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TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Renovations and Closures
The following facilities will be closed from 15 December 2011 to 29 February 2012:One of the swimming pools
This information supersedes all other information in this property's description that relates to these amenities.
Awards and Affiliations
A Green / Sustainable Property - Second Party Certified
This property participates in EarthCheck Bronze Benchmarked, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Heritage Auckland offers 273 guestrooms. The main wing of the hotel was once a department store and retains its original Art Deco design, wood floors, and high ceilings. The tower wing, built in 1999, is contemporary in style. Heritage Auckland has a comprehensive conference centre, including a Heritage Grand Tearoom of 460 square metres, and two business centres. It also has two restaurants, two fitness centres, an outdoor rooftop swimming pool, and an indoor lap pool. An outdoor tennis court rounds out the sporting facilities. There is also secure parking. Free 30-minute wireless Internet access is offered at the newly refurbished lobby bar.
Valet parking:
Secure, covered parking beneath the hotel (surcharge).
Business centre: Heritage Auckland has two business centres in each wing of the hotel providing computer terminals with high-speed Internet access. Complimentary wireless Internet access is available in the lobby area. There is also a comprehensive range of meeting rooms, including a Heritage Grand Tearoom of 460 square metres. A range of conference equipment available. Secretarial and business services may be arranged through reception.
Internet access: Heritage Auckland has complimentary wireless Internet access in its lobby aresa. Broadband access in the business centres costs NZ$10 (AU$8) for 30 minutes. Fee(s) subject to change without notice.
Conference/function room(s): The Grand Tearoom at Heritage Auckland is 460 square metres. It has Art Deco décor and sweeping harbour views. The 128-square-metre Calder Mackay Room, which also has natural light, can host 100 for cocktails, 60 in theatre style or 16 in classroom style, and can be divided into smaller units. The 82-square-metre Peter Healey Room, which can be divided in two, seats 36 in classroom style or 50 for banquets. The Robert Laidlaw Room is 300 square metres, accommodating up to 250 for cocktails or 300 in theatre style, and can be divided into two equal parts. There are two other small meeting rooms. A complete range of audiovisual services and equipment is available in house through an outside technology provider.
Rooms
Heritage Auckland allows guests to select from two distinctive accommodation wings. The Hotel reflects the traditional style of the building's famous past as an iconic department store, while The Tower is a contemporary design, built to meet the exacting demands of the modern traveller. All guestrooms are spacious and well appointed with armchairs, work-desks with lamps, and high-speed wireless Internet access, which costs NZ$29.90 for 24 hours. Flat panel Satellite TVs have premium channels such as Sky Movies, Sky News, and Sky Sports. Kitchenettes have stove tops, ovens, tea/coffee kettles, and refrigerators with minibars. Guestrooms in the tower wing also have washing machines and dryers. Other amenities include irons and ironing boards, complimentary in-room safes, hair dryers, and bathrobes and slippers.
Room Amenities
Dining
Hector's Restaurant - Hectors Restaurant Enjoy award-winning chefs in an inspiring atrium setting at Hectors Restaurant Auckland. Up to 120 diners can sample selections from a celebrated Pacific-rim menu under the canopy of native palms and shade sail clothes, which evoke Auckland's maritime tradition. Open daily from 6.30 AM - 10.30 PM.
Lobby Bar Relax - Unwind with your own window to the world outside. The stylishly refurbished Lobby Bar is open day and night, and offers the perfect place to meet, greet and savour a range of delicious cafe style food or a finely made drink in the evening. A new tapas menu is also available to tempt your tastebuds. Most of our products are sourced locally. Our Healthy Menu in the Lobby Bar and vegan menu options in Hectors Restaurant are steps towards our commitment to customers for providing a healthy and fresh meal.
Renovations and Closures
The following facilities will be closed from 15 December 2011 to 29 February 2012:One of the swimming pools
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
Heritage Auckland features a rooftop heated swimming pool and adjacent fitness centre with sweeping views of the city and harbour. There is a further indoor, heated lap pool with adjacent fitness centre. Guests may use either facility. There are also saunas and spa tubs. The hotel also has a floodlit, outdoor tennis court, with complimentary equipment, and a giant outdoor chess set.
Auckland is known as the City of Sails and there are ample opportunities for sailing around its harbour and islands. Main Harbour (approx. 10 km away) offers a boat launch, motorboat rental and windsurfing, while Mission Bay (approx. 7 km) has jet skiing and water skiing. The Harbour Bridge (2.5 km) has a famous bungee-jump, while Sky Tower in central Auckland (less than 500 metres) has a daring adrenaline activity known as Sky Jump. The large public park, Auckland Domain (2.5 km), is ideal for walking and jogging. Aerobics classes are available at the University of Auckland; Pilates and yoga in Victoria Street, both a short walk from Heritage Auckland. The Parnell Tennis Centre (approx. 5 km) has squash and tennis.
Across the Harbour Bridge on the North Shore, Takapuna offers ten-pin bowling and windsurfing on Lake Pupuke (10 km). Coastal walks run for 25 km and can be joined at Takapuna Beach. The suburb of Bayswater offers kite-surfing and paragliding (14 km). Visitors can use the Takapuna Public Golf Course (7 km) or the Waitemata Golf Course in Devonport (10 km) by arrangement.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
The Beauty Center offers a range of facials, massages and treatments to relax and refresh. Located on the lobby floor of the Heritage Auckland, the beauty treatments are specifically catered for busy people. While quick and efficient, they are also relaxing and pampering so you leave feeling your best.
You may be required to sign in to verify your stay.
Showing 1 - 6 results (of 6)
“Loved the Heritage”
Stayed here with my family of four in October, 2011 and we just loved this place. We chose the hotel because we had heard the New Zealand rugby team had stayed there a few weeks earlier and we got a decent rate. The hotel doesn't look super fancy from the outside and the lobby is nice but not that impressive. Our room, however (and we chose the cheapest room available) was fabulous. Huge ceilings and our two double beds were separated by a sliding wall. Everything was super clean and comfortable and having the kitchen in the room was a big plus as we had two small children. The location was perfect, just around the corner from the Sky Tower and very much in the center of Auckland. HIghly recommend staying here!
“Great Hotel!”
The hotel is beautiful and located close to the harbor and the sky tower. We arrived early and they were very helpful and accommodating. We ended up staying at the hotel on the return part of the trip because it was so nice. There is valet parking only for $35 nzd, but parking is always an issue downtown, so felt this was fair. Great experience and would recommend it to Auckland bound travelers.
“Gem”
Great hotel, fantastic rooms, high ceilings, wonderful amenities like pool, excellent location. We were sorry we couldn't stay longer.
“Splendid Stay!”
Great price. Clean and comfortable. Great location. Even has a small kitchenette and washer/dryer!
“Great hotel, conventiently located, but change the towels!”
This hotel is great, I was in room 518, looking over Hobson street. Initially I was told there were 2 check in areas, depending on which wing you stay in, but I must have chosen the right one by accident because it was the one I needed. The room was large, 2 bed separated by a sliding screen - but I would've preferred a couch to sit on instead. Big bathroom, good water pressure, small kitchenette which I didn't use, was a very nice room. My only complaint is the towels in the bathroom. They were small and thin, and were an obvious detraction from the rest of this otherwise excellent establishment. Staff were fantastic, amenities were great, just those darn towels!
“Good central location”
Easy to get to the pier and shoopping. Good dining within walkable distance.
“Excellent hotel”
Great location
TripAdvisor Traveler Rating:
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The preferred airport for Heritage Auckland is Auckland (AKL-Auckland Intl.) - 17.8 km / 11 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
