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Reviews of Watermark Studio Apartments

3.5 out of 5
Watermark Studio Apartments
17 Tawa Street, Little Oneroa, Waiheke Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 85 reviews" "
Rating 8 - Good. 25 out of 85 reviews" "
Rating 6 - Okay. 5 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome View
Stayed 2 nights in Mar 2024

10/10 Excellent

Carole

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful view. Lovely room. Quiet, comfortable. A steep walk from town, but that is Waiheke - lots of hills. And hence the beautiful view!
Stayed 2 nights in Feb 2024

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice tidy quiet place close to shopping
Stayed 3 nights in Jan 2024

10/10 Excellent

Ailsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful retrea
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Tony

Liked: Cleanliness, room comfort
Room was spacious and very comfortable. Close to main town which was handy. Probably a little over priced for what we got though.
Stayed 2 nights in Feb 2023

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
Lovely clean comfortable apartment with easy parking and spectacular views. Highly recommend.
Stayed 2 nights in Oct 2022

10/10 Excellent

Debi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect - good size room, lovely decor and amenities. Thank you for the welcome bottle of wine! It was only a few minutes walk into town (steep uphill on the walk back just lets you work off all the nice food we ate!). Perfect for a couple. Parking was a little tricky (steep) - but as we walked or E-biked everywhere, it didn't matter! We loved our stay!!
Stayed 5 nights in May 2022
Response from Keith on May 17, 2022
Debi Thank you for your review and we look forward to hosting you in the future, the next time you stay on the Island.

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a friendly welcome, and the room was clean and with those extra special touches that added a little luxury. The view was beautiful!
Stayed 1 night in Jan 2022
Response from Keith on Feb 3, 2022
Sophie many thanks and we hope to see you again for another break in these crazy times. Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at Watermark. The apartment was modern and clean, with complimentary lovely bites and wine on arrival! The property was warm and quiet, and not too long a walk into Oneroa's restaurants and shops. Highly recommended!
Stayed 2 nights in Jun 2021
Response from Keith on Jun 27, 2021
Thank you for your review, we are continuing to improve the apartments, just waiting on our new chairs and rugs to arrive. We look forward to hosting you again in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the outlook and waking up lying in bed watching the sunrise
Stayed 1 night in Jun 2021
Response from Keith on Jun 27, 2021
Watermark Apartments are the ideal place to relax and enjoy the views, hope to see you again soon

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and fresh surroundings close to Oneroa, Nice personal touches in the decor. Only very small point was they forgot to put some milk in the fridge which was listed as supplied.
Stayed 1 night in Mar 2021
Response from jo on Mar 21, 2021
Thank you so much for taking the time to review Watermark. I am delightd that you enjoyed your stay. Huge apologies for not havingthe milk in the fridge!!!!

6/10 Okay

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from jo on Feb 6, 2021
I am sorry that, from the scoring, it would appear you did not enjoy your stay at Watermark. we take our guests comments seriously and try and make improvement where needed. unfortunately as there were no comments we do no know what you felt was disappoointing socannot take any action.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stat, with great views and even had a bottle of bubbles left for us ❤️ Which was a lovely surprise 😋
Stayed 1 night in Jan 2021
Response from jo on Feb 6, 2021
so glad you enjoyed your stay. hope to see you again sometime.

10/10 Excellent

Olly

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from jo on Jul 19, 2020
Thanks for the great review. I hope to see you here again sometime. Jo

10/10 Excellent

Sonia, Waiheke

Traveled with partner
Liked: Cleanliness, amenities
Personal touch and quick response with a very last minute booking, thank you! Free upgrade too!!
Stayed 1 night in Jun 2020
Response from jo on Jun 22, 2020
Thank you for the great review. Im sorry I did not get to meet you but am delighted that you enjoyed your stay and hope to see you again sometime. Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely room was perfect. Jo is a warm, welcoming and professional host. She made us feel great immediately. Beautiful view, beautiful little apartment with everything you need down to the umbrella, which we did. I would make everything effort to return!
Stayed 1 night in Jan 2020
Response from jo on Jan 15, 2020
Thank you so much for taking the time and effort to review Watermark and for your kind words. I am delighted that you enjoyed your stay. Jo

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from jo on Nov 9, 2019
Thanks for the great review. Hope to see you again sometime. Jo

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing, studio apartment very comfortable and homely
Stayed 1 night in Sep 2019
Response from jo on Sep 13, 2019
So glad you enjoyed your stay and hope that we may see you here again sometime.

