Free daily buffet breakfast
Check availability

Reviews of Hampton Inn Suites Opelika I85 Auburn Area

2.5 out of 5
Hampton Inn Suites Opelika I85 Auburn Area
3000 Capps Way, Opelika, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 514 reviews" "
Rating 8 - Good. 139 out of 514 reviews" "
Rating 6 - Okay. 42 out of 514 reviews" "
Rating 4 - Poor. 19 out of 514 reviews" "
Rating 2 - Terrible. 16 out of 514 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 2 nights in Apr 2024

8/10 Good

Wright

Stayed 1 night in Mar 2024

10/10 Excellent

Melinda, Tallahassee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The property is well-kept and walking distance to many restaurants, a movie theater, and a well-stacked gas station. The staff was very welcoming and knowledgeable. Room was super clean and bed very comfortable. I highly recommend!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Hi Melinda,Thank you for taking the time to let us know about your stay. We are excited to see that you enjoyed it. We look forward to serving you again.

10/10 Excellent

Sonja

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, updated and well maintained. Would definitely stay there again!!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Hi Sonja,Thank you for taking the time to leave your feedback on your experience. We look forward to serving you again.

8/10 Good

Larshaun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Close to shopping and the interstate. Bed was not made for more than 1 day stay. When did they stop doing this!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Hi Larshaun,Thank you for taking the time to leave your feedback on your most recent stay. Your feedback is crucial to betterment of the facility. We look forward to serving you again.

10/10 Excellent

Erik, Houston

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and very friendly - third stay and will be back
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Thank you for taking the time to leave us feedback on your most recent stay with us. We look forward to serving you again.

6/10 Okay

Rhonda

Business traveler
Disliked: Property conditions & facilities
Please update/replace your beds and platforms. Very noisy when you sleep
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Hi Rhonda,Thank you for taking the time to leave us your feedback on your stay. We will be sharing your thoughts with our team to better the decor. We look forward to serving you again.

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from General Manager on Jan 12, 2024
Hi James,Thank you for staying with us at Hampton Inn & Suites Opelika. We appreciate your time in rating your stay. We look forward to serving you again.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding front desk clerk
Stayed 1 night in Jan 2024
Response from General Manager on Jan 3, 2024
Thank you for leaving feedback on your most recent stay with us. We are happy to see the team met your needs. We look forward to serving you again.

10/10 Excellent

john, bay springs

Stayed 1 night in Dec 2023
Response from General Manager on Jan 29, 2024
Hi John,Thank you for taking the time to rate your stay with us. We look forward to serving you again.

8/10 Good

Loriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

10/10 Excellent

Karla

Traveled with family
Liked: Amenities
Response from General Manager on Feb 19, 2024
Thank you for rating your stay with us. We look forward to serving you again.

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
They were very welcoming. Breakfast was great. Very clean hotel.
Stayed 3 nights in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for taking the time to leave us your feedback. We are happy to see that you enjoyed your stay with us. We look forward to serving you again.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was overall quite good except the water coming out of the tap had a very bad taste. Understand, this is probably a city water problem and hopefully being addressed. The front desk manager did a good job keeping an adequate bottled water supply available.
Stayed 1 night in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for taking the time to leave us your feedback. We are glad to see that you enjoyed your stay and the team was able to meet your needs. We look forward to serving you again.

10/10 Excellent

Cherie

Stayed 1 night in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

4/10 Poor

Natalie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch rooms because the bathroom door would not stay closed. The hallways and elevators smelled wet and moldy.
Stayed 2 nights in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for taking the time to leave us feedback of your stay. We have shared this with the team to correct the issue for you and future guests.

8/10 Good

Nicholas

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

10/10 Excellent

CLIFTON

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

4/10 Poor

Roy, West Columbia

Disliked: Staff & service, property conditions & facilities
The refrigerator did work causing spoilage of the contents. When I informed the staff upon checkout I was told, “Sorry” with a nonchalant shrug.
Stayed 1 night in Oct 2023
Response from sabrina on Oct 31, 2023
Good morning, I'm sorry your recent stay with us did not meet your expectations. When you reported the issue of the refrigerator I apologized and said we would get the Maintenace team right on the issue. We did investigate the issue and found the fridge to be unplugged. You did tell me you had drinks in there that you wanted chill and were upset you didn't have cold drinks for the day, you failed to mention any spoil items. We do take any guest issues serious, so it does not happen in the future. Once again, we do apologize for the inconvenience.

10/10 Excellent

Montgomery C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

10/10 Excellent

Lori

Stayed 1 night in Oct 2023
Response from General Manager on Jan 3, 2024
Thank you for rating your most recent stay with us.

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from ZHW on Oct 18, 2023
Thank you for choosing to stay at the Hampton Inn & Suites Opelika, AL. We hope you had a wonderful experience with us, and we greatly appreciate your patronage.Should your travels bring you back to the Opelika area, we would be honored to host you once more. Safe journeys and all the best until we meet again.

