Ratings based on 1,366 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome room, central Auckland

Posted May 18, 2015
Pros: We had a wonderful experience here. The staff was amazing as was the room. Great location
Cons: nothing
We had a wonderful experience here. The staff was amazing as was the room. Great location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to Vector Arena

Posted May 18, 2015
Pros: location to Vector, and having balcony outside
Cons: Please change the body/wash/conditioner container. It doesn't work
The location to the Arena was excellent. Coming from carpark was a bit confusing, but we got it sorted. The second bedroom was a bit small. No room for suitcase had to leave it in the lounge. Not much room between wall and bed. Was good for what we wanted, only 1 night. Kitchen facilities were great if we needed it. Didn't like body wash/shampoo in shower. One product does not do both. Take your own shampoo and conditioner if you want to wash your hair. All in all, pretty happy with night's accommodation.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wellington, New Zealand

Nice hotel close to Vector Arena

Posted May 17, 2015
Pros: Close to Vector Arena
Cons: I think apartment units should be serviced every day - even if it is just emptying the rubbish bins.
Location: Close to Vector Arena and Britomart.
As our room is an apartment unit, it was not being serviced every day.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Great location

Posted May 12, 2015
Pros: Great location and clean and comfortable
Cons: Mattress was a bit old and bed a bit small. No double glazing meant it was noisy at night
Location: Vector arena and Civic very close. Queens Street (shopping, malls, cinema and eateries) and Sky Tower within walking distance and buses elsewhere.
Really well placed for seeing Auckland and going to concerts. Friendly staff and nice room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Good hotel that was in a good location.

Posted May 3, 2015
Shower didn't seem clean but apart from this the room was great. Very spacious with good lighting and comfortable beds. Parking was limited and quite busy due to a concert.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, NZ

Great hotel close to vector arena

Posted Apr 29, 2015
Had a plesent stay here while going to a recent concert. When arriving we found it difficult locating the loading zone parking driveway to check in because of the road works and had a few issues with the in room wifi but other than that fine! Great walking distance to vector arena and friendly staff.
3 out of 5
by A verified travelerfrom Cork, Ireland

No Free WIFI in this day and age!!!

Posted Apr 20, 2015
Pros: Location
Cons: Breakfast - both price and quality Wifi - should be free Parking - expensive
The location of the hotel was handy to Auckland. Pillows were overstuffed which I hate - 4 on the bed and not one of them a slim one.... Room layout was very weird in 2 bedroom suite. Very nice to have laundry facilities and wash powder etc. provided. Breakfast was overpriced and very limited. My major gripe was the high cost of WIFI which I think should be free in all hotels in this day and age. There were notices and advertisements for the Wifi and we were given a password which made us think it was free but it was not.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Apartment

Posted Apr 13, 2015
Pros: See Above
Cons: At the price - nothing
We enjoyed staying in this hotel. It is very conveniently located. The inner ring bus stops in front, and it is a short walk to the Pier and Queen Street. The apartment is quite large. The bed is comfortable. Wi-Fi works well. We had a couple of maintenance issues, which we could not get fixed, but they really did not affect our stay. Be aware these are apartments, and they only service them every three days. Breakfast is quite good, although it is not included in the price.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Melbourne

Lovely apartments in a great part of Auckland.

Posted Apr 6, 2015
Pros: Friendly helpful staff, great apartment and excellent location.
Cons: Nothing
Location: Great authentic Mexican restaurant on next corner and Vietnamese restaurant next door. All good. All the lane ways off Queen St are excellent for food
Stayed for a week in a great one bedroom apartment. Surrounded by restaurants, walking distance to Queens Street and all the lane way pubs and eateries. Fantastic location and apartment clean, comfortable and very spacious. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

amazing location

Posted Apr 1, 2015
The location is amazing with most of the good places within walking distances. The rooms itself are very clean and comfortable. Definitely one the most value for money places in the city.