Ratings based on 760 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Excellent Hotel

Posted Sep 8, 2014
This was the third time my partner and I have stayed at the Ritz-Carlton over the Dragon Con weekend. We always thoroughly enjoy our stay here and find the staff to be extremely courteous, helpful and professional. The rooms are of a high standard and are comfortable, clean and quiet. We always look forward to the breakfast here. The staff are always very attentive. Special thanks to Mike, our server on several days, who was very friendly and interested in how our trip was going. Also, the man who cooks the eggs,omelettes, etc, whom we both remembered, who always does a great job. Considering this is one of Atlanta's busiest weekends, all the staff did an excellent job. I am already looking forward to next year's visit !
5 out of 5
Recommended
for Everyone
by A verified traveler from Atl Ga

20th Anniversary done right!

Posted Aug 25, 2014
Perfect place to end our evening with a bec, breakfast, & valet deal that you couldn't beat! Had dinner out, then went to concert @ The Fab Fox Theater & went back to hotel to our deluxe room for the night & had a VERY good buffet breakfast the next morning. The perfect way to celebrate our 20th wedding anniversary! Thanks to Claire & all of the staff who made our stay the best!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kennesaw,GA

Atlanta stay

Posted Aug 25, 2014
Location: We were across the street for an event at 200 Peachtree
From the moment we arrived we were treated so wonderful alway love the Ritz they do it RIGHT!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice to be downtown

Posted Aug 25, 2014
Pros: All were empowered to do what needed to be done for us to be happy
Cons: faster service getting my car on Sunday morning
Location: do you really have to ask - this was downtown Atlanta - CNN, Aquarium, Coca Cola museum, College Football hall of fame, great food.
Friendly and most helpful. Grill was great and all were kind to my grandchildren.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Good small hotel. No pool but good buffet and excellent staff .............. ...................................
Comment from Hotel Management
Aug 21, 2014 by Manuel, Hotel Management
Thank you for your compliments. As a recommendation our sister property The Ritz-Carlton Buckhead offers amenities such as a pool and spa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Hotel is beautiful, great location and the staff is superior!
3 out of 5
by A verified traveler

It was ok, but overrated.

Posted Aug 10, 2014
Nothing impressive but the name. I probably won't come back.
Comment from Hotel Management
Aug 11, 2014 by Manuel, Hotel Management
I am very sorry that your experience was "just ok" . As you can tell from numerous comments on this site we strive to exceed the expectations of our guests.
3 out of 5
by A verified traveler from Nashville, TN

Great location, ok hotel.

Posted Aug 9, 2014
Pros: Location
Not what I'm used to with Ritz Carlton. Not as lovely as other RCs I've stayed in before.
Comment from Hotel Management
Aug 12, 2014 by Manuel, Hotel Management
Thank you very much for recognizing our great downtown location in Atlanta however I am very sorry that we did not meet your expectations. We appreciate your loyalty and continued support for Ritz-Carlton.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great staff and very friendly !

Posted Aug 5, 2014
Always greated by friendly staff, impeccable service and great food!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Anniversary getaway

Posted Aug 5, 2014
Pros: Everything
Location: Coca Cola factory, Centennial Park, Tabernacle,
The excellent customer service and Southern hospitality started from the moment we drove up. We do not have a single complaint. Everyone there was fantastic. We also enjoyed the brunch on Sunday morning. Great choices, great service, great food.