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Reviews of Days Inn by Wyndham Atlantic

2 out of 5
Days Inn by Wyndham Atlantic
64968 Boston Road, Atlantic, IA

Reviews

6.2
Rating 10 - Excellent. 39 out of 276 reviews" "
Rating 8 - Good. 78 out of 276 reviews" "
Rating 6 - Okay. 59 out of 276 reviews" "
Rating 4 - Poor. 58 out of 276 reviews" "
Rating 2 - Terrible. 42 out of 276 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet wouldn’t flush, very low flow. Seemed like it wouldn’t work at all if others were using bathrooms. Friendly staff. Also no food spots on this exit. Plan accordingly.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It works for this traveling nurse
Stayed 3 nights in Mar 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness
The bed was a little stiff and the pillows were small and lumpy . Water pressure in the shower was not very high pressure for a usual shower . They may need to be updated with shower heads with better pressure . All in all it was a decent hotel and it was quiet and adequate.
Stayed 2 nights in Apr 2024

2/10 Terrible

Iris, Los Angeles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was convenient, the room and bed was ok. However, there was NO TOWELS, I called and he never brought it. Then the breakfast was expired honey buns, no water for tea, coffee was disgusting, a waffle maker and none were available to make. The whole dining area was filthy. Definitely would not stay here again. I recommend that if you need to stay here bring some food or snacks. The fridge was not fully working either. The staff (male) was polite, we were a late check in due to it beginning to snow. The staff members refused to give me water and said I had to purchase it. This was a horrible experience. This is so inconsiderate.
Stayed 1 night in Feb 2024
Response from D.C. Hotel Management on Mar 31, 2024
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Mary

Stayed 1 night in Jan 2024
Response from D.C. Hotel Management on Jan 25, 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms clean. We look forward to seeing you again soon.

6/10 Okay

Matt

Stayed 2 nights in Nov 2023
Response from D.C. Hotel Management on Dec 31, 2023
Thank you for your feedback. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

ANNETTE, Fort Dodge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was clean and the decor was nicely done. The mattress was soft which i personally didn't care for but it was OK. Breakfast was unwelming. The hot water dispenser didn't work so the tea bag I had ready was unuseful. There was butter but no bread. A waffel maker but no batter. Cold cereal and packaged honey buns rolls and a trip back to my room to make hot water for tea with the small coffee pot in my room. The outlet next to it didn't work so I moved it to another outlet. This Days Inn is close to the interstate but far enough away that you don't really hear the traffic. You are about 4 miles out of town as well. I may stay again but not sure.
Stayed 1 night in Nov 2023
Response from D.C. Hotel Management on Nov 27, 2023
Thank you for your feedback. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh
I informed them I was working night shift at local hospital and asked for a room in a quiet area. I understand it is a business. But 5 of the 7 nights I stayed there were minimal vehicles in the parking lot and they put all guests either on both sides of me or across from me. It’s easy to tell by the parking lot where guests are as well as by the constant slamming doors and loudness in halls while I was attempting to sleep. Very frustrating.
Stayed 7 nights in Oct 2023
Response from D.C. Hotel Management on Nov 27, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off the highway. Quiet. Enjoyed how quiet it was. Only negative was our mattress could use replacing.
Stayed 1 night in Oct 2023
Response from D.C. Hotel Management on Nov 27, 2023
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms clean. We look forward to seeing you again soon.

4/10 Poor

Melanie Lynn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from D.C. Hotel Management on Oct 17, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Thomas

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from D.C. Hotel Management on Oct 17, 2023
Thank you for taking the time to evaluate our property. We look forward to seeing you again soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice hotel, but the breakfast was not good, some fruit, and some cereal and pancakes, that's all.
Stayed 3 nights in Sep 2023
Response from D.C. Hotel Management on Oct 17, 2023
Thank you for your evaluation and feedback. We are glad you found our hotel to be nice. We are sorry our breakfast did not meet your expectations. We offer a variety of items in an effort to provide our guest's a great breakfast experience. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

