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Reviews of Days Inn by Wyndham Augusta Wheeler Road

2 out of 5
Days Inn by Wyndham Augusta Wheeler Road
3654 Wheeler Road, I-520 Exit 1C, Augusta, GA

Reviews

6.0
Rating 10 - Excellent. 52 out of 326 reviews" "
Rating 8 - Good. 76 out of 326 reviews" "
Rating 6 - Okay. 68 out of 326 reviews" "
Rating 4 - Poor. 59 out of 326 reviews" "
Rating 2 - Terrible. 71 out of 326 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

2/10 Terrible

charles, BAY ST. LOUIS

Disliked: Cleanliness, staff & service
Check in was tedious..through a 3" glass plate outdoor window. The Internet was unusable..extremely slow. No hot water in the shower. No coffee in rooom orin the lobby. Wasn't worth anywhere near $163!
Stayed 1 night in Apr 2024

2/10 Terrible

Wayne

Stayed 3 nights in Mar 2024

6/10 Okay

Aisha

Traveled with group
Disliked: Cleanliness, property conditions & facilities
There.was.little up keep of the facility and the photos were deceiving.
Stayed 1 night in Mar 2024

8/10 Good

Carrie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Trash everywhere and roaches in the room
Stayed 1 night in Mar 2024

4/10 Poor

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches
Roaches
Stayed 1 night in Jan 2024

6/10 Okay

Kayla

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Jacinda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is absolutely disgusting and customer service was horrible....
Stayed 6 nights in Oct 2023

6/10 Okay

Reuben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Selena

Traveled with partner
Disliked: Amenities
Horrible smell like smoke torn bedspread disgusting
Stayed 1 night in Aug 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
The motel was full of prostitution and drugs
Stayed 1 night in Aug 2023

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Me and my husband stay here all the time. We actually lived here for almost a year.... long story.. lol. Its a nice hotel and in a good location especially for the price. Plenty of shopping and restaurants nearby. Also right beside interstate I20 and Bobby Jones expressway. The Owners/management are also really nice. Would definitely recommend.
Stayed 1 night in Jul 2023

2/10 Terrible

Celesta

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty and dated. They only had bread and cereal for breakfast.
Stayed 1 night in Jun 2023

4/10 Poor

Michelle

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Not very clean (noticeably dirty floor, splatter on baseboards, dust on surface near tv, and sticky on desk. Nice staff who were helpful. The breakfast was substandard to what we would normally see at a Days Inn.
Stayed 1 night in Apr 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was 12 minutes from Augusta National. Location is perfect
Stayed 2 nights in Apr 2023

10/10 Excellent

terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

terry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.would stay again
Not a luxury hotel. but thesheets were clean and the water is hot.
Stayed 2 nights in Apr 2023

8/10 Good

robert

Liked: Cleanliness
It wasn’t bad
Stayed 2 nights in Apr 2023

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service slept peaceful
Stayed 1 night in Mar 2023

2/10 Terrible

Meagan

Stayed 1 night in Mar 2023

2/10 Terrible

Savannah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I usually understand the whole ‘you get what your pay for’ concept, but this was just too much. The nonsmoking room smelled like someone has smoked an entire pack seconds before we walked in. The only two outlets that worked were the one plugging in the tv and the one plugging in the lamp. The hairdryer/ mount had been ripped (nails, drywall, and all) from the wall and was just hanging there. Same with the fan in the bathroom. The blankets on the bed were so thin and felt like sandpaper but the heater didn’t work. It was also extremely disgusting so we probably wouldn’t have used it anyways. After leaving, I had to double wash every piece of clothing that went into that room, I’ve washed my hair twice to no avail, and had to throw away our toothbrushes to try and get the smell out. You can hear people in other rooms and outside like you were separated by a sheet of paper. Just generally don’t recommend
Stayed 2 nights in Feb 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very convenient for my destination. I was disappointed that I could not get a coffee at 0600.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay here again
The room smelled musty and as soon as the light was turned on, roaches scattered. The beds were as hard as pavement and the carpet felt gross. Like it's never been cleaned before. We chose this one because it's directly across from the hospital and we had been there a long time. Our ride home was 3 hours, which we probably should've just attempted.
Stayed 1 night in Sep 2022
Response from desk on Oct 29, 2022
Dear valued Guest, we apologize for any inconvenience you may have experienced. We are improving and replacing all furniture and flooring. we have a service as well as in house treatment for pests. If you are ever in the area again please give us another try to see the difference.Thanks Management

10/10 Excellent

Daniel

Stayed 1 night in Jul 2022

4/10 Poor

Jessica

Stayed 1 night in Jun 2022

8/10 Good

Curtis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Tigeia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly Disappointed will never visit again!
Roach in bathroom sink and roach found inside refrigerator in guests salad. No offer of replacement, rude and very unpleasant!;
Stayed 1 night in May 2022
Response from MP - Guest Relations Manager on Jun 13, 2022
Hello Tigeia, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, location was good
Stayed 1 night in Apr 2022
Response from MP - Guest Relations Manager on May 28, 2022
Hello Mitchell, Thank you for taking the time to share your comments regarding our location and comments about our room. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Mayra

Stayed 1 night in Apr 2022

6/10 Okay

Donald

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from MP - Guest Relations Manager on May 28, 2022
Hello Donald, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Patricia

Stayed 3 nights in Apr 2022

6/10 Okay

Floyd

Liked: Staff & service
took an online deal because only 3 rooms left and there was hardly any people to justify the high priced room.
Stayed 1 night in Apr 2022
Response from MP - Guest Relations Manager on May 28, 2022
Hello Floyd, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Poor

Terri

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Something close to the hospital.
Stayed 1 night in Mar 2022
Response from MP - Guest Relations Manager on May 28, 2022
Hello Sarah,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements

8/10 Good

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly service
Stayed 4 nights in Mar 2022

8/10 Good

William

Traveled with partner
Inexpensive, but meet our needs. Clean and remodeled older property.
Stayed 1 night in Mar 2022

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
It was fine. Staff was nice
Stayed 1 night in Feb 2022

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Jan 2022

10/10 Excellent

Luedna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2022

4/10 Poor

Christopher

Business traveler
Disliked: Staff & service
When I made reservations, it said that breakfast was included. When I arrived, the office section was closed and I had to do everything from the night window.
Stayed 2 nights in Jan 2022

6/10 Okay

James

Stayed 1 night in Dec 2021

2/10 Terrible

Franklin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean
Stayed 1 night in Dec 2021

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Luedna

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

read

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021