6/10 Okay

Verified traveler

Disliked: Room comfort
4 nights Easter break at Watermark Apartments
For Easter break, we chose Waiheke and 4 nights at Watermark. Quiet,situated 12 mins walk to main Onera Village, we enjoyed the closeness. Hilly, but we still biked and enjoyed going around the nearby bay and biking not far to Ostend. (Sat morn markets like a big garage sale, not fantastic, but food stands good) Stefanos pizza place good. Apartment no.3 small with no view, but there was a bench seat on the hill solely for No. 3 which we enjoyed with a view. One towel each supplied in apartment for 4 night stay was not ideal. A box outside front of apartments had towels in it, but without the distinction of a "clean pile"and a "dirty pile" we were unsure of these. Towels need renewing. Bed was comfy, pillows were not.They need replacing. Ironing board has broken bar at base, unsteady to use. Bathroom needs unit with a flat top put in, in the empty corner, so you can place your toiletries down. The unit sink sat on, was too small, and therefore gave you the feeling of crampness, as you could not comfortably place all your toiletries down beside you and use mirror at the same time. You had to put these on the floor OR high up to the left on the window sill. They supplied us 2 very small bottles of shower gel for 2 of us over 4 nights. This was not enough.Had to buy soap.There needs to be a stand in between the 2 lounge chairs for somewhere to put cup of coffee/glass of wine. Kitchenette tiny, needs more than one tea towel. Paid $1100 4 nights, 2 Ad. Too much for what we got.
Stayed 4 nights in Apr 2019
Response from Jo on Apr 29, 2019
Hi, Thank you for reviewing us. I am sorry you were not given more toiletries or towels. this was our mistake. generally we do provide clean towels every two days and would gladly have given you clean towels and more toiletries if you had let us know that we had forgotten to do so. There is a corner unit to the left of the wash hand basin with three shelves for additional toiletries, there are also two shelves in the vanity cupboard and well as the cupboard itself. I am very sorry you found this inadequate. we have not found this to be an issue before. we do take comments seriously and, where appropriate, take action accordingly. we re sorry you were so disappointed.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very enjoyable stay in a well laid out studio unit with a lovely view
Stayed 1 night in Mar 2019
Response from j on Apr 5, 2019
Many thanks for taking the time to review Watermark. I am so glad you enjoyed your stay and hope to see you again sometime.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from j on Apr 5, 2019
so glad you enjoyed your stay and hope to have you back here some day. Thank you for taking the time to review us. much appreciated

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views. Peaceful and quiet.
Stayed 3 nights in Dec 2018
Response from jo on Dec 18, 2018
Thank you for the great review. I am so glad you enjoyed your stay

10/10 Excellent

Fra

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely views! Large and tidy room and friendly service.
Stayed 1 night in Sep 2018
Response from jo on Oct 5, 2018
Thanks for the great review. So glad you enjoyed your stay I hope to see you here again sometime

10/10 Excellent

Ande, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High up on the hills yet walkable to town
Very good communication with Jo. Very thoughtful touches when I explained it was my girlfriend's birthday celebration. Good heating in the studio and ensuite, comfy bed with a good range of pillow sizes.
Stayed 1 night in Sep 2018
Response from jo on Sep 23, 2018
Thank you for the lovely review. Hope to see you again sometime.

8/10 Good

Wanny, Auckland

The owner is very friendly.
good communication. beautiful views. clean room and quiet place.
Stayed 1 night in Aug 2018
Response from jo on Aug 29, 2018
Thank you for taking the time to review Watermark. I am so glad you enjoyed your stay I hope to see you here again sometime

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Confusion around check out times. Wotif says 11am yet owners sat 10am. We were hoping for an 11am check out and booked this property as it had that.
Stayed 1 night in Aug 2018
Response from jo on Aug 24, 2018
Hi, Thank you for taking the time to review Watermark. I am sorry that you have given us a poor review based on a misunderstanding on check out times. I dont believe you actually mentioned this or requested a later check out time. Expedia does not show out check out as 11am. it is quite clear that it is 10.00 on everything we have. it has been 10.00 am since we opened in 2003. this is an exact copy of the information we have just copied from our page on expedia "Check-in / check-out Check-in time starts at: 2 PMCheck-in time ends at: midnightAdvance notice required for check-in after : 9 PMMinimum check-in age is: 18Check-out time is: 10 AMExpress check-inExpress check-outLate check-out - subject to availabilityLate check-out fee chargedAdvance notice required for check-inAdvance notice required for check-in : 24No front desk" If you have received anything different from them i apologise. perhaps you could send me a copy to enable me to take it up with expedia and ensure that it does not happen again. Show less