anthony

Business traveler
Disliked: Property conditions & facilities
Work in progress
Older property undergoing cosmetic improvements. First room I was assigned was missing bathroom fixtures, the second room I was assigned, didn’t have running water and had a terrible sewer smell. The third room had drywall damage from the door handle. It appears to be a family run business and they’re trying to modernize the property. Currently a work in progress but they’re trying.
Stayed 2 nights in Sep 2023
Response from D.C. Hotel Management on Sep 30, 2023
Thank you for taking the time to evaluate our property. We appreciate you noticing our efforts of updating. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Jacqy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Interstate motel
The hotel isn’t anything great but for the price and function it was fine. It’s seen better days but the was clean and the bathroom newly remodeled.
Stayed 2 nights in Sep 2023
Response from D.C. Hotel Management on Oct 17, 2023
Thank you for your feedback. Glad you found our rooms clean and our nicely renovated bathrooms. We look forward to seeing you again soon.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Just okay. Staff was friendly.
Stayed 1 night in Sep 2023
Response from DC Hotel Management on Sep 25, 2023
Thank you for taking the time to evaluate our property. We are glad you found our staff friendly. We look forward to seeing you again soon.

2/10 Terrible

Tonya

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SMELLED OF SMOKE WHEN YOU WALKED IN ROOMS WERE WITH WHITE SHEETS THAT WERE STAINED TOWELS WERE DINGY AND STAINED REFIGERATOR WAS DIRTY I HAD THEM CHANGE THE SHEETS AND THE BEDDING ALSO THE DUST RUFFLE AROND THE BOX SPRING WAS FLITHY I HAD THEM CHANGE THIS. The parking lot was filthy, deadbirds, bags of trash laying around. Hallway smelled terrible when you walked in. They had something called a water county. So they had these signs posted where the breakfast would have been served. I don't know what a water county is but i believe it is so they don't have to do a breakfast not that i would eat there anyway as dirty as this place was.
Stayed 4 nights in Aug 2023
Response from Hotel Management on Sep 6, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

Anne

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from D.C. Hotel Management on Sep 6, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from D.C. Senior Manager on Sep 6, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

JOSEPH

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the staff did not speak clear english which made it very hard to deal with! We rented 2 rooms , both windows where unlocked and the locks and windows would not prevent someone from getting into the room ! And the rooms where on ground level which made that even worse, the rooms where nasty, hair in several places floors hadnt been properly cleaned heck their was even garbage sitting around in the lobby! This place should be removed from your list of places to stay. Oh and they double charged me , so now i have to wait 3 business days to get the extra money back they charged me ! Not a place id ever stay again!
Stayed 1 night in Sep 2023
Response from DC Senior Manager on Sep 6, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Stephen

Traveled with family
Disliked: Amenities
1. Hairdryer didn’t work but turned out it was the outlet that had a short. 2. No USB charging in my room. Apparently other rooms had them. 3. Key didn’t work & had to be reset. 4. When I went to the lobby to fix the key, I woke up the clerk (8:30am!) who was rather irritated at being awakened. 5. The bed was very comfortable & the pillows were good. 6. Room was cleaned & ready. 7. Altho listed as Atlantic, Iowa, the hotel is actually in Exira, Iowa-nearly 10 miles from Atlantic.
Stayed 2 nights in Aug 2023
Response from D.C. Hotel Management on Aug 28, 2023
We apologize your experience was anything less than completely satisfying. We are glad your room was clean and ready and the bed and pillows comfortable. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Bruce

They had no one to call stop patrons yelling down the halls between one another. Others running through hallways.
Stayed 2 nights in Aug 2023
Response from DC Senior Manager on Sep 6, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from D.C. Hotel Management on Aug 16, 2023
Thank you for taking the time to evaluate our property. We look forward to seeing you again soon.

4/10 Poor

Staci

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Upon check in staff seemed annoyed to have us there. When asking for additional towels (4 people staying and only given 2 towels and wash clothes) they attempted to not give them, stating they had already given additional linens and then attempted to say we had pets. Breakfast the only options were watered down waffles (we attempted and they were inedible due to how rubbery from the water added to the mix)or 2 cereals. Never saw staff check the breakfast area and no one was there for check out. Overall room quality was fair, doors don’t fit the doorframes letting lots of hallway lights come through.
Response from D.C. Hotel Management on Aug 16, 2023
We apologize your experience was anything less than completely satisfying. We are now under new management and our priorities are cleanliness and great customer service. We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

James

Business traveler
Disliked: Cleanliness, amenities
Room could’ve been cleaner
Stayed 1 night in Jul 2023
Response from D.C. Hotel Management on Aug 16, 2023
We apologize your experience was anything less than completely satisfying. Housekeeping is very important for us and we appreciate your bringing your concern to our attention. We are under new management and cleanliness is our top priority.

