Ratings based on 2,051 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Bad experience

Posted Jul 24, 2015
We were told that the hotel was on the beach only to find that we had to go two blocks. Additionally, we were in three different rooms in three nights because of issues with each room. I had to personally fix a toilet and a curtain rod. Poor maintenance.
4 out of 5
Recommended
for Families
by A verified traveler

The Balcony is the best.

Posted Jul 17, 2015
Pros: The Balcony
Cons: The elevator's system has to be like standard elevator. The system make the people wait too much time.
Location: Great.
We had too incidents. We rent 2 rooms. The cleaning staff DID NOT clean the rooms 2 days. The second day I was very disappointed. In the morning the staff knock the door when we were sleeping and We had the sign "Don't disturb" at the door, then we went to the pool and we changed the sign to "Please Clean my room" we came back but they did not clean it during those 2 hours. We said ok, maybe later, so we left the sign "clean my room" again when we got out around 1pm. We came back until around 11pm and we found our room not clean. Furthermore, we found a wine bottle from the past customers (we do not drink) in the floor. We call the main reception to make the claim. They call the cleaning manager who said "we rejected the cleaning by putting Don't disturb". I reply that it was not possible because we left the sign "please clean my room" enough time from 1pm to 5pm. Here the from desk people justified the cleaning room staff mistake, the fact that they DID NOT RE-CHECK THE ROOM SIGN. Remember the rule " THE COSTUMER IS ALWAYS RIGHT". In three occasions the front desk people ignored our claim, they just justified, or said "ohhh that's not good", or when they felt under pressure by my claims they said " I am going to send an email to ny manager", but we never got an specific solution to my claim, the fact that I paid around a thousand dollars and the service was not complete. There were not answer from the manager, supervisor or CEO.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice family and kid friendly hotel

Posted Jul 11, 2015
loved our stay in this fantastic kid friendly resort. The staff was warm and hospitable!
2 out of 5
by A verified traveler

Posted Jul 5, 2015
Not clean elavator not working nice but very slow staff donot feel comfortable there
3 out of 5
Recommended
for Everyone
by A verified traveler from DE

Suite life

Posted Jul 5, 2015
The hotel was wonderful. The downside was the one set of elevators.... We waited almost twenty minutes for the elevator on several occasions. Besides that we would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

AMAZING STAFF

Posted Jul 5, 2015
The staff (all) were amazing, helpful, friendly.. that makes a hotel or any business. Rooms were clean .. and the food was the restaurant staff were professional and pleasant. The food was incredible. Definitely will go back again!
3 out of 5
Recommended
for Everyone
by A verified traveler from n

Good hotel

Posted Jun 26, 2015
Staff are Excellent Room cleanness good Location far away from the main event area. Veiw is very good
3 out of 5
by A verified traveler from CHICAGO, IL

Atlantic city for non-gamblers

Posted Jun 24, 2015
Pros: VERY NICE to have a large balcony overlooking the water.
Cons: Soundproofing to the hallways. Very loud when trying to sleep. Big gap under the door.
Location: Near the corner of the ocean and the channel. Walking distance to Steel Pier. No beach. Boardwalk has not been rebuilt in front of the hotel yet...
Went to see the OPA Offshore Power about Races, not to gamble. Price was decent. While the hotel was fine, it is a time-share establishment, so you're going to have to deal with the PUSH to buy. Repeatedly. It's about a mile walk to the Steel Pier, four blocks to where the rebuilt Boardwalk is accessible, but through an awfully run down and abandoned building neighborhood.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Short Stay

Posted Jun 24, 2015
3 day girls weekend. Staff was friendly and pleasant. The view was just beautiful but the neighborhood/area was ghetto and I felt unsafe.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 21, 2015
Nice big rooms with a little kitchen Bathrooms need to have a bigger vanity and more lighting Otherwise stay was nice