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiheke Island.
A beautiful apartment with stunning views overlooking Little Oneroa Beach. A quiet location & a short walk to the main cafe/restaurant area. The apartment was easy to find from the ferry terminal & the host Jo was very helpful advising of places to visit / eat / drink. Look forward to returning for a longer visit next time.
Response from jo on May 9, 2018
Thank you for the lovely review. I look forward to seeing you here again soon. Warmest regards Jo

8/10 Good

Tania, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment, great location
We had a night at Watermark. We explored the island so didn’t have much time in the room but it was perfect for the night. Clean, spacious and everything you needed. We were in apartment 3 which had a little view of the ocean over Little Oneroa. I’m guessing that apartments 1 and 2 have bigger views. The owner, Jo, really cares about the apartments and keeps them in amazing condition. Would recommend to friends.
Stayed 1 night in Feb 2018
Response from jo on Feb 27, 2018
Thanks for the lovely review tania. I appreciate you taking the time to do the review and hope to see you again some time.

10/10 Excellent

Mark, Gold Coast/Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault our stay.
Lovely place. Everything was Superb. Thanks Jo Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Stayed 2 nights in Feb 2018
Response from jo on Feb 13, 2018
Hi ... thank you so much for the great review. very much appreciated. I am delighted that you enjoyed staying with us and hope to see you again sometime.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation with lovely hosts. Located well close to local beach and amenities of nearby Oneroa shops
Stayed 2 nights in Jan 2018
Response from jo on Jan 25, 2018
Thank you so much for taking time to revue watermark, and for the great comments. it is much appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace, quiet and great views
Great place to stay, close to an excellent swiming beach but parking is at a premium. \
Stayed 2 nights in Jan 2018
Response from jo on Jan 25, 2018
Thanks for the great review. Its really good of you to take the time to complete the review process. I am delighted that you enjoyed your stay. Unfortunately I am unable to do anything about the parking situation down at Little Oneroa beach. it is a long standing issue.!!!!! Jo

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private and Comfortable Sanctuary
Really lovely comfortable, private room, close to the town centre. Cosy in the cold wet and windy weather, and airy and cool on a summers day.
Stayed 1 night in May 2017
Response from jo on Aug 16, 2017
thanks for reviewing us. i am so pleased that you enjoyed your stay. hope to see you again sometime

10/10 Excellent

Vanessa, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far exceeded expectations
Overall, a great experience, from the moment I booked, I received good detailed communication and upon arriving at the apartments, was taken aback at how great the room was.
Stayed 1 night in Jul 2017
Response from Jo and colleen on Jul 15, 2017
I am so glad you enjoyed yourselves and Watermark. I hope that I have an oppprtunity to meet you sometime in the future should You decide to return. Thanks for the great review

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Response from jo on May 16, 2017
Thak you for taking the time to review Watermark. s the review is anonymous and just an overall score i cant comment /respond with any greater significance.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location to both beach & Oneroa restaurants.
Fantastically located studio apartment with everything you need. Gorgeous views and peaceful setting.
Morning view from bed
Great place to sit at the end of the day to enjoy a wine and watch the sunset
Great views
Response from jo on Feb 28, 2017
Thank you so much for reviewing Watermark, and for the great comments. Thank you also for choosing to stay at Watermark. I hope to see you here again sometime. Jo

8/10 Good

Peter, Waikato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest Opinion
We were met on arrival by Jo, a lovely hospitable host. The setting is absolutely amazing. The only negative was a bit of mildew on the silicon in the shower, the bed could also do with a foam topper pad for a bit of comfort. Would definitely stay again.
Response from jo on Nov 17, 2016
Hi.. thank you so much for your feedback. We have soft toppers on the bed after a guest felt they were too firm! they are not foam though!!! I guess beds are a very personal thing and it is very difficult to get it right for everyone. Im sorry it wasnt the best for you. Maybe when you come again we can try and do something if you make contact with us... although I cant promise. Im realy sorry about the mildew in the silicone in the shower. we have been trying to get someone to come and re-do all the silicone, so far without success, but are still trying!!! Im glad you enjoyed your stay

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
The owner was an absolute star, even offering to drive us to the shops after we checked out. Rooms were immaculate and had everything you needed. And the view - worth every penny. Wish I could have stayed longer!
Response from jo on Nov 14, 2016
What a lovely review! Thank you so much. I very much hope to see you again. Warmest wishes jo

