Ratings based on 1,406 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stranded overnight. Missed connection

Posted Jul 20, 2015
Excellent nice location Need a room quickly after flight arbor ted and left us stranded. Pleasantly surprised at inexpensive quality stay! Room was immaculate. New experience with super sensitive keys that can t be stored in wallet. Xxxxxxxxcxxxx
2 out of 5
by A verified traveler

Awesome Location

Posted Jul 13, 2015
Pros: The bed was comfortable.
Cons: The key access at the door needs to be fixed.
Location: It's in a great location there a plenty of nice restaurants and clubs nearby.
I was highly disappointed. I checked in and was forced to valet park which was pricey. Then when I got to my room it was not the room I was promised even though they got the floor correct. The key did not work for the door so I was standing outside trying to get in forever until someone finally saw me and let me in. (Mind you this was all at 2 am) Then when I got on the elevator the key card did not work so it took me forever to get to my floor. I am more disappointed that the room was nothing like what I booked.
3 out of 5
Recommended
for Everyone
by A verified traveler from ATLANTA, GA

Need vending and parking

Posted Jul 4, 2015
Pros: Friendly staff, key to use elevator and white bedspreads made me feel like things were very clean. Air was cool.
Cons: Vending, parking, I was missing a ceiling tile.
Location: Great time walking down the sidewalks back and forth to my conference.
Parking situation might be stressful for most. The vending machines...wow. One was on the 9th floor, snacks only in it (very few snacks). One was on the 11th floor (soda only) and many were sold out. The room itself was clean and no issues there. The view was horrible, facing another building, so all I saw was a wall. :( Reasonable price, but good grief, let's get some vending going on, especially since you have to request a fridge just to have anything cold at all on hand.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Everything was excellent however the staff was the icing on the cake. Great location!!
1 out of 5
by A verified traveler

A COLD HAIRY EXPERIENCE

Posted Jun 25, 2015
Hair on sheets, no comforter nor blanket on both beds, staff refused to bring blanket to my room at 1:30 am. had to argue with staff to get blanket in the middle of night. Important meeting next day. Called to speak with Mgr four times. After finally being out of meetings ("allegedly") from 11:00-1:45pm, Mgr required me to speak with Housekeeping Mgr who never returned my call & refused to accommodate me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel, great staffd

Posted Jun 23, 2015
The hotel was very nice and up to date. Staff were friendly and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Intimate and Polished Feel

Posted Jun 22, 2015
Cons: I would suggest more complimentary small touches (mints on the pillow, cookie break time, lemon water in the lobby) those things make me return.
The staff was very friendly and the lobby made the hotel feel very upscale. The hotel was not crowded nor did it have the feel of a busy city. Overall, it was a great place.
5 out of 5
Recommended
for Everyone
by A verified traveler from Macon, GA

Nice hotel in Downtown Atlanta

Posted Jun 22, 2015
Pros: I liked the how professional the staff was.
Location: There are lots of things to do; shopping, entertainment, food, and parks.
Hotel staff was very friendly. Top attractions were within walking distance, the Marta is right next door. If you don't want to dine in at the hotel, you have options that are within 3 blocks away. I loved the stay. Very quiet. Rooms were clean and exceeded my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kernersville, NC

Perfect location

Posted Jun 20, 2015
The Ellis Hotel is located in the perfect spot downtown. Walking distance to lots of shopping and site seeing. Just minutes away from Turner Field.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice boutique hotel in heart of Atlanta

Posted Jun 18, 2015
Staff was very courteous and helpful. Food was great and room service was on time. Valet parking is nice but a little expensive. Air conditioner was loud but was told they were going to improve it. Stayed on pet friendly floor, needed a place to walk the dogs. Overall a good experience.