Ratings based on 3,028 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Pros: I really liked the casino and the shops that were inside the hotel.
Cons: Perhaps a map of the hotel and all the stores would have been helpful. Also more signs for the parking lot location.
I enjoyed this hotel. I liked the shops, restaurants, and the casino. Loved how it was right on the boardwalk.
2 out of 5
by A verified traveler

Posted Jul 28, 2014
The AC didn't work and there was a puddle of water by the window
4 out of 5
Recommended
for Everyone
by A verified traveler

A lot of food choices.

Posted Jul 28, 2014
Pros: Close to beach
Cons: Fix the showers and have receptionists that listen to your requests.
Location: At opposite end of boardwalk so is a walk but not far . Drive down to Lucy the elephant.
I have stayed at the Tropicana before but was disappointing this time. The shower made a whistling sound that woke up those that were sleeping. I told the receptionist not to put me where the lights shine in your window and what did she do she put us there.
2 out of 5
by A verified traveler

Posted Jul 27, 2014
Unfriendly staff. Overcharged my card for security deposit
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Pros: Nice bathroom, good size room.
Cons: The room was fine but could have used a little updating. There was an iron burn in the carpet and the carpet did not look overly new.
Location: Great location, great price.
I always get lost in the parking garage - not clearly marked. Parked in the wrong section. Ended up in parking lot B and could not get back to A. The valet parkers were quite helpful with my situation, however the front desk lady was completely not helpful. She said I could move my car but would have to pay $10 for it or my car would get towed. It was quite a walk from the parking garage to hotel check-in. Next time I would definitely valet park. The Casino was great, Carmine's was wonderful as always.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with many options of things to do.

Posted Jul 27, 2014
Not happy with $10.00 parking fee after staying in hotel.
1 out of 5
by A verified traveler

Not impressed.

Posted Jul 26, 2014
Check in and out was fast although they don't tell you on the website they charge you $50 upon arrival and that will be refunded when you check out. The associate did not explain why when asked. Bell service for check in was fast. We went out to dinner and came back and did not have electricity in our room. We called the front desk and they said someone will be up. We waited at least a half hour until the maintenance guy came and he right away asked if we had cell phone chargers plugged in and we said yes. He blamed us for the outage and said one of our chargers was not working when clearly they were earlier. I work in an electronics store and know a cell phone charger will not shut down electricity to an entire room. So after unplugging everything in the room and trying to reset the power 3 times we moved to a different room. They should have offered some sort of discount for our inconvenience. I was not impressed with the maintenance man blaming us for the outage right away. You should never jump to conclusions. Not professional.
4 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice hotel so much to do

Posted Jul 25, 2014
Stayed at the west tower on a Tuesday night, wasn't dead at all for being a weekday. There was so much to do and see inside and was so close to the beach. Ate at cuba libre and Carmine, both awesome. The pool was small but ok. Only complain was the bathroom, wasnt as clean as I would like but not filthy either, also some things looked old in the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler from rockville centre, ny

well located to AC events, boardwalk etc.

Posted Jul 23, 2014
clean enough, comfortable, good rate, large, family friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Super convenient!

Posted Jul 21, 2014
I enjoyed my stay at Tropicana. It was super convenient. Everything is in this hotel. There's no need to go anywhere else.