Exterior

Reviews of Caesars Atlantic City Resort & Casino

4 out of 5
Caesars Atlantic City Resort & Casino
2100 Pacific Ave, Atlantic City, NJ

Reviews

7.6

Good

Rating 10 - Excellent. 580 out of 1401 reviews" "
Rating 8 - Good. 323 out of 1401 reviews" "
Rating 6 - Okay. 205 out of 1401 reviews" "
Rating 4 - Poor. 150 out of 1401 reviews" "
Rating 2 - Terrible. 143 out of 1401 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean very beautiful
Stayed 1 night in Mar 2024
Response from Shelle on Mar 28, 2024
Amazing feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Okay

Willy

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from DeZ on Mar 27, 2024
Thank you for your rating, we are sorry to see that we did not live up to your expectations or ours, your review will be taken down and reviewed with the proper staff, we cannot continue to improve without this.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible customer service. Outstanding
Stayed 1 night in Feb 2024
Response from Angel on Mar 26, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Eris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything, middle of the city. food spots at Cesears were amazing. casino was nice, very smoker friendly, drinks were free at casino . not very crowded so you could do a lot
Stayed 1 night in Mar 2024
Response from Angel on Mar 25, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Angel on Mar 25, 2024
Nice score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

4/10 Poor

Massimiliano

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Blacked out/ boarded windows with no ability for outside air, dated rooms, linens, furniture, mismatched lamps. Bathrooms need updating. Strong musty smell covered by air freshener scent.
Stayed 1 night in Mar 2024
Response from Angel on Mar 24, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on Mar 25, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Yuriy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Mar 2024
Response from Angel on Mar 24, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Thomas

Room was newly renovated. Looks great!
Stayed 1 night in Mar 2024
Response from Angel on Mar 24, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

2/10 Terrible

Andrew

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extremely noisy and unsafe, security refused to kick out an out of control group staying in the room nextdoor
Stayed 3 nights in Mar 2024
Response from Angel on Mar 24, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelle on Mar 28, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Keisha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our time here! It was a wonderful experience with the most amazing ocean view from our room. We will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Shelle on Mar 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Zor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. New remodel room are amazing!
Stayed 2 nights in Mar 2024
Response from Shelle on Mar 22, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Okay

Katherine, BROOKLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough food choices.
Stayed 2 nights in Mar 2024
Response from Shelle on Mar 22, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Yaritza

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Shelle on Mar 22, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

4/10 Poor

Pam, Milford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was amazing but the bathroom was totally not acceptable. Theres bad oder coming out of a vent in the bathroom. It was unbareable. The smell was like sewage. I had to keep the bathroom door closed at all time and when I used the toilet the smell was horrific.
Stayed 5 nights in Mar 2024
Response from Shelle on Mar 21, 2024
It is never easy reading how we did not live up to expectations, but we do appreciate the time you have taken to let us know. We take it all in and discuss what we can do to satisfy all who come.

8/10 Good

JACQUELIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think you should have to pay for parking after all the money you pay for the rooms.
Stayed 2 nights in Mar 2024
Response from Angel on Mar 19, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Kathy

Traveled with group, Business traveler
Liked: Cleanliness, amenities
The floor of the room had some beads that were not vacuumed up.
Stayed 2 nights in Mar 2024
Response from Angel on Mar 18, 2024
Nice score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Phabion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from customer relations on Mar 18, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Angel on Mar 18, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay will go again.
Stayed 1 night in Mar 2024
Response from Angel on Mar 17, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelle on Mar 23, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great room, nice staff, and perfect location on boardwalk.
Stayed 2 nights in Mar 2024
Response from customer relations on Mar 17, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely stunning. Amazing staff. A little pricey for food and drinks but over all great
Stayed 2 nights in Mar 2024
Response from customer relations on Mar 17, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the casino
Stayed 1 night in Mar 2024
Response from customer relations on Mar 17, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was my anniversary we had a wonderful time I will be back on march 30 to 31 with my daughter for her spring break trip
Stayed 2 nights in Mar 2024
Response from customer relations on Mar 17, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Angel on Mar 17, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Leilani, Westminster

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Shelle on Mar 17, 2024
Wow, stunning review! Thank you so much! Delighted to read that you had such a wonderful experience due to our service team! Hope to see you soon!