8/10 Good

Homer

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
The outside of the property was a bit run down, but inside you could see where the management was making improvements. The fan in the bathroom made a horrible noise when you turned on the light but we fixed that with a few Fonzie taps.
Stayed 2 nights in Jul 2023
Response from D.C Hotel Management on Aug 16, 2023
Thank you for your feedback and evaluation. It encourages all of us as we strive to improve guest experiences. We appreciate the time you took to bring your concerns to our attention. We look forward to seeing you again soon.

8/10 Good

Josefina

Liked: Cleanliness, amenities, property conditions & facilities
place is okay this is my second time staying here i wish the check in would be faster it took 15minminutes.
Stayed 1 night in Jul 2023
Response from DC Hotel Management on Aug 16, 2023
Thank you for your feedback and evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are sorry checkin was a little slow. We will investigate and try to be sure your next check in will be quicker. We look forward to seeing you again soon.

4/10 Poor

Anthony

Traveled with group
Disliked: Cleanliness, property conditions & facilities
0
Stayed 2 nights in Jul 2023
Response from DC Hotel Management on Jul 29, 2023
We apologize your experience was anything less than completely satisfying. We are now under new Management and our guest's satisfaction and comfort is are goal. We hope to see you again soon.

8/10 Good

Alicia

Stayed 1 night in Jul 2023
Response from D.P. General Manager on Aug 16, 2023
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms clean. We look forward to seeing you again soon.

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean
Stayed 2 nights in Jul 2023
Response from D.P. Senior Manager on Jul 23, 2023
Thank you for your positive feedback and evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms clean. We look forward to seeing you again soon.

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
Thank you for your positive feedback and evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our property very clean and quiet. We look forward to seeing you again soon.

2/10 Terrible

Elizabeth

Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 23, 2023
We apologize your experience was anything less than completely satisfying. We are under new management and there will be many many improvements coming to our hotel. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Kris R

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for traveling l
Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
Thank you for your positive feedback and evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our property convienent for travelling. We look forward to seeing you again soon.

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
Thank you for your positive feedback and evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Siobhan

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Beds were comfortable, but there is a damp musty smell throughout the rooms. Breakfast was terrible. No hot water, and the milk was in gallon jugs. We left without eating.
Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
Thank you for your feedback. We are glad you found our beds comfortable. We apologize our breakfast did not meet your expectations. We are now under new Management and we look forward to exceeding your expectations in the future.

4/10 Poor

Mary

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was something wrong with the water pipes. They schreeched loudly when anyone around us used their water. This woke me up multiple times at night. When i left i told the desk clerk who was indifferent. High rates due to event close by and couldnt sleep.the
Stayed 2 nights in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
We apologize your experience was anything less than completely satisfying. We are now under new Management and our guest's satisfaction and comfort is are goal. We hope to see you afpgain soon.

4/10 Poor

Donna

Traveled with partner
Disliked: Property conditions & facilities
Driving up to the property our hearts sank-in a deserted area, weeds everywhere, the once pool was shoddily covered with wood decking that was rotting, driveway, entrances to doors littered with trash, cigarette butts, unkept. Office was decorated with outdated hand me downs, walls had not been painted in years. Man at front desk was courteous. Our room was clean, we were thankful. Bathroom outdated, chipped bath tub, tiles loose when you walked on them toilet slow flushing. Air conditioner barely cooled. We would have left but our money would not of been refunded. 😑
Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
We apologize your experience was anything less than completely satisfying. We are under new management and there will be many many improvements coming to our hotel. We hope you will give us another opportunity to exceed your expectations.

