Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of Auburn Marriott Opelika Resort & Spa at Grand National

3.5 out of 5
Auburn Marriott Opelika Resort & Spa at Grand National
3700 Robert Trent Jones Trail, Opelika, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 216 out of 301 reviews" "
Rating 8 - Good. 54 out of 301 reviews" "
Rating 6 - Okay. 21 out of 301 reviews" "
Rating 4 - Poor. 6 out of 301 reviews" "
Rating 2 - Terrible. 4 out of 301 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was top notch. We will definitely book here again! Everything was perfect and that was amazing!
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

10/10 Excellent

Vantrell

Liked: Amenities
Greatly satisfied
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and extremely kind staff, as always. I would love to see a dart board in the game room. Live entertainment is always great, especially Mark. We have stayed here several times over the past couple years and will continue to, but i am sorry, the food and beverage areas continue to under impress. The options are very limited and the quality is rarely excellent. I was confused when my appetizer arrived on something that looked like a hospital tray with a plastic cover. The splash bar seems to always be understaffed during peak times resulting in much longer wait times for drinks. That being said, Ricardo and Drew were excellent and beyond helpful.
Stayed 2 nights in Oct 2023
Response from Jim the GM on Oct 16, 2023
Thank you for your feedback and praising Ricardo and Drew! We look forward to seeing you again. Regards, Jim

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great resort…lots to do.
Even if you’re not a golfer, there’s a lot to do at this resort. The games were a huge hit with the kids. Love the fire pits. The food was good. Overall a great stay.
Stayed 1 night in Oct 2023
Response from Jim the GM on Oct 16, 2023
Thank you for your feedback on Expedia! Pleased to see you were able to enjoy all there is to do at our family friendly resort. Regards, Jim

8/10 Good

Warren

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Jim the GM on Oct 16, 2023
Thank you for your business. We hope to see you again when your travels bring you to our area. Regards, Jim

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very clean quality products.
Stayed 1 night in Aug 2023
Response from Jim the GM on Oct 16, 2023
Quality if first priority and thank you for recognizing our efforts. We look forward to your return visit. Best, JIm

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property
Stayed 1 night in Sep 2023
Response from Jim the GM on Oct 16, 2023
Thank you for the excellent rating! Thrilled to hear you enjoyed your resort experience with us. Best, Jim

8/10 Good

Bret

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I expected more!
This place is by far the nicest hotel in the area and of course they charge accordingly. That being said, the golf course is AMAZING, the pool is very nice and all the amenities were what you would expect. Where I think this hotel falls short is two areas, the fine dining restaurant and the spa. The main fine dining restaurant is located downstairs on the first floor across from the sports bar, the food is very sub par. Steak was tasteless, mashed potatoes seemed like they came out of a bag and were microwaved, and the brussel sprouts were just mushy and gross. I've had better salads from chic filet, the cheddar rolls had no flavor and my sons pork chop was overcooked and dry. Basically everything was terrible and the manager's idea was to give me a 15% discount when there isn't one item that was edible. Spa was incredibly nice and the only complaint i had was the masseuse wore some type of gloves and wasn't very good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2023
Response from Jim the GM on Oct 16, 2023
Thank you for being our guest! We appreciate the 10 and look forward to hosting you again. Best, Jim

10/10 Excellent

Connie

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Misty

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Therios

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Place 💯
Stayed 1 night in Jul 2023

10/10 Excellent

TERRESA

Stayed 1 night in Jun 2023

2/10 Terrible

David

Stayed 3 nights in May 2023

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and the staff was super friendly Golfing was excellent.
Stayed 2 nights in May 2023
Response from Taylor B on May 15, 2023
Edwin - thank you for your kind words. We appreciate the positive feedback & look forward to welcoming you back!

10/10 Excellent

Keri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great resort with plenty to do! Great golf, pool, tennis, pickle ball, and an amazing spa. It is about 15 minutes if you want to head out for shopping or dinner. Staff was attentive and kind throughout our entire stay.
Stayed 1 night in May 2023
Response from Taylor B on May 15, 2023
Keri - thank you so much for your positive feedback! It is such a joy to hear of your wonderful stay & we look forward to welcoming you back.

