Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Hampton Inn Augusta

2.5 out of 5
Hampton Inn Augusta
388 Western Ave, Augusta, ME

Reviews

9.4

Exceptional

Rating 10 - Excellent. 400 out of 563 reviews" "
Rating 8 - Good. 133 out of 563 reviews" "
Rating 6 - Okay. 23 out of 563 reviews" "
Rating 4 - Poor. 3 out of 563 reviews" "
Rating 2 - Terrible. 4 out of 563 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all the Hilton owned hotels its a nice little place. Ill stay here again when i need a room in the Augusta area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and friendly. The free breakfast was great. And the kids loved the pool. Very comfy beds and pillows. The whole hotel is beautiful and very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
No surprises
Stayed 1 night in Feb 2024

10/10 Excellent

franc

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean rooms, and topnotch customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Stayed 4 nights in Jan 2024

8/10 Good

Michelle, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and very helpful. The property is well maintained and clean. The hotel is just off/set back from a prime commercial street.
Stayed 1 night in Jan 2024

8/10 Good

William

Liked: Cleanliness
The state was pretty good except for being on the third floor I’m not sure what piece of heating equipment or air-conditioning equipment was running, but it was extremely noisy in the room
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room & staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Rimely

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property with friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Melvin C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

VIckie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Dec 2023

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, quiet, clean, and in a decent area
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Was Extremely Clean,Affordable,Breakfast Was Great And Pool Area Was Nice.
Stayed 2 nights in Sep 2023

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. My room was cozy and clean. The fragrance of the moisturizer and body wash were mild, nice, good for me as I have skin and fragrance sensitivities. The breakfast had a variety of choices. It was a pleasant stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recomended
Stayed 1 night in Oct 2023

8/10 Good

Trisha

Stayed 1 night in Sep 2023

10/10 Excellent

Janis, Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Katrina

Stayed 1 night in Sep 2023

10/10 Excellent

Harleigh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our first receptionist was so nice and friendly. But we overheard a different receptionist accuse a guest of stealing towels and that he didn’t need anymore towels. The guest came back down and said you can check my bag I didn’t steal anything and the receptionist didn’t believe him. So 50/50 on the staff.
Stayed 1 night in Sep 2023

8/10 Good

Lynette

Stayed 1 night in Sep 2023

10/10 Excellent

Richard A Kopcho

Liked: Cleanliness, staff & service, property conditions & facilities
everything was very enjoyable
Stayed 1 night in Sep 2023

8/10 Good

Suzanne

Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
So nice! We stay there all the time!
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough seating area for breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Staff from front counter to breakfast area. Great stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Blair

Stayed 1 night in Aug 2023

10/10 Excellent

LaBarre

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

8/10 Good

Brian, Underhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel, clean and accessible right off the highway. Would stay here again
Stayed 1 night in Aug 2023

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Business traveler, Traveled with pets
Liked: Amenities
Took our pet. Was a great stay. Nice area to walk the dog.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Alison

Stayed 1 night in Jul 2023

10/10 Excellent

mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Esra

Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Trena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast leaves something to be desired. Few dairy free, gluten free options.
Stayed 1 night in Jul 2023

8/10 Good

Katrina

Stayed 1 night in Jun 2023

10/10 Excellent

kim

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very clean. All of the staff were very friendly and helpful. We will definitely stay again. Thank you.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy, Warminster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Very accommodating. Very clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Wee Jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean room with good amenities. Bed is just nice and breakfast is good.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent inn.
Outstanding service.
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Stayed 1 night in May 2023