10/10 Excellent

Chuck, South Head, Helensville, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay on Waiheke.
Very convenient to Oneroa Village where we found plenty of very good restaurants and interesting shops. The hotel owner made arrangements (in her absence) for us to check in a bit early and came around later to introduce herself. The facilities in the room (kitchenette, wi-fi, TV, DVD collection, etc.) were all appreciated. To me, the best sign of a quality place to stay is finding a coffee plunger and a couple bags of coffee in the cupboard. Instant coffee equals instant displeasure!! My wife enjoyed the good tea selection.
Response from jo on Apr 16, 2016
Im delighted that you enjoyed your stay here and hope to have the opportunity to see you again sometime. I know time is valuable and am very grteful that you took the time to review Watermark, and so positively!!! Jo

10/10 Excellent

Neil, Markethill, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay on Waiheke
Short stay on lovely Waiheke Island, Watermark apartments are a short walk from Oneroa village you have a couple of nice beaches very close, small shops, cafes and restaurants. The apartment itself is pretty much exactly as described, our apartment had a nice view looking out over little Oneroa beach and the sea, it was comfortable, spacious, clean, nice bathroom, tea/coffee provided. The owner Jo is very friendly and helpful would definitely recommend these apartments for a stay on Waiheke.
Response from jo on Jun 4, 2016
What a great review for Watermark and Waiheke Island. It was lovely to have you stay and i hope to see you again sometime. Its great that you took the time to review us. Many thanks Jo

8/10 Good

Sharon, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay would definitely come again!
Watermark apartments was well appointed , the owner has a definite looks after the property and this is always a good thing. She was friendly and helpful and the studio was well appointed.
Response from jo on Apr 30, 2016
Hi.... Im not sure if you received my original reply to you very kindly placing a review of your stay! Just in case.... I am delighted that you enjoyed your stay and hop that you will come back sometime. You feedback is very helpful and we are grateful to you for taking the time to complete the process. . Kind regards Kp

10/10 Excellent

Leonie, Warilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment on Waiheke Island
Beautiful place to stay, close to beach, as expected from the web site. A great location to the beach and shops.
Response from jo on Feb 11, 2016
Thank you for taking the time to complete this review and for the great comments. It was lovely having you here and we hope to have you stay again some time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly staff, awesome view. Nice little room! Would stay again
Response from j on Dec 6, 2015
Thank you for taking the time to review Watermark. Glad you enjoyed your stay and hope to see you again sometime.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay! Enjoyed my time on Waiheke Island, a great place to relax.
Response from j on Nov 23, 2015
So glad you enjoyed your stay and a big thank you for taking the time to review Watermark. Hope to see you again one day!

10/10 Excellent

Steve, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Watermark
Beautifully outfitted studio apartments with the friendliest host. Well positioned with a short walk to the local town, or the islands public transport. All the information you could possible want or need about the activities, restaurants and wineries available on the island is provided to add to the Waiheke experience. Or just relax in the comfort of the cosy room.
Response from jo on Nov 11, 2015
What a lovely review! Thank you for troubling to do it, I greatly appreciate it. Im so glad you enjoyed yourselves and hope to see you here again sometime. Jo

8/10 Good

Deb, Auckand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Spot
We enjoyed our stay at the Watermark Apartments. It was handy to the shops and beaches. It was nice and quiet and a pleasant place to say for the weekend.
Response from jo on Sep 16, 2015
Im so glad you enjoyed your stay. Thank you for taking the time to provide feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crashing Waves
Best stay ever to relax - beautiful view from our room!! Crashing of waves in your ears, nice misty dark nights to relax to :) We didn't want to leave!!
Response from jo on Sep 16, 2015
Fantastic! That is so good hear! Your feedback is much appreciated. We hope to see you again sometime

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Response from jo on Feb 15, 2016
sorry for delay... Ive only recently seen that this review wanted a response! Thank you so much for reviewing watermark. I hope to see you here again sometime. comment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Nice studio apartment with great views. Nicely appointed. Pleasant and helpful host.
Response from jo on Sep 16, 2015
Thanks you for your feedback we have dealt with the issues as well as we can. The silicone in the showers is a constant problem im afraid, but we dont give up attempting to remedy it.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful room
Beautiful room, no complaints, loved the service. Will be back for sure
Im so glad you enjoyed your stay and look forward to seeing you again sometime.