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Reviews of The Crossings

2.5 out of 5
The Crossings
3420 Haven Ave, Ocean City, NJ

Reviews

8.0

Very Good

Rating 10 - Excellent. 201 out of 621 reviews" "
Rating 8 - Good. 266 out of 621 reviews" "
Rating 6 - Okay. 103 out of 621 reviews" "
Rating 4 - Poor. 39 out of 621 reviews" "
Rating 2 - Terrible. 12 out of 621 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dineh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was dirty including the remote and refrigerator. Beds were uncomfortable. Sofa bed was stained. Save your money and go to a better hotel. Really horrible.
Stayed 1 night in Sep 2023
Response from Kelly on Sep 26, 2023
Sorry the room wasnt to your liking. If you would have come down to the desk we could have taken care of your concerns. As you can see we have excellent reviews including being very clean so Im not sure what happened. Again you should have come to me with your issues I cannot fix something I do not know about. Enjoy the rest of your year.

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2023

8/10 Good

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Loved having kitchenette. Plenty of storage. Easy walk to beach and short drive to boardwalk.
Stayed 2 nights in Sep 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Nice unit. Close to beach but next door to an electric utility substation.
Stayed 1 night in Sep 2023

10/10 Excellent

Concepcion

Traveled with partner
Liked: Cleanliness, amenities
Everything was nice
Stayed 1 night in Sep 2023

8/10 Good

Joyce

Stayed 4 nights in Aug 2023

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Sep 2023

8/10 Good

Brian

Traveled with partner
Liked: Staff & service, amenities
Floor in room was dirty. Wore shoes inside. Need a good scrubbing and carpet needs to be cleaned or taken up. Beach tags were not offered at checkin but were mentioned at checkout. Could have saved $40 buying tags.
Stayed 6 nights in Aug 2023

10/10 Excellent

Christine

Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Crossings! Super friendly front desk, walking to 34th street beach, 10 min drive to the boardwalk and close to the Parkway exit
Stayed 1 night in Aug 2023

8/10 Good

elaine

Stayed 3 nights in Aug 2023

10/10 Excellent

Crista

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Aug 2023

6/10 Okay

Kelsey

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the Crossroads. Clean and staff ver friendly. Nice pool and walking distance to a lot!
Stayed 2 nights in Jul 2023

8/10 Good

DONNA LYNN, KATONAH

Traveled with family
Liked: Cleanliness, staff & service
Rooms could use a little updating but they are clean and it's a great location. Pool is great and the staff was super friendly and helpful. I will be back.

10/10 Excellent

Florence

Traveled with partner
Liked: Amenities
Staff was welcoming, condo clean and bright! Pool beautiful and all other guests were friendly. Wawa next door was very convenient.
Stayed 2 nights in Jul 2023

8/10 Good

Alex

Stayed 3 nights in Jul 2023

8/10 Good

Bob

Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
I thought the location was very convenient. The staff was excellent. They were very professional and friendly. The rooms were pretty basic but very clean and updated. It was very quiet as well. I would definitely stay at the Crossings again.
Stayed 1 night in Jul 2023

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family location
Perfect location for our family of littles. The pool was great and even had a separate baby pool (1 ft). The hotel is perfectly located next to a Wawa and acme. Also a playground 2 blocks down and the beach four/five. The beach has bathrooms and a handicap trail which makes for easier pulling and walking. Also it’s a lifeguarded beach. With little ones I was able to find parking right next to the beach entrance to save their legs but it was definitely doable from the hotel. Rooms had everything we needed. For the price we paid it was everything we expected. Shower towels are very thin and the rooms have cosmetic issues but again for the price we paid I was very happy with all the great things they had to offer.
Stayed 3 nights in Jul 2023

10/10 Excellent

Julia

Stayed 2 nights in Jun 2023

10/10 Excellent

Samadhi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman that checked us in was a delight. He made our check-in experience smoothly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Kelly on Jun 26, 2023
ty for the review we loved having you/

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from kell on Jun 26, 2023
Ty Please come again

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was wonderful. Friendly and fun to talk with
Stayed 3 nights in Jun 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit to a place I used to stay as a kid. Simple and small, but all you need. Staff was so kind…check in to check out. Convenient location. Easy walk to the beach. Jeff was awesome at check in and Kelly was fabulous through the stay. We plan on returning next June. Thank you!
Stayed 2 nights in Jun 2023
Response from Kelly on Jun 26, 2023
Thank you so much Rachel. It was wonderful meeting all of you. We will see you next year!!!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from kelly on Jun 26, 2023
ty. please come again

10/10 Excellent

Laxmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from kell on Jun 17, 2023
ty I'm glad you enjoyed your stay/.

8/10 Good

Kenneth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay Most important is a clean room and quiet atmosphere for sleeping We had a good experience Only stood one night so can’t comment on longer stay
Stayed 1 night in May 2023
Response from Crossings Management & Staff on Jun 5, 2023
Thank you for taking the time to review your recent stay at the Crossings. We are happy to hear you enjoyed your stay and look forward to having you as our guest in the future.

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everythinh, staff was great and very helpful. Especially Jeff.
Stayed 3 nights in Sep 2022
Response from Lorraine (Manager) on Sep 16, 2022
Thank you for taking time for this review. We are glad you enjoyed your stay and hope to see you again.

