Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom gainesville, ga

Hotel was perfect and enjoyable.

Posted Feb 2, 2015
Everything was perfect except for all my requests from the Expedia site were not passed along to the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom al

Great staff and nice but not fabulous hotel

Posted Jan 28, 2015
This was my first experience staying at a Ritz. The hotel staff was amazing. The hotel room was nice but nothing to write home about. It compared to a Marriott or an Embassy Suites (which are both nice hotels). I just expected the room to be fabulous at the Ritz.
3 out of 5
by A verified traveler

Enttäuschender Ritz-Carlton Standard

Posted Jan 4, 2015
Kleine, völlig veraltete Zimmer,kleines Bad, Badewanne hat seit Jahren beste Zeiten hinter sich. Personal mit Anflug von Hochnässigkeit, Frühstück exzellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Night away

Posted Dec 20, 2014
A small delay at check-in due to a late check out, but other than that the stay was nice. Bar/ common areas are very tight. No place even to sit while we waited for our room. Very pleasant stay overall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2014
Stayed here for a quick trip in town. Great hotel in great location. Across the street from the mall is great for a weekend shopping trip!
5 out of 5
Recommended
for Families
by Michaefrom Nashville, Tn

Great service

Posted Nov 12, 2014 on Hotels.com
Everyone was great, feather beds get a little hot n the night but hotel overall was a good stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Surprise Party

Posted Nov 11, 2014
Pros: Location, piano bar
Cons: Brunch is better in the Ritz at Key Biscayne. Real caviar and champagne service made the price more than worthwhile. Atlanta not as magical.
My husband and I stayed at the Ritz with other members of our far flung family. Our room was nice, but it faced an office building. I imagine that t would be a little strange to open your curtains during the week. The staff was helpful, but not overly so. Friendly, but not intrusive. It was good for us, but it may not be good for those who need more attention. However, I'm sure the staff would be quite helpful.
5 out of 5
Recommended
for Couples
by Andrewfrom Gainesville

Ritz!

Posted Nov 7, 2014 on Hotels.com
Our favorite place in ATL!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

New home away from home

Posted Nov 3, 2014
Pros: Location, service, and high quality appointments
Cons: Nothing comes to mind
Location: Excellent shopping, dining, and transportation options
We recently sold our home in Atlanta to move to Illinois, but we intend to return to Georgia often for friends, business, class reunions, etc. We have chosen the Buckhead Ritz Carlton as our new Atlanta home base because of the excellent location, impeccable service, and all around desirability of the facility.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2014
Older hotel, rooms on the small side with low ceilings.