Ratings based on 1,268 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel

Posted Feb 26, 2015
Pros: Room had plenty of space.
Cons: Nothing really, in terms of value for the cost.
Location: That's the worst part, as there is only one restaurant/pub with close walking distance. There did not seem to much of anything close.
Quiet room, clean, friendly staff, free shuttle service to the airport. Did not try the restaurant. I'd stay there again on a traveling stop over.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Baden

Gutes Airport Hotel

Posted Feb 26, 2015
Pros: Lage zum Flughafen
Wir konnten vor dem offiziellen Zeitpunkt einchecken, angenehmer und kostenloser Shuttleservice zum Flughafen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

Nice hotel close to the airport

Posted Feb 24, 2015
Enjoyed our stay - staff were nice and facilities were good
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to airport + 24 reception

Posted Feb 23, 2015
Rooms were great, shower fantastic... but the beds were much too soft. Don't expect a sense of humour from the staff! Restaurant food was great, but the room lacked any personality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
very clean & safe hotel, located near the AKL airport. we were there just to sleep in between all our activities, but it is safe, clean, and comfortable! would stay there again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Franciso, CA US

Good hotel for proximity to airport

Posted Feb 11, 2015
Nice helpful staff. Good hotel but not much in the area, except airport.
3 out of 5
by A verified traveler

Posted Feb 10, 2015
Pros: Pleasant facility.
Cons: Sky TV in each room.
Location: Quite isolated and have to travel to get to shops, food etc.
Hotel was ok. But there was no sky TV channels to watch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

overnight stay prior to early flight,

Posted Feb 8, 2015
Pros: large rooms and everything thoughtfully provided
Cons: bar and resteraunt a little sparse on ambience
Location: airport
immediately picked up from airport and delivered to hotel only 5 mins away, Helpful staff and room great with everything provided including bath. Restaurant a little spartan so popped next door to another hotel and had fantastic food. Wake up call om time and left for airport with no fuss.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Savannah, GA

Excellent hotel.

Posted Feb 5, 2015
Enjoyed our stay. Particularly impressed with the helpfulness of the staff with regards to questions and requests.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Apia

AWESOME

Posted Feb 4, 2015
Pros: Everything
Cons: Re add the nachos meal
Location: Great..closer to the Airport shopping centre, golf and others
I am a frequent guest at Heartland right from the time when use to be Ventura then Bella Vista and now Heartland. Everything is awesome and its very cozy, friendly staff, shuttle services 24/7 for free and free local calls. These free items really adds value to the hotel. The food is brilliant breakfast and dinner but they don't have my favourites nachos and cheese anymore. The linen and rooms are always clean and even my whole family my wife and two daughters always want to stay at heartland. Rooms are roomy and beds are bigger than other 5 star hotels. Handy washing services for guests. Pool and spa awesome during summer. The free water machine. Closer to the airport. I always stayed there.