6/10 Okay

David

Disliked: Property conditions & facilities
Under remodeling project. TV not working. Not in keeping with the Hamptons I have stayed at before.
Stayed 1 night in Oct 2023
Response from ZHW on Oct 18, 2023
We sincerely apologize for the inconvenience caused by our ongoing construction. We understand that this may have impacted your stay. Our aim is to enhance our facilities and provide a better experience for our guests in the future. We appreciate your patience and understanding during this time. If you give us another chance in the future, we're confident you'll have a more enjoyable stay. Thank you for your feedback.

8/10 Good

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from ZHW on Oct 18, 2023
Thank you for choosing to stay with us at Hampton Inn & Suites Opelika, AL. We appreciate your trust in us and hope you had a wonderful experience. Your comfort and satisfaction are our top priorities, and we're thrilled that you selected our hotel for your visit. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We're here to make your stay exceptional. We hope to have the pleasure of hosting you again in the future.

8/10 Good

Katherine

I'm sure once the remodeling is finished, things will be back to the usual high standards for a Hampton Inn. They need to hurry that along. Dust is everywhere, including the tops of the hangars.
Stayed 1 night in Sep 2023
Response from ZHW on Oct 18, 2023
Thank you for your recent stay at Hampton Inn & Suites Opelika, AL and for taking the time to share your feedback with us. We appreciate your patience and understanding as we work through our remodeling process.We understand the inconvenience that ongoing renovations can cause, and we assure you that we're working diligently to complete them as swiftly as possible. Your comfort and satisfaction are of utmost importance to us, and we apologize for any dust or disruption you experienced during your stay.Your comments serve as a valuable source of information as we strive to enhance our guest experience. Please be assured that once the renovations are finished, we will be back to our usual high standards.Thank you for choosing to stay with us. We look forward to welcoming you back when our remodeling is complete, and we can provide you with a more enjoyable and comfortable stay.

8/10 Good

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from ZHW on Oct 18, 2023
Thank you for choosing to stay at Hampton Inn Auburn and for taking the time to provide us with your rating. We appreciate your feedback, and we're delighted to see that you had a positive experience during your visit.If you have any specific comments or suggestions you'd like to share in the future, please don't hesitate to reach out. Your insights help us continually improve our services and meet your expectations.We look forward to welcoming you back whenever your travels bring you to the area.

10/10 Excellent

Don

Stayed 1 night in Aug 2023
Response from ZHW on Oct 18, 2023
Thank you for choosing to stay at Hampton Inn Auburn and for taking the time to provide us with your rating. We appreciate your feedback, and we're delighted to see that you had a positive experience during your visit.If you have any specific comments or suggestions you'd like to share in the future, please don't hesitate to reach out. Your insights help us continually improve our services and meet your expectations.

10/10 Excellent

Maria

Traveled with family
Disliked: Amenities
Very nice but under construction
Stayed 1 night in Aug 2023

4/10 Poor

Cathryn, Birmingham

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

6/10 Okay

Roger

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

2/10 Terrible

Ki Mok

Stayed 4 nights in Jul 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

8/10 Good

Alex

Stayed 1 night in Jul 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

4/10 Poor

Charles

Stayed 2 nights in Jun 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

8/10 Good

Imelda, Orlando

Stayed 1 night in Jun 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

4/10 Poor

Jiwoong

Business traveler
There was no reservation information from Hotels.com. I booked as a walk-in.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 23, 2023
We are sorry that Hotels.com complete the reservation process for your stay. We hope that you will reach out directly in the future.

10/10 Excellent

Jimmy, Gadsden

Stayed 1 night in Jun 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

10/10 Excellent

Lavonne

Stayed 1 night in Jun 2023
Response from General Manager on Aug 5, 2023
Thank you for taking the time to rate you stay.

10/10 Excellent

Amgie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from General Manager on Jun 23, 2023
Thank you for taking the time to rate your stay with us. We look forward to serving you again.

8/10 Good

Karl, Fayetteville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay...
Stayed 2 nights in May 2023
Response from General Manager on Jun 23, 2023
We are excited to see that you enjoyed your stay with us. We look forward to serving you again.

6/10 Okay

Craig

Stayed 2 nights in May 2023
Response from General Manager on Jun 23, 2023
Thank you for taking the time to rate your stay. Please contact the facility directly with more feedback on your stay. We look forward to serving you again.

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff.
Stayed 2 nights in May 2023
Response from General Manager on Jun 23, 2023
Thank you for taking the time to make us aware of your most recent visit. We are excited to see that you enjoyed your stay. We look forward to serving you again.

10/10 Excellent

Donald

Stayed 2 nights in May 2023
Response from General Manager on May 18, 2023
Thank you for taking the time to rate your stay with us. We look forward to serving you again.

10/10 Excellent

Marie

Stayed 2 nights in May 2023
Response from General Manager on May 16, 2023
Thank you for taking the time to rate your experience. We look forward to serving you again.

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from General Manager on May 16, 2023
Thank you for taking the time to rate your experience. We look forward to serving you again.

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful location! Nice and private with a great breakfast bar!
Stayed 1 night in May 2023
Response from General Manager on May 16, 2023
Thank you for taking the time to rate your experience. We look forward to serving you again.