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Thank you for your feedback. We do hope to host you in the future.
10/10 Excellent
Marc
Apr 1, 2024
Liked: Property conditions & facilities
Very nice place for quick stop!
Marc
Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear Marc,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team
Dear Cynthia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
6/10 Okay
Steve
Traveled with partner
Feb 24, 2024
Liked: Staff & service
Overall it was fine once you get pass it being a motel vs a hotel. I feel like they are trying their best to give their customers the best stay. Beds are comfortable and the room was clean. The first night we killed a cockroach on the wall. But no others appeared for the rest of our stay. It was kind of noisy from customers, trains, and airplanes the first night but it got all little better.
Overall the price reflected the stay and this property is suited for price-conscious customers.
Steve
Stayed 4 nights in Feb 2024
Response from M on Feb 29, 2024
Dear Steve,Thank you for your time and valuable review of your recent stay with us. Your review motivates us and serves as a constant reminder of why we love what we do. we'll continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best regards,Management Team
Dear Sandy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team
We got in a bind when visiting Auburn when we decided to stay an extra night. Hotels right in downtown were booked, but this little place popped up and was only a 5 minute drive. Staff was very friendly, room was very clean and had been updated. Was just what we needed for a one night stay. Admit was a little skeptical about staying in a "motel" but it was just myself and my daughter - all was good!
Leigh
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Leigh,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team
This was a clean and quiet property with friendly service.
Leah
Stayed 1 night in Feb 2024
Response from M on Feb 14, 2024
Dear Leah,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
Dear Bryan,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
10/10 Excellent
John
Jan 29, 2024
Liked: Cleanliness
Unfortunately, the front desk had no change to operate the washer and dryer machines
John
Stayed 1 night in Jan 2024
Response from M on Feb 2, 2024
Dear John,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Just what we needed. Breakfast had limited options and coffee was just ok. But bed was comfortable and room was quiet.
Lesa
Stayed 2 nights in Jan 2024
Response from M on Feb 2, 2024
Dear Lesa,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We have noted your feedback in regard to the breakfast and we will certainly communicate your concerns to our top ownership. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
Quiet, clean. No issues. The bed was too hard for my taste, but that's a personal preference.
Kimberly
Stayed 1 night in Jan 2024
Response from M on Jan 25, 2024
Dear Kimberly,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
Dear Leon,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Okay
Dolores
Jan 3, 2024
Nice place for a night
We got there late the hotel person was very nice. Room was ok. Breakfast was ok.
Dolores
Stayed 1 night in Dec 2023
Response from M on Jan 11, 2024
Dear Dolores,Thank you for taking the time to share your experience with us. We're delighted to hear that our late-night staff and overall service left a positive impression. We appreciate your feedback on the room and breakfast and will use it to enhance our offerings.We hope to welcome you back soon for an even better stay.Sincerely,Management Team
It was convenient to the Interstate. The service was great and they were friendly.
Nancy
Stayed 1 night in Dec 2023
Response from M on Jan 6, 2024
Dear Nancy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
What a great stay everything was perfect till the next day breakfest was anything but that nothing but juice coffee and bread. No eggs bacon or sausage.
Manuel
Stayed 1 night in Dec 2023
Response from M on Dec 22, 2023
Dear Manuel,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
The motel was tidy and clean. The staff was helpful and attended to each request promptly. Great location across from a mall.
Deborah
Stayed 5 nights in Dec 2023
Response from M on Dec 22, 2023
Dear Deborah,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
10/10 Excellent
Lesa
Dec 18, 2023
Lesa
Stayed 1 night in Dec 2023
Response from M on Dec 22, 2023
Dear Lesa,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Kenny,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
6/10 Okay
Carla
Dec 12, 2023
Liked: Staff & service
Carla
Stayed 1 night in Dec 2023
Response from M on Dec 14, 2023
Dear Carla,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
Dear Dot,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Emma,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Lorena
Dec 9, 2023
Lorena
Stayed 1 night in Dec 2023
Response from M on Dec 14, 2023
Dear Lorena,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
4/10 Poor
Ralph
Dec 6, 2023
Ralph
Stayed 2 nights in Nov 2023
Response from M on Dec 27, 2023
Dear Ralph,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Dear Terri,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
The manager, Robbie, was the best thing. She bent over backwards to do anything we asked.
Jim
Stayed 2 nights in Nov 2023
Response from Quality Inn on Nov 20, 2023
Thank you for your feedback. We will pass this info along. We hope to host you in the future.
8/10 Good
Mark
Traveled with family
Nov 19, 2023
Liked: Room comfort
Clean and comfortable but…
The staff was nice, but the person who checked us in said that breakfast was from 6a - 10a, but they were putting everything away at 9:30. The lock on our door to enter the room was broken and the lock into the bathroom was also broken. Room was very clean and comfortable and the staff was very friendly. Pictures on the website did not identify that you enter the room from the outside.
Mark
Stayed 1 night in Nov 2023
Response from Quality Inn on Nov 20, 2023
Thank you for your fee back. We will look into those issues, and we hope to host you in the future.
The Only downside of the stay was the shower could use another shower head didn’t come out much and the water pressure could have been turned up ! But guest service Robbie was wonderful checking us in
Terrie
Stayed 1 night in Nov 2023
Response from Quality Inn on Nov 20, 2023
Thank you for your feedback. We will look in to that. We do hope to host you in the future.
Dear Alesia,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
The accommodations were substandard. The beds were uncomfortable. The free breakfast was barely anything. The pool was filled in. The a/c was loud, and construction workers started working on an adjacent room at 6:50 am on a Saturday.
Gregory
Stayed 1 night in Oct 2023
Response from Quality Inn on Oct 18, 2023
We do Thank you for you feedback, We will look into those issues. We do hope to be able to host you in the future.
6/10 Okay
Emmie
Traveled with family
Oct 8, 2023
Liked: Cleanliness, staff & service
We did have some ants in our room and I made the front desk aware at check out. I don’t Feel like the room was a $199/night value.
Emmie
Stayed 2 nights in Oct 2023
Response from Quality Inn on Oct 9, 2023
We thank you for you feedback, We will look into those concerns. We hope to host you again in the future.
My room was very clean, and the A/C actually made the room cold. Most hotel A/C units barely work, even in really nice hotels. The property seems well kept, no noisy neighbors, and easy to get to where you need to go.
Amanda
Stayed 1 night in Sep 2023
Response from QUALITY INN on Oct 1, 2023
Thank you for your feedback. We look forward to hosting you in the future.