Ratings based on 618 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great location and very comfortable hotel

Posted Jul 26, 2014
Pros: Location, facilities, brightness with large windows, a balcony
Cons: Add salt and pepper to the cupboard.
Location: Close to Auckland University, shops, ferries, bus station, Sky City
I came to New Zealand to visit my son. The hotel accommodations were wonderful! Beautiful apartment, more than adequate. Lovely bedrooms, bright, well equipped for cooking. Location was fantastic - near the wharf, Sky City, shops, cinema. I loved it!
2 out of 5
by A verified traveler from Singapore

Close to transport station

Posted Jul 25, 2014
Pros: The hotel is near to transport station.
Cons: Hotel guests should not made to clean their room.
Location: Near to pier and easy to take ferry to various islands.
We stay 11 nights only entitle one time housekeeping. We were told to dispose rubbish by ourselves, if the carpet were dirty, we can borrow vacuum cleaner from them and have to clean it before return. If we need additional housekeeping we have to pay. Without housekeeping the bath room have odour, the blinds are full of dust. We had to make our bed everyday and the mattress is two single bed joint together, which made it very uncomfortable. We came for holiday but expected to do household chores.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 19, 2014
Pros: Hotel is close to everything, a short 5-10 minis walk to transport, restaurants, sports venue, car park, ferry, shopping, bus, train, supermarket, etc
Cons: Hotel reception walks and walls to all levels. At least painted in pastel colour.
Location: Close to all that a transient or tourist might need. An able person can walk as the area has a bit of gradient footpaths.
Pleasing experience over all. Had fun although Auckland is wet and windy in July.
3 out of 5
by A verified traveler

Nice hotel close to city centre

Posted Jul 6, 2014
When we arrived we were surprised that it was rated as 4 1/2 star apartments. We felt it was more 3 star accommodation. The 2 bedroom apartment was comfortable but small, and unfortunately was only cleaned once. Also you have to pay for the internet, which we thought would be free. Overall it was comfortable and also it was close to city centre.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay, nice & central to everything

Posted Jul 6, 2014
Great value for money. Friendly and helpful staff added to the experience.
5 out of 5
Recommended
for Everyone
by Jim from Wellington

Great location

Posted Jul 2, 2014
Great location. Helpful staff. Roomy with decent balcony. Loved the bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jun 13, 2014
So quiet, very central, helpful staff, and room was perfect
5 out of 5
Recommended
for Everyone
by Anna from New Zealand

Great location, nice big apartment, good value

Posted Jun 10, 2014
Mostly excellent - lovely big room with all amenities, great location within easy walk to everything (Britomart, Viaduct, Vector Arena etc etc) and mostly friendly staff. One niggle was when we arrived we asked for the king bed to be separated into two singles, but on request told us they would charge us $20 and seemed to be a real hassle. Small things like this are where service providers should 'go the extra distance' to provide excellent service - such a simple thing. We will definitely stay here again, the apartments are excellent, but hope the service matches next time.
5 out of 5
Recommended
for Everyone
by Michael from Preston, England

Honeymoon delight

Posted Jun 8, 2014
It was the perfect first stop for our honeymoon. Top floor dock views took our breathe away. The staff were welcoming and eager to help with any queries we had. We would definitely visit again.
1 out of 5
by A verified traveler

1 star

Posted Jun 7, 2014
Curtains, furniture and carpet all need cleaning. Bed uncomfortable, noisey.