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Troy

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The pool and outdoor amenities were great for the kids. Some areas of the hotel are showing their age. Our bathroom was not well cleaned in my opinion. That was the biggest disappointment.
Stayed 1 night in Apr 2023
Response from Taylor B on Apr 10, 2023
Troy - we are grateful for your feedback & appreciate the kind words in regards to our amenities. I will be sure to pass along the information regarding the cleanliness of your bathroom. We look forward to hopefully welcoming you back soon!

10/10 Excellent

Dolly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of outdoor adventures
Beautiful property. Highly recommend staying here a great family or friends getaway for an outdoor adventure of fun!
Stayed 2 nights in Mar 2023
Response from Taylor B on Mar 23, 2023
Dolly - thank you so much for your positive feedback & kind words in regards to our Resort and amenities. We look forward to welcoming you back soon!

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
I was really impressed with the cleanliness of the property. My room was spacious and cozy. I will definitely be back:
Stayed 1 night in Mar 2023
Response from Taylor B on Mar 6, 2023
Zoey - thank you so much for your positive feedback! I look forward to sharing this with our Team, and we cannot wait to welcome you back.

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Auburn a few time per year and always stay at Opelika Marriott Resort, it has become our home away from home. Staff is always extremely friendly always willing to go out of their way to help. The grounds are always immaculate. The only thing we feel could use improvement is the food menu variety and food temperature
Stayed 3 nights in Feb 2023
Response from Taylor B on Feb 27, 2023
Hi Ron - thank you so much for your positive feedback. We are so glad to have become your home away from home & look forward to welcoming you back very soon!

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the laid back relaxing atmosphere.
Stayed 1 night in Dec 2022
Response from Taylor B on Dec 13, 2022
Kathleen - thank you so much for your feedback! We are so glad to hear of your relaxing stay & look forward to welcoming you back.

6/10 Okay

Samantha

Stayed 1 night in Dec 2022

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always
Stayed 1 night in Oct 2022
Response from Taylor B. on Oct 18, 2022
Ron - thank you for sharing your positive feedback with us! We look forward to welcoming you back.

10/10 Excellent

gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are awesome. Everyone I dealt with was very professional and kind
Stayed 1 night in Aug 2022
Response from Taylor B. on Aug 24, 2022
Gordon - we are so glad to hear of your wonderful stay and the encounters you had with our team who is constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back to our Resort.

10/10 Excellent

Carla

Stayed 1 night in Aug 2022

10/10 Excellent

H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Taylor B. on Aug 9, 2022
Thank you for the positive feedback! We look forward to welcoming you back soon.

6/10 Okay

JOHN

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Liked amenities, room view was horrible, had to get the breakfast buffet in order to eat in the morning which was totally unnecessary, front desk was not helpful
Stayed 2 nights in Aug 2022
Response from Taylor B. on Aug 24, 2022
Hi John - thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and other amenities.
Stayed 1 night in Aug 2022
Response from Taylor B. on Aug 8, 2022
Don, We're glad to hear you enjoyed our resort amenities! We are constantly trying to expand our activities here on property, and we look forward to welcoming you back again soon!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous city and property!
Stayed 1 night in Jul 2022
Response from Jim K. General Manager on Jul 27, 2022
Thank you! We look forward to hosting you again when you return to our area. Best, Jim

10/10 Excellent

Donna K

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Sadly it started raining soon after we arrived so we only had a short time to enjoy the pool area. We hope to be back!
Stayed 1 night in Jul 2022
Response from Jim K. General Manager on Jul 12, 2022
Thank you for being our guest and sorry about the rain! Please come back and see us again.

10/10 Excellent

CALEPHIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! It was my birthday and Ms Debra made me feel so special!
Stayed 1 night in Jun 2022
Response from Jim K. General Manager on Jun 29, 2022
Thank you for recognizing Ms. Deb and thank you for being our guest.

