Ratings based on 1,655 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlantic City

Posted Jan 27, 2015
Great location! My husband and me stay here every trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn NY

Great hotel it was very cozy

Posted Jan 27, 2015
Sitting by the fire place in the lobby was so relaxing and the spa was incredible the staff was excilent
1 out of 5
by A verified travelerfrom CT

Worst Hotel Ever...

Posted Jan 20, 2015
Pros: NOTHING
Cons: EVERYTHING
This is a 2 star hotel at best. The hotel was DIRTY and WAY OVERPRICED for the accommodations. All of my showers were COLD- that’s right, NO HOT WATER and very little water pressure. Their excuse? "It was a busy weekend." Wait...for hot showers?? Hotel restaurant was CLOSED. Also, plan on carrying your own bags.
2 out of 5
by A verified travelerfrom columbus, ohio

Beautiful hotel- awful service.

Posted Jan 8, 2015
I stayed at the hotel for New Years eve. We went to the party and that was awesome! The restaurant was amazing with great service. However, when checking in to the hotel, it was awful. Very rude! I've worked in customer service for 10 years and I would be mortified if one of my employees acted that way. They have also charged my cc for $519 FOUR TIMES for one evening. They can't get it right for some reason. No one takes responsibility for this they only say "that's our policy" your policy is to charge someone 4 times for one night at your hotel? They will never have my cc info again.
1 out of 5
by A verified traveler

Horrible! Not worth the money

Posted Jan 6, 2015
The room was dirty, heater was very noisy and cranky, curtains torn, Toilet was not good working, no electric kettle at room... And a lot more!!!! Never AGAIN!!! THE WORST PLACE IN AC... The pictures online looked nice real it is horrible!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Great Place to stay in AC..View was amazing

Posted Jan 5, 2015
Pros: The rooms were clean
Cons: Valet a little slow.
Location: Very close to board walk hall and trop.
Had a great time. very friendly! staff was nice! thank you.
3 out of 5
by A verified traveler

OverBooked!

Posted Jan 5, 2015
They told that there were no rooms and that they were overbooked! I had to wait an hour for them to move someone out of a room, reset that room to let me in.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Hotel staff was great! Was a little disappointed in the cleanliness of the room, there was dust everywhere and looked like someone hadn't stayed in the room in a while. Other then the room, everything else was great.
3 out of 5
by A verified travelerfrom montclair nj

Worst shower pressure I've ever seen

Posted Jan 4, 2015
Would never stay here again worst shower I've ever seen an the toilet was leaking from the base I paid for an ocean view room an had a window smaller then a house window with the ocean view although the staff is very pleasant I will never stay at this hotel again
2 out of 5
by A verified traveler

Never going back there again...

Posted Jan 4, 2015
They messed up my reservation, booked three rooms and couldn't even have them on the same floor. The building is old, the eleventh floor smelled like marijuana however, when I asked the check-in counter the staff told me that the facility is smoking free. I had six people with me and they all confirmed the smell and it was very strong. The room were ok, but it just look old and one of my lamp in the room were broken. They charged extra deposit into my credit card, I had three rooms however they charged $150 4 times. I booked two nights, and 2 nights my room key didn't work and I had to go down to the lobby and check-in again. The staff was impatient, they just didn't care much. They only have valid parking, and it's 15 dollars a night which is the most expensive parking compare to other hotels. Overall, hated the hotel and will never ever go back there again.