Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to all amenities

Posted Sep 14, 2014
Pros: Lunch or dinner buffet
Staff are very friendly and accomodating and room is excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Escape to the City for Birthday celebration

Posted Sep 13, 2014
Pros: Everyone including staff are pleasant and relaxed
Cons: Desk staff member was quietly spoken and was difficult to understand due to accent. Bathroom could be refreshed.
Location: Viaduct restaurants, Cinema's harbor walk, Cafe's
We booked to stay at the Stamford to Celebrate a birthday and had planned to dine in the Japanese restaurant on the 5th September however it was booked out. We did dine at the Thai restaurant Grasshopper which was a pleasant experience. After a walk downtown we returned and had a coffee in the Lobby. In the morning we enjoyed a leisurely breakfast at 8.30 and checked out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Fantastic

Posted Sep 7, 2014
Pros: The facilities such as pool, gym and sauna. The professionalism of the staff. Everything was clean and tidy.
Cons: Hotels have hair dryers but maybe straightening irons is another option now that most people use them then we don't have to travel with our own.
Location: Location was great, close to the train station, the viaduct, and all the shops on Queen street.
We just wanted a weekend away. The facilities in the hotel were great! We used the gym, sauna and pool everyday. The staff were helpful and friendly, the hotel was clean throughout. I would highly recommend the Stamford and will defiantly be back! Well done guys, thank you and keep up the great service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service!

Posted Sep 5, 2014
The service I received during my short stay was exceptional from the concierge and front office staff. Breakfast was a bit disorganised and A la carte service was a bit long to arrive but overall an excellent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Great location, great hotel.

Posted Aug 26, 2014
Pros: Staff and location
It was a great hotel in an excellent location with very good staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Caringbah

Business Trip

Posted Aug 21, 2014
The walls are very thin, if you like to listen to your neighbors conversation. The furnishings are tired. Great location, the staff are friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, facilities and service

Posted Aug 20, 2014
Pros: Comfortable, clean, well appointed rooms, proximity to town and transportation.
Cons: Free WiFi!!!!! DVD player or more reasonable video rates - and subtitle capability on videos.
Location: Handy for Britomart train station, ferries and bus services around the city.
We had a very pleasant stay at Stamford Plaza, Auckland. The room was spacious, tastefully decorated and very clean. The reception and lobby area were also spacious and pleasing. The hotel's proximity to the CBD, ferries and train services was very convenient for our needs. It's a pity that a luxurious hotel still sees fit to charge for room WiFi: we stayed in a range of other motels/hotels during our NZ holiday - all provided WiFi access - only the Stamford charged. They are out of touch with customer needs. The charges for video services is also extortionate. Just give us a DVD player!
4 out of 5
Recommended
for Everyone
by A verified traveler from Whangaparaoa, NZ

Great pool and health spa!

Posted Aug 17, 2014
Staff were polite, friendly and helpful. Pool, jacuzzi and gym facilities were brilliant. We had high tea in the Knights Restaurant which was top quality. Our room was clean and comfortable, but less spacious and luxurious than other five star hotels I have stayed in. And it wasn't a big deal, but the pillows were too soft. Overall though, we really enjoyed our stay.
3 out of 5
by A verified traveler from AKL, NZ

Needs a refurb

Posted Aug 11, 2014
Nice staff Has been a nice hotel but emphasis on the HAS been. Terrible lighting in the room and fridge door and closet cupboards were in need of repair and didn't open and close properly. Shower was dissapointing and old fashioned. It's a 4.5 star hotel - I would have received better value going to a nice motel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Loverly Hotel,

Posted Aug 8, 2014
Pros: Everything, not One Problem.
Great Hotel, very convenient Location, good comfortable feel and warm staff. Amenities and Services are very good, Food Service Great servcie.