Ratings based on 4,377 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester NY

Excellent stay

Posted Jun 1, 2015
Pros: Very clean
Cons: More visible security during evening and night. It appeared people could come and go without question. Hotel seems to be in questionable area of city
Room was clean, Front desk and Housekeeping staff very friendly.
2 out of 5
by A verified traveler

Wouldn't stay again

Posted May 31, 2015
Very annoying that every member of your party needs their key to get in the elevator
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new Jersey

Great

Posted May 28, 2015
Wonderful stay y staff was very nice an y service was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Memorial Day quick getaway

Posted May 27, 2015
Check in was quick and the room was clean and big. Nice view of the beach and Boardwalk. The location is perfect close to everything! Next time I stay I will try out the pool!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Expedia travelers don't get the same treatment!

Posted May 26, 2015
Pros: the hotel is like an indoor resort! So much to do and see! Great restaurants!
Cons: Equal service for customers despite how room is booked.
Location: AC boardwalk and beach. Buddakan restaurant in the pier shops is fantastic! Bungalow beach bar has great cocktails and music!
Arrived at hotel and checked in. When we checked in, we noticed other people were getting a brochure with events at the hotel for the weekend, but we were not offered one. We ended up missing fireworks both nights! No one ever told us were getting a handicap accessible room while checking in. Room was spacious but no real closet. Closet area had a low rod. All my dresses and my husband's shirts were dragging on the floor. There was no dresser so we had to leave suitcase open and use it for other clothing. Called to see if there were any other rooms available, was told since we were expedia customers, we were placed in that room. very disappointed that they treat customers differently based on how room is booked!
2 out of 5
by A verified travelerfrom New York City

Bad hotel choice for a holiday weekend

Posted May 26, 2015
Pros: Nothing
Cons: Customer Service
The hotel check in staff is clearly not skilled in customer service. I stayed on a long weekend so i assume people try to get away with having more people stay in the room then allowed. So a guard was placed to check keys. While i understand the intent of this process it was extremely inconvient when i wanted to bring my cousin to my room to share an outfit. I was told that i needed to pay an additional $25 to have anyone come in my room even though they were not staying there. The resturants in the hotel were also bad. We has dinner at Carmines, where the food was poorly prepared. The next morning we tried to have breakfast at the burger spot. We were seated and no server came to help us. Eventually we just got up and left. I was extremely disappointed with the hotel. I will never stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

1 Night Stay

Posted May 26, 2015
Pros: The view outside.
Cons: Sound proofing walls.
Location: Perfect location.
The room was clean but the sink faucet ran extremely slow and our toilet was leaking. In addition, I could hear every single word from the folks next to us. They need to improve on sound proofing their walls.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Didnt need to leave the hotel for anything!

Posted May 25, 2015
Restaurants, clubs, beach, pool, all in one place. Casino is huge, loved it
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
The rooms were not the best. But for the price not bad.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

A great hotel for the price.

Posted May 22, 2015
Pros: Love the restaurants, shops and entertainment.
Cons: In dire need of renovations.
Location: Perfect location!!!
Check in was a breeze! Polite and courteous staff was a plus. The room itself was dated with wallpaper peeling but the room was clean and the bed was comfortable. The elevators very fast and convenient. Was very happy with the price and love being right on the boardwalk.