking distance from several attractions as well as restaurants.
5 out of 5
Recommended
for Everyone
by T

Posted May 20, 2014
Since the room I requested was not available I was upgraded at not additional cost
4 out of 5
Recommended
for Everyone
by Candi from Tupelo, MS

Weekend Downtown Atlanta at the Sheratan

Posted May 18, 2014
Pros: bed, indoor/outdoor pool, location was excellent
Cons: It would've been nice to have a complimentary breakfast to grab while on the go in the morning.
Location: The location was excellent. Each night we strolled the local attractions. Everything was within walking distance of our hotel.
Our experience at the Sheraton in downtown Atlanta was excellent! Each day after work we relaxed by the indoor/outdoor pool. Because of the location, each night was just a quick walk to any restaurant of our choice. The staff was very friendly and they always looked happy to see us. I would definitely recommend this hotel to anyone staying in Atlanta.