Ratings based on 1,350 Verified Reviews
They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Dustin
Almost Perfect
Posted Jan 20, 2013
Pros: Price and look/feel of the hotel
Cons: Parking
Location: Gamble, dance, drink, beach - It's AC.
Hotel was super clean, bright, fresh and new. Staff was awesome (especially friendly bartenders). Only real downside was the parking. The lot is far from the hotel, signs were lacking and valet service was confusing/spotty. Considering I just parked the car and walked/taxied everywhere not a huge deal. There is no casino in this hotel but I really don't consider that to be a downside and I knew that going in.
2 out of 5
Not Recommended
for Everyone
by A verified traveler
Nice but.....
Posted Jan 13, 2013
Pros: clean
Cons: better parking arrangements such as free valet parking and in room internet wifie
Location: outlet shopping but inconvenient to casinos, beach and entertainment
The hotel itself was clean and well kept. The parking was a huge issue and extremely inconvenient. Self parking was on the other side of the street at the Convention center. You could either walk outside, across the street, through the convention center and then through the parking garage to get to your vehicle or an enclosed bridge that connected from the second floor to that took you to the far side of the convention center. However we were advised this was one way access only, we could not re-enter that way. Either way, it was about a 15 walk dragging your luggage up and over curbs. No in room wifi either. I doubt we will stay there again.....if we only came to Atantic City for the outlet shopping, it wouldn't have been too bad.....
4 out of 5
Recommended
for Everyone
by A verified traveler
Great Hotel
Posted Jan 13, 2013
Nice clean hotel. Staff was courteous. Close to stores and casinos
3 out of 5
Recommended
for BusinessTravelers
by A verified traveler from Montreal, QC, Canada
Business hotel
Posted Jan 8, 2013
Pros: Nothing specific
Cons: Nothing specific
Location: would prefer closer to the casinos & boardwalk
The hotel is more suitable for business because of the convention center right beside.
5 out of 5
Recommended
for Everyone
by A verified traveler
Great hotel... Must go
Posted Jan 29, 2013
Very clean, very respectful. I loved the detail in the lobby, presentful. I would definitely go back. Close to the outlets, well literally right there. Loved it!
5 out of 5
Recommended
for Everyone
by Jay from Philadelphia, PA, USA
Great Hotel for Relaxation
Posted Jan 28, 2013
Pros: Excellent Customer Service
Cons: My room wasn't a fresh air ventilated room..
Location: Great location. Close to attractions.
It's like home away from home, just with much more peace. Friendly and oriented staff on hand to service the guest. They have great response time when dealing with guest needs.
3 out of 5
Recommended
for Everyone
by RCS PLUMBING from Baltimore, MD, USA
great for dogs
Posted Jan 21, 2013
Pros: my dog is welcomed
Cons: prices
Location: good
If it was not for me having my 60lb pit bull that was welcomed.They made my bully feel really welcomed.
5 out of 5
Recommended
for Everyone
by A verified traveler
Great hotel
Posted Jan 9, 2013
Everything was great except the parking situation with the hotel.
3 out of 5
Not Recommended
for Everyone
by Susan from Philadelphia
Good only if you need proximity to the Convention.
Posted Jan 8, 2013
Pros: Location; room service - fast and inexpensive
Cons: thermostat; television
Location: right across from the Atlantic City Convention Center.
For a Starwood hotel, it was just not up to their standards. The television, you had to click it on and off several times before actually be able to watch. The thermostat, no matter how you set it, kept the room uncomfortably warm at all times. I had to kneel behind a chair to plug in a floor lamp. Very un-Starwood. The toilet flushed properly only every other attempt. The tub/shower, had patchy spackling-type spots all around the edges. Just very unpolished. The final tacky piece, an envelope left out for tipping the room cleaning person. Just tacky at those prices.
4 out of 5
Recommended
for Everyone
by A verified traveler
nice hotel
Posted Jan 8, 2013
For the most part the hotel was great, except the $10 charge for slow wired only internet and my car was returned from valet without my cell phone charging cable.