Ratings based on 1,399 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Everything was excellent however the staff was the icing on the cake. Great location!!
1 out of 5
by A verified traveler

A COLD HAIRY EXPERIENCE

Posted Jun 25, 2015
Hair on sheets, no comforter nor blanket on both beds, staff refused to bring blanket to my room at 1:30 am. had to argue with staff to get blanket in the middle of night. Important meeting next day. Called to speak with Mgr four times. After finally being out of meetings ("allegedly") from 11:00-1:45pm, Mgr required me to speak with Housekeeping Mgr who never returned my call & refused to accommodate me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel, great staffd

Posted Jun 23, 2015
The hotel was very nice and up to date. Staff were friendly and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Intimate and Polished Feel

Posted Jun 22, 2015
Cons: I would suggest more complimentary small touches (mints on the pillow, cookie break time, lemon water in the lobby) those things make me return.
The staff was very friendly and the lobby made the hotel feel very upscale. The hotel was not crowded nor did it have the feel of a busy city. Overall, it was a great place.
5 out of 5
Recommended
for Everyone
by A verified traveler from Macon, GA

Nice hotel in Downtown Atlanta

Posted Jun 22, 2015
Pros: I liked the how professional the staff was.
Location: There are lots of things to do; shopping, entertainment, food, and parks.
Hotel staff was very friendly. Top attractions were within walking distance, the Marta is right next door. If you don't want to dine in at the hotel, you have options that are within 3 blocks away. I loved the stay. Very quiet. Rooms were clean and exceeded my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kernersville, NC

Perfect location

Posted Jun 20, 2015
The Ellis Hotel is located in the perfect spot downtown. Walking distance to lots of shopping and site seeing. Just minutes away from Turner Field.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice boutique hotel in heart of Atlanta

Posted Jun 18, 2015
Staff was very courteous and helpful. Food was great and room service was on time. Valet parking is nice but a little expensive. Air conditioner was loud but was told they were going to improve it. Stayed on pet friendly floor, needed a place to walk the dogs. Overall a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville, fl

In a suite over the city...

Posted Jun 15, 2015
My experience there was perfect i lived everything about it hope to have many more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2015
Great hotel! Front desk staff are very helpful and friendly. The hotel is quaint in the best ways. Limited number of floors and rooms mean you are rarely standing around waiting for an elevator or your car to come up from valet parking, which can't be said about the nearby giant hotels. Yet the Ellis is still close to all the action of Downtown, and with Marta literally across the street, it's also convenient to just about anywhere else you need to visit in the Atlanta area.
3 out of 5
by A verified traveler from B

Bitter/Sweet

Posted Jun 11, 2015
For the price, I wish I would have chose another downtown hotel to stay in. Location was great, but the comfort of the hotel wasn't what I was expecting.