2/10 Terrible

BarbaraJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
Card scanner did not work. Stood in torrential rain. TV remote did not work. Only one small towel and one washcloth. Dirty bathroom. In the am, NO electricity and again locked out of room since card swiper did work. No coffee/no breakfast. Was told by front desk they would refund. That was a lie. No food or gas in vicinity
Stayed 1 night in Jun 2023
Response from DC Hotel Management on Jul 3, 2023
We apologize your experience was anything less than completely satisfying. We are under new management and there will be many many improvements coming to our hotel. We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

Julie

Disliked: Cleanliness
Way off the road Iwas on, the room smelledold and musty, the toilet made sounds all night like the valve leaked
Stayed 1 night in May 2023
Response from DC Hotel Management on Jul 3, 2023
We apologize your experience was anything less than completely satisfying. We are under new management and there will be many many improvements coming to our hotel. We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

Heather

Traveled with partner
Disliked: Staff & service
Checking in was an uncomfortable experience. Clerk was not very communicative, seemed to be either extremely tired or strung out on something. The check in took much longer than any other hotel I’ve been at.
Stayed 1 night in May 2023
Response from DC Hotel Management on May 27, 2023
Dear Heather,We apologize your experience was anything less than completely satisfying. We hope you understand with staff shortages across the country, sometimes our desk clerks work longer if the next shift does not show up and there is no one else to cover, therefore occassionally our desk clerk could be tired. However their intent is always to provide the best possible guest experience. Customer service is very important to us and we are sorry we did not meet your expectations. We hope you will give us another opportunity to exceed your expectations in the future. Sincerely, DC

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities
The room was excellent for what I needed. Had a fridge, microwave, coffee maker. The room was clean and the bed was comfy. Would not hesitate to book again if I travel to that area again.
Stayed 1 night in May 2023
Response from DC Hotel Management on May 27, 2023
Dear Steve,Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms excellent and clean, and our beds comfortable. We look forward to seeing you again soon.Sincerely, DC

10/10 Excellent

Cassandra S, Columbus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in convenient location.
Stayed 1 night in May 2023
Response from DC Hotel Management on May 27, 2023
Dear Cassandra,Thank you for your five out if five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel nice and our location convenient. We look forward to seeing you again soon. Sincerely, DC

6/10 Okay

gary

Disliked: Cleanliness, staff & service, property conditions & facilities
No cafe
Stayed 1 night in Oct 2022

6/10 Okay

anthony

Traveled with family
Stayed 1 night in Oct 2022

2/10 Terrible

Roy and Heidi

Business traveler
Disliked: Staff & service
Actually booked 2 rooms the same day. Told the hotel my mistake and kindly asked to refund a room. This place was really rude about it. Told me they couldn't ever supply a receipt for me. Never going back.
Stayed 1 night in Jul 2022

2/10 Terrible

kimberly

Stayed 1 night in Aug 2022

4/10 Poor

Michele

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The "breakfast" was a joke. The guy that worked the desk to check in barely knew English and was rude. Checked us into a 1 bed smoking room when I had booked a 2 bed non-smoking room. So had to go back and tell him he gave us the wrong room. No apology, just rude. Not dirty, but not overly clean, especially the "breakfast" area.
Stayed 1 night in Jul 2022

2/10 Terrible

Melissa

Traveled with family and small children, Traveled with pets
Disliked: Staff & service
We could never get a staff member to help us and we paid through Expedia but they still charged us for our stay through their system as well. No one has been able to help resolve this as I could never get someone face to face to help and over the phone they kept saying it was just a hold but it has actually been charged now, so we were double charged.
Stayed 1 night in Aug 2022

4/10 Poor

Sara

Liked: Cleanliness
Disliked: Staff & service
Wont stay again
Would not stay there again !! We have stayed in much nicer places for the money..Breakfast is a joke. The man running the place barely speaks English & was not friendly. Couldn't give me a receipt for the room..machine broke he said. NO POOL !! False advertising..outside not kept up, too many weeds...We would not of stayed there if we hadn't paid online when we reserved the room... Hotel is right off Hwy 80, not in Atlantic..
Stayed 1 night in Aug 2022

4/10 Poor

Linda

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was not working properly. Man checking us in was not helpful or communicative. Realize it is hard to find decent workers but…also a couple was having a huge fight in the parking lot.
Stayed 1 night in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022