Ratings based on 949 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

ゆったり滞在するには最高です。

Posted May 4, 2015
ホテルでの滞在を楽しまれる方には とても良いホテルだと思います。 繁華街まで少し遠いのが(徒歩10分位) 難点かな…
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Great location in Auckland

Posted May 3, 2015
Wonderful service with very helpful staff. Nothing was too much trouble. The location by the water and close to some great restaurants is perfect
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Advertisements misleading

Posted Apr 30, 2015
Found the online pictures misleading expected bay views. Room overlooked office buildings. Unexpected additional high Parking fee unacceptable. That service should be part of fee or clearly stated it will be additional
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Waihola NZ

Good location

Posted Apr 23, 2015
Pros: Location,comfort, staff & spa
Cons: In house restaurants a bit lacking. We dined out both nights. Enjoyed the cafe?
Location: As stated above
Lovely stay even though Jetstar caused us to miss our first night. Very comfortable & located close to the Viaduct for nice dining.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Quite luxury near waterfront

Posted Apr 20, 2015
Our stay at Sofitel was exceptional from the time we had our car valet $40 is a deal considering it allows for in/out previllages. It is in the CBD and is in walking distance from really great restaurants and shopping (Queens St.) Internet for the first 500mb is included which gives you enough to check email and update social media. The room was comfy with my favorite feature the nespresso! The mini bar is well stocked. A love the subtle branding they have on their towels. I would highly recommend staying at this hotel if you are looking for a quiet place to stay with a mature demographics.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Luxurious hotel with lovely facilities

Posted Apr 15, 2015
Our stay at the Sofitel in Auckland was comfortable and luxurious. The room was cleaned each morning by friendly cleaning staff, who returned later in the day to tidy, turn on lights and place your slippers in front of the bed. The Sofitel was well located. It was quiet, but close enough to take a stroll to the viaduct along the waterfront. We enjoyed our 6 day stay, thank you!
5 out of 5
Recommended
for Couples
by A verified travelerfrom NZ

Action packed

Posted Apr 13, 2015
Pros: Great showers and fantastic lobby area.
Cons: TV quality was lacking, image resolution was poor and reception felt hazy.
Location: It's central as central gets. If you can't find something to do near by you've got other problems.
Our stay was very nice, great customer service and the general place was tidy and in good condition. Room was modern and comfortable. Despite there being a fire at 1am and standing out in the cold for a good while, the staff were informative and the experience was entertaining at best. Definitely memorable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Posted Apr 5, 2015
A fantastic hotel within a great area of Auckland - easy walking distance to a large number of bars and restaurants. The facilities at the hotel are of a high quality and the rooms finished to a very high standard.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii, U.S.

Lovely setting, excellent service

Posted Apr 3, 2015
Staff functions smoothly & unobtrusively. Decor is modern elegant. I especially loved the bathroom with great soaker tub, although a little more counter space would have been nice. Setting is right on the harbor, an oasis in the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TAHITI

SOFITEL AUCKLAND 10/10

Posted Mar 25, 2015
Pros: QUALITE - SERVICE-PROPRETE
Cons: Des lits encore plus larges .
Location: Le quai , les restaurants pour tous les gouts , la beauté des lieu en plein centre ville .
Depuis que cet hôtel est un SOFITEL nous sommes de fidèles clients de cet établissement . Bien placé , du personnel de qualité , un confort absolu , une propreté parfaite et un restaurant et SPA de qualité , qu'ajouter de plus . Nous conseillons vivement cet hôtel à toutes personnes qui aiment le service , la qualité . Le client est ROI .