Ratings based on 2,599 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 31, 2015
bathroom was nasty.. mold on caulk, ripped wall paper, and the tub wouldnt drain. there was a coffee maker but no pot to make it in. we had to wait near 45 min. to get to our room because there was only one elevator operational of the 4. the other guests in the elevator said that it is a continuing problem in that hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

Au centre de l'action

Posted Jul 30, 2015
Chambre qui a besoin detre mis au gout du jour mais qui va avec le prix, emplacement génial.Le staff etait gentil.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Jul 25, 2015
Good hotel , you get what you pay for. I stayed at Ballys before but never the ocean view and it was beautiful every sunrise and sunset . Will go again but ,OCEAN VIEW. Only
3 out of 5
by A verified traveler from NYC, NY

Unnecessary fees

Posted Jul 23, 2015
Pros: n/a
Cons: should not add fees that do not apply or fit the guest stay.
Location: n/a
Usually when I go stay at any hotel, I can usually check-in to the room at least 30 minutes ahead of schedule. My room was not available until 4pm sharp. In addition to that...I don't see why I am being charged a 'resort fee' when I did not utilize any of the services under that terminology.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
Pros: The pool, sauna and whirl pools were excellent.
Cons: Communication of the use of the pools.
The experience was good. However the communication of various amenities was different depending on who you asked. There was a cost for the use of the pools which was in poor taste.
2 out of 5
by A verified traveler from Montreal, Canada

Location is great but hotel is disappointing

Posted Jul 22, 2015
Pros: The location is right on the boardwalk so it is great if you want to use the beach, go explore the board walk or gamble. Also, late check out: noon.
Cons: Communication of resort fees and option to opt out (ie pool, spa, etc.).
Location: Near beach, amusement park, tanger outlets, etc
The hotel has a great location but smells like a huge ashtray when you walk in. Our room had some minor problems such as a loose shower handle and faulty AC. There were a bunch of hidden extras. I purchased this room because of free breakfast but it ended up being only for the two adults and not our kids which defeated the purpose. It was also just a credit to their restaurant so for 9$ credit all I got was a bagel and coffee. It also forced us to eat there otherwise we would forfeit the credit. Finally, they charged our room for the extra breakfast costs which we had already paid and when we complained to desk the staff was very snippy with us.
3 out of 5
by A verified traveler from philadelphia

Posted Jul 16, 2015
needs some repair in bath and clean up the rooms tdkyf;oh'ih.khfktxhgliuf;uivcgjgfxjhlkjb.kc,mhsjrfjf
2 out of 5
by A verified traveler

Nothing spectacular

Posted Jul 16, 2015
Although my experiences at the casino were good, the hotel room was old and the sink in the bathroom was clogged and overall the room experience was mediocre at best and grossly overpriced
1 out of 5
by A verified traveler

Posted Jul 13, 2015
Elevators broken - long waits - no room service - overall very poor experience CS the cost
2 out of 5
by A verified traveler from Siicklerville

Ridiculous Amenities

Posted Jul 13, 2015
While u have a daily resort fee that should cover the amenities which should cover the ten dollar fee per person to get into the pool. That is a turn off and rip off. You already paid for the room and now u want me to pay for the comfort of relaxation in the pool, ridiculous. I left my leopard pillow that i use under my legs due to being handicapped I called the next day no where to be found. The loud music outside the room that is played in the center on the ground level was annoying til the wee hours in the morning. I get people come to party but what about those who came to relax. Everyone doesnt need to hear the music all the way up to 7th floor REALLY ridiculous. So no I will not stay at Ballys again.