Room type

Standard Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)

Superior Double Room, 2 Double Beds

Max Occupancy: 2 guests (up to 1 child)

Standard Twin Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly Auckland hotel in Auckland CBD, walk to Queen Street Shopping District

Location

This family-friendly Auckland hotel is located in the entertainment district, within a 5-minute walk of Westfield Downtown Shopping Centre and Queen Street Shopping District. Sky Tower and University of Auckland are also within 15 minutes.

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and 24-hour room service are onsite.

Room Amenities

All 189 rooms offer wired Internet, 24-hour room service, and LCD TVs with satellite channels. Other amenities available to guests include coffee makers, free newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and high-speed wireless Internet access is available for a surcharge. This family-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Mercure Auckland is a smoke-free property.

  • 24-hour front desk
  • Babysitting or childcare
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Free newspapers in lobby
  • Computer station
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Luggage storage
  • Multilingual staff
  • Number of floors - 13
  • One meeting room
  • Porter/bellhop
  • Restaurant
  • Safe-deposit box at front desk
  • Smoke-free property
  • Total number of rooms - 189
  • Valet parking (surcharge)
  • Wedding services
  • WiFi (surcharge)
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Family Friendly Amenities

  • Babysitting or childcare
  • Cribs/infant beds (complimentary)
  • Rollaway/extra beds available

Internet

Available in all rooms: Wired internet access (29.90 NZD per 24 hours surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning
  • Coffee/tea maker
  • Free newspaper
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • LCD TV
  • Pay movies
  • Phone
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Shower/tub combination
  • Wired high-speed Internet access (surcharge)
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Where to Eat

Buffet breakfasts are available for a surcharge.

Mercure Auckland has a restaurant on site.

24-hour room service is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 32.00 per person (approximately)
  • Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
  • Valet parking fee: NZD 40.00 per night
  • Deposit: NZD 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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