Ratings based on 263 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
by A verified traveler from Kansas City, MO
Nice on the SurfacePosted Jul 5, 2015
Pros: The staff attempted to address any concern brought to their attention during my stay. I did not report the excessive dust and debris, dirty walls, etc
Cons: I would suggest performing a periodic inspection of each room for cleanliness and absence of extreme dust build-up and repair patches being painted.
Location: The Walking Trail nearby was "fantastic"!
My entire experience began on August 27 and extended until July3, 2015. An error in booking should have been the first clue, however, previous stays in Hoover, Alabama were what led me to Microtel Auburn. The clerk/manager correctly informed me that I had in fact accepted a reservation for a smoking room when I thought I had selected a non-smoking room. The smoking room I was initially sent to was completely disgusting due to the smell; I was a smoker many years ago and would not have wanted to "pay" for a room that smelled like a sewer. The cleMr. Patel reluctantly agreed to reassign me to a non-smoking room and I expressed my gratitude since I had in fact booked a smoking room. I would remain in the reassigned room for the next seven days. The room did not smell as the previous one had although the presence of visible dust and other debris under the desk, fridge, air-conditioner and behind the entry door indicated a lack of thorough cleaning. An outside crew came in during my stay to shampoo the carpet and appeared to only make a pass through the walking surface of the room. Visible dust remained underneath the desk where the chair apparently had not been moved, along with the same underneath the fridge, air-conditioner and behind the entry doorway. Additionally, the walls in the bathroom revealed the patches on either end of the shower curtain where apparent attempts to repair and reposition the bar were not painted over and the bar barely held the shower curtain in place.
for Everyoneby A verified traveler from Port St Lucie FL
Good for the pricePosted Jun 14, 2015
Pros: Good location, right off the interstate and close to restaurants
Cons: room was on the small side
Easy check in, the room was clean but small; no problems
for Everyoneby A verified traveler from Fairhope, AL
Comfortable and convenient to Auburn UniversityPosted May 10, 2015
Pros: Great location and very clean.
Cons: Volume control on TV did not work with remote control. Only lighting was florescent over the head of the bed. A lamp across the room would be nice.
Location: Auburn U. campus, restaurants, shopping.
Good location. Close to restaurants, shopping, university. Small, clean, quiet room. Nice breakfast.
for Familiesby Michele from SC
Campus VisitPosted Apr 22, 2015 on Hotels
Every thing was fine with the hotel & the room. The only reason I gave it a little lower on the cleanliness was the bathroom tub & sink could have been cleaner & around the toilet on the floor & the top of the toilet tank (the tank is covered by part of the sink cabinet but you could still see it was dusty). The room had a little bit of a musty smell but that could have been from having to use the air conditioner for the first time. Overall it was a good room for the price & I would stay there again.
for Familiesby Ricky
Posted Apr 21, 2015 on Hotels
for Familiesby Margaret from Mt. Pleasant, SC
Below averagePosted Apr 21, 2015 on Hotels
Beds were clean and comfortable but the shower rod was coming out of the wall and needed repair. Bathroom was very outdated.
for Everyoneby A verified traveler from florida
very clean and quiet...great valuePosted Apr 4, 2015
Pros: very very clean
Location: near to Auburn University :-)
very clean hotel, pleasant staff, very accommodating staff members, it was a great value for the cost
for Everyoneby A verified traveler
place to sleepPosted Mar 31, 2015
Pros: everything I would stay there in a minute
Cons: not that I can think of
Location: we were golfing and there is lots of that
the room was very clean and the staff was very friendly and helpful;
for Personal Eventby Joel from Anderson, SC
MicrotelPosted Mar 26, 2015 on Hotels
For just needing a clean bed and shower for one night it was perfect.
for Business Travelersby A verified traveler
Posted Mar 24, 2015 on Hotels