Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

Posted Feb 7, 2015
The best hotel I've been to and its smelled amazing!!!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Atlanta

Attention to details

Posted Feb 3, 2015
Pros: simply put...vibe. location and spa/restaurant services integration
Cons: cleanliness fit and finish (mostly behind and around things that one might not expect a guest to typically notice). minor.
Location: it's downtown Atlanta, everything is in walking distance.
I love the W Brand and the sexy cosmopolitan vibe it portrays and seek out the brand first, whenever I travel. In this instance, I actually live in town near the W that I stayed in while having work done on my downtown condo. As an Architectural Designer, I know/respect the work that goes into making a beautiful property and in fact, know some of the designers that have designed W hotels. These hotels require a cleaning regime comparable to this design effort and though there were some cleanliness issues (primarily items only the most OCD club members would notice) it did not detract from an otherwise amazing stay. Though there were some families there, I don't consider the W Brand a particularly family centric hotel...but that's ok. I personally don't think a hotel needs to try and be everything to everyone. Vacations are about escapism and don't necessarily have to mirror your home environment.
2 out of 5
by A verified traveler

Posted Feb 1, 2015
Customer service was horrible...Vallet parking was the worst...waited 30 minutes to get car brought out everytime...room was small, mirrors and walls were stained with toothpaste.... The only good thing was the lemon soap products..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta GA

Nice hotel in the middle of everything

Posted Jan 26, 2015
Relaxing stay nice view clean rooms overall great place to stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Great location and stay.

Posted Jan 26, 2015
Staff was very nice and helping. Hotel was awesome !!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Muy buen hotel y servicio Excelente

Posted Jan 26, 2015
El bar increíble la música súper y el servicio excelente muy buena opción por la localización
4 out of 5
Recommended
for Everyone
by A verified traveler

Very accommodating staff!

Posted Jan 13, 2015
I enjoyed my stay and the quietness of the hotel overall. I did have to have the handle on my shower repaired, but the maintenance crew took care of it quickly. I very highly recommend the W Downtown Atlanta - it's a short walk from the AmericasMart and very comfortable. And I love the DARK rooms!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Springfield MA

Great location for the business I needed to do

Posted Jan 12, 2015
Pros: So convenient and secure for being so close to the center of the city
Cons: Being that the ambience is all chrome and black the rooms and hall do - though with a modern edge - seem very dark. One other guest said "cave-like"
Location: The Georgia Aquarium; world Headquarters for Coke & CNN
I could not have asked for a better location for my stay in Atlanta to attend a trade show. Everything was within walking distance, though transportation could be arranged through the hotel if needed. After being greeted and finding my room I did notice some issues with a light in my room and some carpet staining. The next morning I mentioned these to one of the hotel staff and they were corrected before I returned to my room. I hotel restaurant options were great - especially for breakfast - but there were also many eateries within a short walk.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom charlotte, nc

Nice hotel

Posted Jan 2, 2015
We stayed at the W Atlanta Downtown for the Peach Bowl. I felt like the walking distance to the Georgia Dome was doable. Close to everything. Staff was friendly. BLT Steakhouse is delicious and Bliss Spa is relaxing and fun.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2014
Make sure you put the do not disturb sign on door. Maid wake up was 830