Ratings based on 1,886 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified travelerfrom new jersey
Not happyPosted Feb 21, 2015
Guests smoking on non smoking floor. Called room service 5 times with no answer. Provided towels were dirty and had dried make up on them
for Everyoneby A verified travelerfrom Queens, NY
Beautiful HotelPosted Feb 17, 2015
The staff are very helpful, the room was in great condition, and the food is amazing. No complaints here.
by A verified travelerfrom New Jersey
Bad ExperiencePosted Feb 17, 2015
Cons: No comment.
Location: The sushi restaurant food was horrible and expensive.
Check in took forever, The bathroom was dirty on my arrival, the sink had brown stuff in it, the tub had dirt in it and the toilet had a nasty brown ring. Housekeeping came to the room to clean it. However, they never cleaned the ring out of the toilet. The heat did not work, we slept in our clothes it was so cold. Stayed in 2721, called front desk was on hold a very long time, they offered to change my room next door 2723, that room had a bad smell. I decided to stay where I was in 2721. Horrible experience, not to mention I still have not gotten my $100 deposit back yet as of 2/17/15. I stayed 2/13/2015 and checked out 2/14/2015. Friday the 13th go figure.
for Everyoneby A verified travelerfrom nyc
Great hotelPosted Feb 13, 2015
Hotel rooms are new, clean, hotel staff is great to, it was a slow night be very nice
for Everyoneby A verified travelerfrom L
Excellent, clean, trendy, and centrally located...Posted Jan 17, 2015
Tremendous hotel has all your wants and needs. Ideally, for a short getaway...
for Everyoneby A verified travelerfrom apex, nc
We only stayed one night but our room was nice.Posted Jan 17, 2015
Comfortable king size bed and a really lovely leather sectional sofa to relax on after a long night enjoying shows and gambling. Always feels good leaving with $$$ in your pocket too! We will be back this hotel is I our top three places to stay in AC.
by A verified travelerfrom Staten Island, New York
Don't waste your money or time herePosted Jan 15, 2015
Pros: The rooms were clean & the beds comfortable.
Cons: Need to bring in more people and better food.
We stayed over from a Sunday to a Monday. The casino in the hotel was not lively at all. If you are looking for excitement, don't stay here. We have stayed at other hotels the same time of year and on a Sunday to a Monday and it's been lively. We ate at the Chart House which was one of the nicer restaurants in the hotel and found it to be awful. The atmosphere was nice along with the view but the food was a big disappointment. Don't waste your money here. On the bright side, the rooms were clean and the beds comfortable. However, I would not return to this casino.
for Everyoneby A verified travelerfrom pennsylvania.
Great hotelPosted Jan 1, 2015
Clean modern and affordable hotel. We loved the room it was very clean and modern. Hotel staff was very nice and good selection of gaming and food. Will be going back.
for Everyoneby A verified travelerfrom NY
Modern roomsPosted Jan 1, 2015
The leather couches were a surprise, very comfortable stay.
by A verified travelerfrom NYC
Posted Dec 31, 2014
Our room was not stocked with towels or any type of soaps. And when I called the front desk they said they would send someone up and no one came up. The hotel/Casino was also on the boring side, and had a much older crowd. We decided to spend the night over at Harrah's and only came back to GN to sleep.