Ratings based on 627 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

トランジットに最適のホテル

Posted Dec 22, 2014
Pros: 送迎がすみやかでフレンドリーなので、トランジットに最適と思いました。
Cons: 寒かったのでエアコンの使い方の案内があると良かったです。
Location: 周辺には、農園直売所、グロサリーがあり、いずれも徒歩5~7分ほどです。 農園直売所で買ったイチゴはとても甘くて美味しかったです。新鮮な野菜が安価で売っており、とても賑わっていました。 イチゴアイスを召し上がっている方が多く見られました。
バスルームも部屋もリネンもとても清潔で、日本のビジネスホテルに比べると広くて開放感があります。 空港からの送迎は電話のアナウンスがわかりにくかったので、オークランド空港のi-siteインフォメーションでお願いして 電話して頂きました。 空港への送迎は一人NZD2ドルかかりますが、料金表記の通りですので問題ありません。 グループのホテルが周辺にいくつかあり、一日中回っているようなので、だいたい送迎は15分~20分も待てば きてくれます。(近くにいれば一度空港に戻るので早く迎えにくることもあるようです) アメニティは石鹸とシャンプーがありました。 今回は往復ともトランジットにキウイホテルグループのホテルを利用しましたが、こちらのホテルのほうが少しグレードが高かったようで部屋も新しくきれいだったのでお勧めです。 Wi-Fiは繋がりますがすぐに切れます。メールチェック程度は問題ありませんが常時接続はできません。 チェックイン時に言えばID、パスコードを頂けて使用料は無料です。
Comment from Hotel Management
Dec 24, 2014 by Dorine, Hotel Management
Dear Valued Guest, Thank you so much for your feedback. Any feedback we receive helps to make us better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice friendly efficient service

Posted Dec 21, 2014
Great to be picked up. Efficient checking in . Quiet
Comment from Hotel Management
Dec 23, 2014 by Dorine, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience
1 out of 5
by A verified traveler

Didnt get chance to stay

Posted Dec 16, 2014
Pros: Nothing Didnt get a chance to stay
Cons: Yes check your bookings properly
I was absolutely discusted to find that you could not find my booking after I had just arrived from a24hr flight from England at 12.05 at night tired aand jetlagged. I then had to wonder round untill 2.00 in the morning to find somewhere to stay. I had an email with conformation from you only to arrive and find no reservtion.
Comment from Hotel Management
Dec 21, 2014 by Dorine, Hotel Management
Dear valued Guest Thank you so much for your feedback. Please note we accommodate all our guest as per the booking arrival date. The reason we were not able to accommodate you because your arrival 1 day earlier then your confirmed reservation and we had no vacant room that night. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful value

Posted Dec 14, 2014
Location: short drive from the airport
I did not arrive until 2 in the morning and they had reserved the first room in the hallway so I did not disturb anybody sleeping. That is how thoughtful they are. Thank you.
Comment from Hotel Management
Dec 22, 2014 by Dorine, Hotel Management
Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our motel! Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Auckland Airport Kiwi Hotel
Comment from Hotel Management
Dec 22, 2014 by Dorine, Hotel Management
Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Hotel Manager
3 out of 5
by A verified traveler

Adequate for sleeping

Posted Dec 7, 2014
Pros: Staff are pleasant and helpful
Cons: Decor needs freshening up, rather tired.
Location: All you need but easier with a car
Adequate for what we needed but I thought I had booked the place next door where we stayed before which was clean and fresh without stale smokey smell.
Comment from Hotel Management
Dec 9, 2014 by Dorine, Hotel Management
Dear Valued Guest, I thank you for taking the time to share the experience during your last stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orange, NSW Australia

Close to airport

Posted Dec 2, 2014
Good customer service, collection from Airport very easy
Comment from Hotel Management
Dec 2, 2014 by Dorine, Hotel Management
Version 2 Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom M wellington

Close to airport

Posted Nov 23, 2014
Close but free shuttle took an hour for a 5 min ride
Comment from Hotel Management
Nov 24, 2014 by Dorine, Hotel Management
Hey Linda Thanks for taking your time and reviewing our hotel. We glad to know that everything worked our well with your accommodation apart from the shuttle service. Please note due to road works and main route to the airport is close so we need to take detour. Kind Regards
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tauranga New Zealand

Close to the airport

Posted Nov 17, 2014
Pros: It was close to the airport and reasonably priced.
Cons: The decor was dated.
Location: Stayed one night only on the way to the airport.
We had an early flight and needed somewhere close to the airport to stay. Kiwi Hotel gave us a comfortable bed for a few hours.
Comment from Hotel Management
Nov 22, 2014 by Dorine, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience
3 out of 5
Recommended
for Everyone
by A verified traveler

トランジット用ホテル

Posted Nov 12, 2014
隣の部屋の音が響き、いびきが聞こえてくるのはいかがかと思う。 でも値段もお安いため、これならトランジットのホテルとしてはいいのかと思う。
Comment from Hotel Management
Nov 23, 2014 by Dorine, Hotel Management
Dear Valued Guest, Thank you so much for your feedback. Any feedback we receive helps to make us better.
3 out of 5
Recommended
for Everyone
by A verified traveler

Handy to Auckland Airport

Posted Nov 1, 2014
A convenient hotel for Auckland Airport. Pickup and drop off excellent.Room all that is required for short stay. Bed comfortable and room clean. Negatives - no plug for hand basin; staff could not arrange one and complimentary tea bags not replenished when room had been serviced. Restaurant meals mediocre with some menu meals not available.
Comment from Hotel Management
Nov 4, 2014 by Dorine, Hotel Management
Dear Valued Guest Thanks for taking your time and reviewing our hotel. Kind Regards Auckland Airport Kiwi Hotel