Ratings based on 591 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Matt from Jackson, MS
Great Service, Great LocationPosted Dec 4, 2013
Pros: Polite and helpful staff Great location Clean room and bathroom
Location: A short, easy walk to Philips arena
The hotel had a very friendly staff, was in a great location, and had delicious room service food.
for Everyoneby A verified traveler
Posted Dec 3, 2013
for Everyoneby Gern
Everything was perfect.Posted Dec 1, 2013
I stay at the Ritz for business regularly. On personal trips I shy away because of the cost. We got a great rate on Expedia and stayed 2 nights. Was wonderful. We had saved enough on the room to splurge on the breakfast buffet and the bars. Wonderful time, great hotel.
for Everyoneby Vincent from Pelham, AL
Posted Nov 27, 2013
Pros: Convenience of location, service. The lobby area was very beautiful.
Cons: The room decor needs updating and computer access needs to be better.
Location: The location is excellent. Located near many eating places, plenty of shopping, and Philips Arena. We were in town for the basketball game.
The hotel staff and service was excellent. Hotel Security was excellent.
for Couplesby A verified traveler
Posted Nov 25, 2013
for Everyoneby Jared from Sarasota FL
Great Downtown Area HotelPosted Nov 25, 2013
I had an amazing stay at the Ritz. I also stayed on the club level, which is great deal with all the extra amenities (food) you get throughout the day.
for Everyoneby Jeni from Huntsville, AL
Extra-ordinaryPosted Nov 23, 2013
The hotel staff was great. Very accommodating. We checked in, settled in our room and was gone most of the afternoon- shopping, dinner, etc. We called it a night around 10ish- only to be woken up with yelling and slamming if doors at 11, 1:30, 2:40. We finally put in a complaint at 2:40 to the front desk- and after 3 AM the noises ceased. We had a very miserable nights sleep- which made for a even more miserable 4 hour drive back home. When we were leaving the hotel, the hotel apologized about our nights stay and covered the $32 valet parking on our bill. But then we waited nearly 40 minutes to get our car from the valet, watching people come and go- because they didn't know why or where our car was. That was icing on the cake. Never again.
for Everyoneby Robbin from Hampton, VA
The perfect getaway for girls weekendPosted Nov 18, 2013
Pros: EVERYTHING especially the jelly beans.
Cons: Only downside was the cost of parking in local area. But, even that was worth the R&R I had.
Location: Central located to either walk if weather permits or drive to local attractions in the area. Good food and shopping nearby.
Wow. I had an awesome time in Atlanta and mainly due to the valet parking staff and concierge. They helped me put my weekend of distressing together by their recommendations and awesome services provided. The beds was like sleeping on clouds, the bathroom immaculate and plenty of hot water for that relaxing hot shower. Thank- you to the entire staff at The Ritz. Wow.
for Everyoneby Blake from South Carolina
Anniversary GetawayPosted Nov 17, 2013
Pros: Location and amenities.
Location: Downtown Atlanta. CNN Center, Coca Cola museum, sky wheel, and The Vortex bar and grill.
My wife and I enjoyed our 17th wedding anniversary at the hotel. The card that accompanied our bottle of champagne was a nice touch. The staff were friendly and helpful. The location was convenient to the things we were interested in. Coca Cola museum and CNN center. We will definitely be returning in the future.
for Everyoneby Soulful Deb
Nice TimePosted Nov 4, 2013
Beautiful Hotel, especially the lobby. comfortable rooms.