Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
2.6 Room cleanliness
2.3 Service & staff
2.6 Room comfort
2.2 Hotel condition
They paid and stayed.
for Business Travelersby Jennafrom Boston
Don't go therePosted Sep 2, 2014 on Hotels.com
It sucks.... The people at the front desk are rude!! Very rude!! ... They say there's no pets allowed but yet they have a sign on the property stating to please pick up after your dog!! They were unprofessional in the way they carried themselves and we as guests felt very violated and un-welcomed because we had a dog there which was under 4lbs... And the hotel was under a pet friendly website!!!! So my stay there was not good!! Will never go back!!
Recommendedby Jfrom Bridgeton, NJ
Horrible!!Posted Aug 27, 2014 on Hotels.com
Whatever you do when in AC area.... DONT STAY HERE! When my wife and I stayed here there were holes in the walls, mismatched sheets in the bed and grime on the bathroom floor. Just horrible!
for Business Travelersby G Jonesfrom Ohio
PoorPosted Aug 19, 2014 on Hotels.com
The information prior to arriving ... Newly renovated rooms, etc lead me to believe motel would be fine . The exterior looks ok. We had to be moved several times, cleanliness was poor. Towels, wash clothes were soiled and hanging as if they were clean!! Totally unacceptable. Sheets in first two rooms were questionable. No instructions for TV. Overall appearance of room (first two) not even close to expectation. The best thing about this motel was the young lady on the desk. She was pleasant, tried her very best to fix everything, but much was beyond her control. SHE would be an asset to any of the better hotels!! Overall I would never recommend American Star Inn to anyone. Cleanliness should be of the utmost importance. Also they demand payment at check-in vs check- out!!!
by A verified traveler
Would not stay there again!Posted Aug 18, 2014
The only positive was the room was clean. The furniture and fixtures were outdated. The towels were like burlap, what towels they gave you. There were 2 sitting chairs in the room that were covered with water?? stains. Not a good experience.
for Familiesby ZABfrom NY
Owners very nicePosted Aug 18, 2014 on Hotels.com
when I got there they had a very nice man , I was speaking a different language but we communicated very well because he was a very patient man , I was comfortable after the look for the reservation from our communication . when I got to the room it was very clean. the new owners are clean. the maid didn't hesitate to ask what I need. pleasant. I need towels , I got towels. was on top floor but still was nice stay. steps all rugged , outdoor rug for a nice walk to room, ice machine. right near all good food within 2 mile. near all beach points within 1/2 hour. happy. nice people , nice stay.
by A verified travelerfrom Quarryville
Nice big bed, Nice jetted tub cleanPosted Aug 16, 2014
Pros: The jetted tub helped my back.
Cons: At least have a coffee maker in the room that would be nice.
Location: Down the street from the hotel was places to eat, 15mins away from the beach, close to the casino's, places to shop.
But it said on the web site that the hotel room would have a DVD player but it didn't. I check to see if it was a built in DVD player nope and when I asked the people in the office about it. They said I would have to pay $40.00 for the DVD player. The room had everything I paid for but that. The room was clean pleanty of tall's. Comcast table jetted tub big bed but no DVD player.
Recommendedby A verified traveler
Posted Aug 12, 2014 on Hotels.com
A very horrible experience beginning with management!
for Business Travelersby A verified traveler
Eh..Posted Aug 11, 2014 on Hotels.com
I guess this place was decent for the price..pillows were really uncomfortable..there was no wifi..and the furniture really sucked..
for Everyoneby A verified traveler
ConvenientPosted Aug 4, 2014
Hotel was close to all of the casinos n boardwalk. It's was good for the price. My husband and I had a jacuzzi in our room and the jets didn't work in it. They need to buy new towels as some of ours had holes in them.
for Couplesby Kristinafrom Petersburg, VA
Better than what I expected.Posted Jul 30, 2014 on Hotels.com
Me and my husband came from Virginia to have a little get away and hit the casinos in Atlantic City. It was a 5 1/2 hour drive to get there so we left early so we wouldn't hit any traffic. Check in was at 4, but the lady at the front desk was nice enough to let us check in early and gave us a smoking room instead of the non smoking that was on our reservation. The room was spacey enough with a monster sized bed. I'm a big fan of beds you sink in and this was far from that but it was still comfortable. The pillows were pretty stiff too but it wasn't that bad. The bathroom was cleaner than what I've seen in most hotels, but, the bathtub, every time you stepped somewhere in it it felt like you were going to fall through and was very loud. The air condition was excellent, as in that if you had it on it was doing its job by freezing you to death, which was good because of how hot it was outside. The little fridge in the room was great too, it worked and kept everything cold as it should and the microwave was the best. The only bad part was that when we left the casinos we had to pay a toll to get back to the room. We ended up staying an extra night. Overall, it was a nice quiet stay and we've already agreed that when we go back we're going to stay at this hotel.