10/10 Excellent

Gena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything !! It has very friendly staff , spacious hotel room , pool area , cabana rental , comfortable beds , … I can’t say enough great things about this place ! We will be back for sure !
Stayed 1 night in Jun 2022
Response from Jim K. General Manager on Jun 29, 2022
We looked forward to seeing you gain. Appreciate the feedback and will share with the team! Best!

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service and excellent staff
Stayed 1 night in May 2022
Response from Jim K. General Manager on Jun 29, 2022
Thank you for making mention of our associates taking great care of you during your resort experience. We look forward to seeing you again. Regards.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Jim K. General Manager on Jul 12, 2022
Thank you for the 10 out of 10. We are pleased to see you enjoy your resort experience!

10/10 Excellent

Harold

Stayed 1 night in May 2022

8/10 Good

Wally

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Place is nice, but the food was just average, how hard is it to make a hot grilled cheese???for the money the food should be superb and was far from it basically a rip off because of the price
Stayed 2 nights in May 2022
Response from Jim K. General Manager on Jul 12, 2022
Thank you for staying with us and appreciate the feedback on food quality. I am sorry it was not superb and will work on this item with Chef. We hope you give us the opportunity to serve you better in the future.

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was there. No need to leave the property
Stayed 2 nights in Apr 2022
Response from Taylor B on May 6, 2022
Jennifer, Thank you for the positive score & feedback of our Resort! We look forward to welcoming you back soon.

10/10 Excellent

Brandon

Stayed 1 night in Apr 2022
Response from Taylor B on May 6, 2022
Brandon, Thank you so much for this positive score of our Resort! We look forward to welcoming you back soon.

4/10 Poor

frances c.

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We reserved a king room for 5 days for our vacation to the RTJ Grand National courses. We wanted to play and stay at the same location so we could play golf during the day and then be at the on-site resort for dining. Our room was fantastic. It was clean and large, with a coffee pot (no cups), coffee pods, and a mini fridge. There was no microwave in the room. The bathroom was also spacious with a tub and a shower enclosure. There was a make up mirror as well as a hair dryer. When we were checking in on Sunday night, the desk clerk let us know that the restaurant was closed until Tuesday, but the café would be open as well and room service was available for a nominal charge ($5.00). We had driven over 8 hours to get there. We were tired and hungry and not happy to know that dining would not be an option. We were told that the café would be open after 5:30 pm. It was not open. We ordered room service from a pub like menu. The service was pretty fast, but given that the hotel was spread out and had 3 floors, the food was not hot when we received it. The only microwave in the hotel was next to the check in desk, which was at the other end of the hotel. By the time we walked there, heated our food, and returned to our room, it was no longer hot. Since there were no coffee cups, making coffee in the morning was not possible. Coffee and breakfast sandwiches in the café were overpriced. Two sandwiches and one coffee were over $25.00 Again, that night there was no o
Stayed 5 nights in Mar 2022
Response from Taylor B on Apr 1, 2022
Frances – thank you so much for taking the time to provide feedback about your stay. We strive for excellence at our Resort every day, and we don’t improve without honest input from our guests. I’m so glad to know that you were pleased with your room in terms of cleanliness, space, and amenities. I know our Housekeeping Team will be thrilled to hear that when I share! I am so sorry to hear of your experience with dining/room service. I will be passing this feedback on to our Restaurant & Front Desk Teams immediately so that we accurately communicate dining hours going forward. We do hope you stay with us again to give us another chance to make amends and regain your trust. Please feel free to reach out if you book again, and I would be happy to assist.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Convenient to golf course.
Stayed 3 nights in Mar 2022
Response from Taylor B on Apr 1, 2022
Michael - thank you so much for your feedback! We will be sure to share with our Team and look forward to welcoming you back.

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Feb 2022
Response from Jim K. on Mar 7, 2022
Thank you for your being our guest. We value your business and appreciate your feedback. So glad you had an excellent stay.

6/10 Okay

Joshua

Traveled with partner
Less than impressed by this facility. Does not live up to the hype by any means.
Stayed 1 night in Feb 2022
Response from Jim K. on Mar 7, 2022
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.