Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
We had a very good stay. The hotel is in an excellent location, was very clean and attractive. The only down side, our room was beside the elevator shaft and we could hear the elevator go up and down all night long. We were very pleased that the hotel had a large parking lot so we had no problem parking our car, and it was a very short walk to the hotel front door.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta surburb

Beautiful hotel.

Posted Sep 23, 2014
We had a little trouble finding which turn in to take for parking and had to call but they staff was incredibly nice and accommodating. I would recommend this hotel to anyone.
3 out of 5
Recommended
for Business Travelers
by Crystal. from Atlanta

Hotel is doing construction

Posted Jul 1, 2014 on Hotels.com
The AC unit wasn't working 100% Construction Bar was in a very small room No lounge Pool closed early Clean Room location was.high so didn't hear much construction until we went to the lobby
Comment from Hotel Management
Sep 13, 2014 by MartinV, Hotel Management
Your feedback is appreciated. We are currently at the very tail end of our transformational renovations. I am sorry that some of the services were limited during your stay. I trust you reported the AC problem and that our Engineering team solved the opportunity immediately. Please come and visit us again in the future to experience our totally transformed hotel. Stay well. Martin van der Laan I General Manager
4 out of 5
Recommended
for Families
by CJR from South GA

Would stay again

Posted Jun 17, 2014 on Hotels.com
The hotel was nice considering the construction taking place. It was an eyesore when we arrived & there was a nice pair of Victoria Secret panties on the ground of walkway for 2 days but we overlooked that, understanding that (1) under construction (2) people drop things. Reason for booking at this hotel was for the pool (entertainment for 2 small children until it was time to attend our scheduled events), it wasn't exactly clean, it was closed when we arrived (no problem, we couldn't go anyway) & the day of opening you would think it would be nice & clean, it wasn't. But the kids didn't mind. The pool guy was top notch though. Room was clean "enough" defiantly could have been cleaner for a Westin. Toilet seemed to be stained & floor wasn't exactly vacuumed great. Also things we overlooked. None of this would keep us from staying again if we visit the area.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 10, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by MartinV, Hotel Management
Thank you for taking the time to rate the hotel in your review. I appreciate you doing so. I am thrilled that you enjoyed your stay. Stay well. Martin van der Laan I GHeneral Manager
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 9, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by MartinV, Hotel Management
I am very sorry you did not completely enjoy your recent stay and wish you had provided some specific comments. They would have been extremely helpful for us to improve and share with our team. Stay well. Martin van der Laan I Gneral Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 2, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by MartinV, Hotel Management
I appreciate you staying with us and glad you enjoyed your stay. Safe continued travels and hopefully see you soon. Stay well. Martin van der Laan I General Manager
5 out of 5
Recommended
by San from FL

Good hotel

Posted Jun 2, 2014 on Hotels.com
Nice hotel in a perfect location near malls and not too far from downtown
Comment from Hotel Management
Aug 16, 2014 by MartinV, Hotel Management
I am thrilled you enjoyed the visit and the location. Thank you for your business and your quick review. See you soon. Stay well. Martin van der Laan I General Manager
4 out of 5
Recommended
by A verified traveler

Posted May 30, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by MartinV, Hotel Management
Thank you for staying with us and making time for the review rating. We hope to see you soon for a return visit. Stayu well. Martin van der Laan I Gneral Manager
3 out of 5
Recommended
for Personal Event
by Friend of Bride from Atlanta

Minus the noise, great stay

Posted May 29, 2014 on Hotels.com
I stayed Memorial day weekend for my friend's wedding. They had told the couple all the construction would be completed before their big day. Big day/weekend came- construction was still going on. Guests were told at the front desk to please excuse their appearance, rooms were already renovated but that we might "hear noises, don't be alarmed". The night wasn't bad, but starting about 7am, you could hear the construction going on outside. Definitely killed the overall experience for many of us staying at the hotel. Service was nice, the rooms look great and were very comfortable... but I suggest waiting until construction is completed to stay there... or to hold a huge wedding!!