10/10 Excellent

Nakicha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough restaurants.
Stayed 1 night in Mar 2024
Response from Shelle on Mar 16, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Okay

Leilani, Westminster

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Room was very nice, comfortable bed (pillows are awful though). I was surprised at how few essentials were available unless you purchased them from their gift shop. I've stayed at far less expensive and prestigious hotels that could at least provide a toothbrush if you had forgotten one. Renovation of the lobby looks great and finally some seating in that area too! I am aware that it is a casino, but for a resort and casino that has no smoking signs posted all throughout the property, you cannot escape the smell of cigarette smoke. Even in non-smoking rooms there is a light cigarette smell and it gets into everything. Staff were the best I've ever encountered here (I've been here each year for a conference for the last 6 years). Special nods to Sanaiya and Janel at the front desk for their kindness and cheerfulness. They both were beyond friendly and patient!
Stayed 1 night in Mar 2024
Response from Shelle on Mar 16, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly.
Stayed 1 night in Mar 2024
Response from Rob on Mar 14, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from Rob on Mar 13, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, property conditions & facilities
M
Response from customer relations on Mar 12, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Angel on Mar 12, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was new and clean. Property was up to date and clean
Stayed 1 night in Mar 2024
Response from Shelle on Mar 11, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was clean beautiful and easily walkable to other highlights in AC .staff was friendly and helpful..
Stayed 1 night in Mar 2024
Response from Shelle on Mar 11, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a room two rooms away from me. They had multiple people inside of it and they was noisy.
Stayed 2 nights in Mar 2024
Response from Shelle on Mar 11, 2024
Thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The view was great on the 44th floor and the room was clean. However, when we arrived, we couldn't access the bathroom. The doorknob was completely gone, the metal piece was the only visible thing, no doorknob insight. I tried calling and couldn't get anyone on the phone. Eventually I had to go find a bathroom and go to the Front Desk to report the problem. They didn't have anyone available to fix the doorknob on the bathroom, so we had to change to another room. I was very disappointed and frustrated because I paid the extra money to get the view and now had to leave because someone didn't do their job. Something so simple should have been taken care of when housekeeping came to clean the room. I was given a meal credit but not until I asked for some type of compensation. Customer service is lacking, I expected better service.
Response from Rob on Mar 12, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Avril

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely room, super comfortable stay
Stayed 1 night in Mar 2024
Response from Shelle on Mar 10, 2024
Wow, stunning review! Thank you so much! Delighted to read that you had such a wonderful experience due to our service team! Hope to see you soon!

10/10 Excellent

Henry A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean the new rooms are gorgeous
Stayed 1 night in Mar 2024
Response from Shelle on Mar 10, 2024
Wow, stunning review! Thank you so much! Delighted to read that you had such a wonderful experience due to our service team! Hope to see you soon!

10/10 Excellent

Dani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Shelle on Mar 10, 2024
Amazing feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The Centurion Tower was completely renovated and looked beautiful. Unfortunately, the beds were not comfortable at all and the pillows were very thin and uncomfortable also. I did not sleep more than an hour due to this.
Stayed 1 night in Mar 2024
Response from Shelle on Mar 15, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Okay

Janice

Traveled with partner
Expensive wifi
Stayed 3 nights in Mar 2024
Response from Rob on Mar 9, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Nina

Stayed 2 nights in Mar 2024
Response from Shelle on Mar 28, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

James, Middlesex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rob on Mar 9, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
I enjoyed staying at the atrium tower its wonderful. The last time i came for just a pure get away 2 day relaxation for my Birthday. I use to always choosen Caesar’s until it ended up costing me and additional $300 i never got back. I was charges $150 cash ar check in ans days later hitme with another one. Whats right is right whats wrong is wrong. And that was flat out low.
Stayed 3 nights in Feb 2024
Response from Rob on Mar 8, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 2 nights in Mar 2024
Response from Shelle on Mar 7, 2024
Wow, stunning review! Thank you so much! Delighted to read that you had such a wonderful experience due to our service team! Hope to see you soon!

10/10 Excellent

sachary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2024
Response from Shelle on Mar 7, 2024
Thank you for your positive remarks! We are delighted to hear you enjoyed yourself.

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not empowered to really assist where needed. They were "clinically" correct, but absolutely no "above & beyond" behavior. No "MOD" to step in & assist the team or the guests...
Stayed 2 nights in Feb 2024
Response from Rob on Mar 6, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Binnaz

Traveled with partner
Liked: Amenities
Caesar’s renovated rooms (Centurion) are beautiful. The rest of the hotel is OK. Mid range dining options are limited.
Stayed 1 night in Mar 2024
Response from Rob on Mar 4, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.