Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Accessible location with ampke parking space

Posted Jul 29, 2014
Great stay for us, we are 6 party family, 2 rooms are required for this but each of them is very spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton

Excellent Hotel, central to what we required

Posted Jul 15, 2014
Pros: It was warm, friendly and inviting.
Cons: The only thing was having to fill the kettle from the bath tap, but very minor and didn't effect our stay.
Location: Viaduct and transport centre close by. Metro centre was few minutes walk where there was a whole lot of things to do with the family.
The hotel staff were very warm and welcoming. The room was very nice and very comfortable and the restaurant served excellent dinner and service.
2 out of 5
by A verified traveler

Unprofessional staff , poor service

Posted Jul 14, 2014
Staff were very unprofessional ! Arrived late at night, no help was offered with our bags, nor was direction given to what room we were in. We were left to find our room ourselves ! We then were accused of setting off smoke alarms, and had a staff member speak very rudely to us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the city

Posted Jun 30, 2014
Walking distance to every part of the inner city. Great opportunity to look at the shops, grab a bite or wander along the viaduct.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Sky tower

Posted Jun 28, 2014
Pros: Close to the City
Cons: Free Wifi
very good hotel. good for business travelers and family too
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jun 8, 2014
Excellent place to stay. Very enjoyable. Delicous tea at restaurant. Helpful and friendly staff
4 out of 5
Recommended
for Everyone
by Steve

Central business or travel hotel

Posted Jun 1, 2014
In the centre of Auckland City, near Skytower and Queens Street. Clean room, convenient location, typical business style bar and lounge. Only minor negative is credit card charges on everything seems money pinching since their extras are expensive without.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in convenient location

Posted May 26, 2014
Hotel was great but the room was hot and despite turning down the air con it did not cool off. Apart from that little inconvenience it was a great location, helpful and friendly staff and clean comfortable facilities. I'd recommend the Crowne Plaza to friends visiting Auckland.
5 out of 5
Recommended
for Everyone
by Margaret from Tauranga

Great location close to the function we attended.

Posted May 24, 2014
Pros: Location
Cons: Water pressure in the shower
Staff were extremely helpful and friendly. I couldn't fault the room, the beds were comfortable and you can have a choice of pillow if the regular ones on the bed weren't suitable. Our booking included breakfast and I give the Crowne Plaza Auckland ten out of ten for the quality and service.
5 out of 5
Recommended
for Couples
by A verified traveler

nice hotel

Posted May 12, 2014
awsum breakfast had everything you could think of and then some