Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Penrith, Australia

Posted Apr 17, 2015
Good attentive staff, room was very good but would have liked a small shelf in bathroom to put toilet bag on and some hooks to hang clothes
Comment from Hotel Management
Apr 18, 2015 by VEA, Hotel Management
Dear Ray, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Auckland Airport Kiwi Motel
2 out of 5
by A verified travelerfrom Wlg

Budget motel room

Posted Mar 28, 2015
The staff were very friendly and amenable. Our major concern was the cleanliness of the room and bathroom. The bedroom floor looked more like that of a workshop and there were stains in the shower.
Comment from Hotel Management
Apr 4, 2015 by vea, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. I have addressed your concerns with our Housekeeping Manager and will follow up personally to understand what we can do better as a property. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm Regards Auckland Airport Kiwi Motel Warm regards,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NRW

Nettes Motel in airportnaehe

Posted Mar 16, 2015
Es war alles ok. Aber nichts Besonderes. An der Rezeption waren sie sehr freundlich.
Comment from Hotel Management
Mar 29, 2015 by vea, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Auckland Airport Kiwi Motel
4 out of 5
Recommended
for Everyone
by A verified traveler

the night before we flew out

Posted Mar 10, 2015
Pros: The onsite restaurant, reasonably priced and good food
Cons: Rubbish around outside motel
Location: Good location for city, hop on hop off bus and airport
Close to airport and vehicle drop off. On bus route to city and a pleasant area, hardly any air traffic noise
Comment from Hotel Management
Mar 26, 2015 by vea, Hotel Management
Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our motel! We hope you will come back and visit us soon! Warm regards, Auckland Airport Kiwi Motel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
離機場近,方便晚到早離的搭機旅客,櫃檯服務不親切,退房時還要去隔壁的Hotel退房,老闆應該是同一個人
Comment from Hotel Management
Mar 26, 2015 by vea, Hotel Management
Dear Sam, Thank you for taking the time to review our motel! We hope you will come back and visit us soon! Warm regards, Auckland Airport Kiwi Motel
2 out of 5
by A verified travelerfrom new zealand

location good

Posted Feb 15, 2015
Pros: not much
Cons: the cosmetic condition of the rooms, staff could be a little more receptive - they were pleasant enough though
Location: good location to airport
Yes its in a good location for the airport. Staff were ok. Room was clean but had a hole in the bathroom ceiling, paint missing off the wall and pretty much you get what you pay for. We also purchased dinner from the restaurant on site and were not happy as we didn't get what the menu said we would - we did complain and they gave us another meal but 90% of it went in the bin as it was not very nice. Wouldn't recommend at all.
Comment from Hotel Management
Mar 29, 2015 by vea, Hotel Management
Dear Cedi, Thank you for taking the time to review our motel! There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Auckland Airport Kiwi Motel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tauranga

Rooms are spacious and tidy

Posted Feb 9, 2015
Pros: Friendly and accomodating staff
Cons: Rooms are in need of an upgrade but comfortable beds.....
Location: Great location close to airport, supermarket and attractions
Staff were very pleasant and helpful. We were very happy that we could use the shuttle service even though we weren't staying at the motel on the night of our return from our trip. We were also allowed to leave our vehicle there overnight, with the cost of the shuttle a mere $2/person, and no parking fee this was a great service for us. We will definitely stay again.
Comment from Hotel Management
Apr 4, 2015 by vea, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Auckland Airport Kiwi Motel
2 out of 5
by A verified travelerfrom Vancouver, BC

Basic motel

Posted Feb 8, 2015
Pros: Location to airport. Free parking.
Cons: Should offer free WiFi and could be much cleaner. Needs some renovations.
It's fine if you want a place to stay briefly before flying somewhere and it's cheaper than most in the area but I was really disappointed by the overall standard of the place. For $95 I would expect it to be in better condition and cleaner and have free WiFi.
Comment from Hotel Management
Apr 4, 2015 by Vea, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our motel! We hope you will come back and visit us soon! Warm regards, Auckland Airport Kiwi Motel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom DK

Posted Feb 8, 2015
Fint med tilbudt shuttle-tjeneste - hurtig adgang til Airport
Comment from Hotel Management
Apr 4, 2015 by Vea, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our motel! We hope you will come back and visit us soon! Warm regards, Auckland Airport Kiwi Motel
3 out of 5
Recommended
for Personal Event
by Brendafrom Canada

Value Hotel

Posted Jan 27, 2015 on Hotels.com
Spent my last night in New Zealand at this hotel as it was close to the airport and it was value priced. I expected a free shuttle and unlimited wifi but it turned out there were 200MB of data on wifi and after that there were options to purchase more. The shuttle turned out to be $2. It wasn't a lot of money so I was ok with that. It was a bit confusing to use the bus service into Auckland as there was road construction causing route changes. The restaurant was fair. I wouldn't pay the extra $8 for a full breakfast again. On the positive side there was a great farm market just down the street that sold great soft serve ice-cream with fresh strawberries. The also had nice looking fresh veggies.
Comment from Hotel Management
Apr 4, 2015 by Dorin, Hotel Management
Dear Brenda, Thank you for taking the time to review our motel! We hope you will come back and visit us soon! Warm regards, Auckland Airport Kiwi Motel