Ratings based on 822 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

W = affordable, chic, hopping!

Posted Jun 29, 2015
Fantastic stuff, great restaurants and bar, and exhilarating my time scene. Love the W, central location to great things in Buckhead.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Georgia

Fairy nice hotel near Lenox Mall and resturants

Posted Jun 28, 2015
Pros: Clean and close to shopping and multiple dining options in walking distance.
Room comfortable, clean and quiet despite multiple late night diners and bar goers active until after midnight.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Minneapolis, MN

Contemporary Buckhead hotel

Posted Jun 25, 2015
Pros: Great staff & location
Exceptionally friendly and helpful staff. Rooms are well appointed and comfortable, if a bit dusty around the edges. Good location to walk to shops and restaurants, and near the Marta stop. Elevators were a challenge, as only 1 of 3 was operational.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Friendly and accommodating

Posted Jun 1, 2015
Great experience. Would Definately recommend. Staff was friendly and accommodating and hotel was clean.
2 out of 5
by A verified traveler from New Jersey

Disappointed

Posted May 30, 2015
The bathroom seemed like an afterthought, like someone said "we forgot a toilet in the floor plan", and some else said "let's put it in the 1 1/2 ft space between the 2 ft shower and the door. Very small and cramped. Also no free Wi- Fi available in rooms and parking fees were outrages.
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Short business trip stay

Posted May 30, 2015
Extremely accomodating staff, polite courteous and super friendly. Fantastic location in Buckhead. Love the W Hotel Bliss Spa amenities and rm srvce avail 24hrs.. Forgot my toothbrush and immediately sent one up to my room even at 4am. Very comfy beds and pillows. My one semi-gripe was the sheets were "too new"aka not very soft. Didn't get to explore the bar/ restrnt as my stay was very short, but I will definitely be back if I need to be in Buckhead!!
Comment from Hotel Management
Jun 2, 2015 by Tim Dahlen, Hotel Management
Need a toothbrush at 4am? We've got you covered. Want to order In-Room Dining 24/hours a day? No problem. That's what the W Whatever/Whenever service is all about.
4 out of 5
Recommended
for Everyone
by A verified traveler from Deep South Texas

Buckhead

Posted May 11, 2015
Nice boutique type hotel, close to shopping. Fun rooftop bar.
Comment from Hotel Management
Jun 2, 2015 by Tim Dahlen, Hotel Management
The Whiskey Blue rooftop bar is trendy and cutting edge. Come see what all the buzz is about!
4 out of 5
Recommended
for Everyone
by A verified traveler from Franklin TN

Nice Hotel, great location

Posted May 2, 2015
Needed something convenient and not terribly overpriced; the W has a very groovy vibe and all the little touches are quiet fun! Good service, nice room, friendly late night bar and food! Would stay here again.
Comment from Hotel Management
May 5, 2015 by Tim Dahlen, Hotel Management
Groovy. I like that. It's especially fitting for our hotel and the Whiskey Blue rooftop bar, which has a 70s design theme with a modern twist. We look forward to welcoming you back soon!
1 out of 5
by A verified traveler

Would love a refund!

Posted Apr 20, 2015
After 2 calls to the front desk at 330 am and 430 am because of other guests partying in the hallway, I almost gave up to go sleep in my car! A hotel with such a good reputation should not have this problem. I'll never stay here again. Worst night's sleep in years
Comment from Hotel Management
Apr 22, 2015 by Tim Dahlen, Hotel Management
I am so sorry to hear you weren't able to get a good night's rest. We take noise complaints very seriously at W Atlanta-Buckhead. Our Security guard issues a warning the first time someone complains about noise from a specific room. Susequent complaints result in the offending room being fined and potentially asked to leave. We are also in the midst of a project to replace all guest room doors in the hotel to dampen the noise heard from the rooms to the hallways. Once completed, this project will have a very strong positive effect on our guests' ability to enjoy a comfortable and quiet night's rest. We hope you'll give us another chance.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas TX

Great location

Posted Mar 29, 2015
Pros: Complimentary shuttle to restaurants and shopping. Driver was very nice and accommodating.
Location: Again, great location. Lennox Mall and great restaurants very close
Smallest bathroom I've ever seen (outside of Europe). Room was not cleaned, finally tracked down some clean towels around 2:00 in the afternoon.
Comment from Hotel Management
Mar 31, 2015 by Tim Dahlen, Hotel Management
Thank you for your feedback. We have a couple of different bathroom floor plans in our hotel rooms, including a more open bathroom design and a more enclosed design option as well. We are happy to accommodate you with a different floor plan for your next stay. I also appreciate your cleanliness comments. We strive to continuously improve our service and facilities and feedback like yours helps us to acheive this, so for that we thank you. We hope you'll give us another chance and we would love to welcome you back!