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Was pleasant nice and clean I will stay again
Stayed 2 nights in Aug 2022
Response from Lorraine on Aug 24, 2022
Thank you. We hope to see you again.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The Crossings was very nice, clean, comfortable. We had the king bed with pullout. The room is small but it was big enough to accommodate our family of 4. There was also a kitchenette, with microwave, toaster, coffee maker, and full size fridge. Overall it was a nice place to stay, I’d stay again and recommend to a friend.
Stayed 3 nights in Aug 2022
Response from Lorraine on Aug 24, 2022
Thank you. I am glad you enjoyed your stay.. We hope to see you again.

4/10 Poor

Paul

Stayed 2 nights in Aug 2022

8/10 Good

Allison

Stayed 3 nights in Aug 2022

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great vacation spot
The room was clean - without sand! Included is a large refrigerator, stove, pots and pans, plates, cups, utensils, table and chairs, as well as a nice bathroom. An Acme, CVS and Wawa are very close by. The pool is amazing.
Stayed 2 nights in Aug 2022
Response from Lorraine (Manager) on Aug 12, 2022
Thank you for the review. We hope to see you again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pleasure! You wont be disappointed!!!
We had a great time!! The management and staff were fantastic! They went above and beyond to make our stay a great one! We were not familiar with the area and the staff helped us find our way and made suggestions as to places we should visit while we were there. The property is extremely clean. The rooms are well appointed and charming. The hotel is 3 blocks away from the beach and roughly 10 blocks away from the Ocean City Boardwalk. Lorraine and Crystal made us feel at home and when we left we felt like we gained 2 new friends! We are low maintenance people and did not require a lot from housekeeping but the housekeeping staff met us each day with a smile on there faces and made sure we had everything we needed during our stay. We stayed for 6 days at the The Crossings and it was such a pleasure. We are already looking forward to booking our next year's vacation at The Crossings. You wont be disappointed. Thank you Lorraine, Crystal, and the staff of The Crossings for making our vacation a pleasurable one!!!! Thank you, Jerry & Robin Korb
Stayed 6 nights in Aug 2022
Response from Lorraine on Aug 12, 2022
Thank you for this review. It was really nice having awesome guests as you. Crystal and I enjoyed all the laughs we had with you and your wife. We look forward to seeing you again!

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service
At least bthe location is great
Room served it's purpose. Staff was not friendly. Girl at checkout was condescending when asking about beach tags. She said nothing when I mentioned how no one made us aware that we could buy tags at the hotel. She was rude to me for asking for a receipt. Anytime we walked through the lobby the staff failed to acknowledge us. It's in a good location. Nice to have ACME and Wawa right there. Easy to get to beach. Great ice cream around the corner.
Stayed 3 nights in Aug 2022
Response from Lorraine on Aug 5, 2022
I am sorry you were not told about the beach tags. We do tell everyone about them at check in. As for the staff, that is absolutely untrue, We speak to everyone walking through lobby. How dare Expedia left you give this bad review without confirmation!!

10/10 Excellent

Josh

Liked: Staff & service, amenities, property conditions & facilities
The property is in a great location with its beach not to far away and a great location with small shops and a grocery store across the street
Stayed 3 nights in Jul 2022
Response from Manager on Aug 5, 2022
Thank you We hope to see you again.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very clean. The staff were so nice and accomodating. We will def be staying here again. It was amazing.
Stayed 3 nights in Jul 2022
Response from Lorraine (Manager) on Aug 1, 2022
Thank you! We are happy that you enjoyed your stay! We hope to see again!!

8/10 Good

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was clean and nice
Stayed 1 night in Jul 2022
Response from Lorraine (Manager) on Jul 29, 2022
Thank you. We hope to see you again.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel and room were well kept, had a cute shore theme, and everything was great! I
Stayed 1 night in Jul 2022
Response from Lorraine (Manager) on Jul 26, 2022
Thank you for taking the time for this review. We hope to see you again.

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the beach
Stayed 4 nights in Jul 2022
Response from Manager on Jul 18, 2022
Thank you We hope to see you again

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2022
Response from Lorraine on Jul 18, 2022
Thank you We hope to see you again.

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything. Very clean and staff was very nice . Bathroom was a little small but besides that it was a very good experience. Would definitely stay again
Stayed 2 nights in Jul 2022
Response from Lorraine on Jul 18, 2022
Thank you We hope to see you again

6/10 Okay

Fernando

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The location was ok. Wish it was closer to broadwalk, housekeeping did a poor job cleaning. Staff was not very friendly, with the exception of male front desk employee which was very nice. I like that it was close to Wawa, and cvs…
Stayed 7 nights in Jun 2022
Response from Manager on Jul 18, 2022
So my response was rejected but the guest can write whatever they want. Contact me. We have no rights and 1/2 of the guests we get from Expedia are horrible.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jun 2022
Response from Lorraine on Jul 3, 2022
Thank you for this review. We hope to see you againg.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on positive side got to listen to CVS trucks unload every morning at 5:30am.
Stayed 5 nights in Jun 2022
Response from Lorraine (Manager) on Jun 30, 2022
Thank you for the review. We hope to see you again. You can always ask for a room on the other side of the building when making a reservation.