Ratings based on 133 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Tokyo
Nice HotelPosted Jan 22, 2015
The hotel was nice. We ate breakfast at the restaurant and it was mediocre. A little disappointed in the Wi-fi charges, it would have been nice to have more free access to get maps find restaurants etc. but we managed without it.
by A verified traveler
NovtelPosted Jan 10, 2015
Cons: As above
Location: Locatin good
Lift broken .. Been at a work meeting , got woken up next morning 2 clean room . Card 4 room didn't work twice . Receptionist off hand . Average hotel 4 price . Went 2 stay at the Stamford plaza .. Cheaper & way better
for Familiesby A verified travelerfrom ニュージ―ランド
便利なホテルPosted Jan 6, 2015
Pros: 子どもがフリー。 親切なスタッフ。
Location: シルビアパーク。 ワンツリーヒル。
by A verified travelerfrom Sydney
Not up to standardsPosted Nov 30, 2014
Pros: Pillows. Staff.
Cons: Improve breakfast to what is in every other competitor hotel. Fix lifts. Replace beds with decent quality. Put in a boom gate to keep non guests out.
Location: There is nothing worthwhile close. You need a car and then head somewhere else unless you like horse racing.
I love my buffet breakfast and it just didnt stack up. I prefer to pay for a nicer coffee but it was weak and tasteless. Hardly any heathy options like fruit. Most items hardly warm. Staff were good but I don't eat staff. Onto the rest. Car parking is limited as the area is a corporate park. No pool even though I had that in the search criteria. Beds are slatted and saggy. Pillows good (they even have a pillow menu!). Lifts were faulty at times. Overall I won't go back.
for Everyoneby A verified travelerfrom akl
Great locationPosted Nov 7, 2014
Great location, easy access getting on motorways, close to CBD. Staff was very polite and friendly, room was very clean and comfy. Will definitely return for future stay..
for Everyoneby A verified travelerfrom NI, New Zealand
Hotel close to Greenlane train stationPosted Oct 29, 2014
Pros: Close to public transport and ASB Showgrounds. Confortable, clean, spacious room. Refrigerator.
Cons: TV reception - picture fuzziness, direct access to all of Freeview Soundproofing between room and hallway, or ask guests to be considerate in hallway
Efficient check-in, check-out. Didn't need to interact much with staff during my stay - only at check-in, check-out and picking up my luggage, but what little there was, was pleasing. The Novotel shares the building with the Ibis hotel - they have a common reception area. No traffic noise, but if you are unfortunate enough, as I was, to have inconsiderate guests in neighbouring rooms, you will be disturbed at night or early morning by loud voices and doors banging. Room was very clean; there was housekeeping every day. There is a gym with treadmills, exercise bikes, weight bench. With all the walking, I didn't need to use it. There is also a guest laundry with a couple of machines and driers which I also didn't use. Bed was very comfortable. The room was very warm, and I preferred to have climate control set at 18 C. 3-5 minute walk to Greenlane train station. 25-30 minute walk to ASB Showgrounds. Countdown supermarket and McDonalds is within a 10 minute walk. There is also a KFC outlet within walking distance (less than 15 minutes). Bus stop is opposite Countdown - the stop across the road from Countdown has buses going into town (Britomart).
Recommendedby A verified traveler
Posted Oct 23, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Melbourne
Good location, nice roomsPosted Oct 22, 2014
We stayed with two small children and found the staff very accommodating. Has guest laundry as well which was handy.
for Couplesby Julietfrom Orewa
excellent and valuePosted Oct 15, 2014 on Hotels.com
My husband was to be in the hospital next door by 6.30pm so we enjoyed the room, service, and food and he came back at 8.30am so we could wait till the worst traffic before heading north to home.
for Everyoneby A verified travelerfrom Tauranga
Great locationPosted Oct 2, 2014
Pros: Walking distance to hospital and easy motorway access
Cons: The TV is very hard to use
My wife was in the hospital next door ,the staff went out of their way to accommodate our needs.