Ratings based on 382 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom G
Nice hotel convenient to a lot of placesPosted Feb 21, 2015
I enjoyed my stay here and would go back If needed.
by A verified traveler
Extremely old looking and needs renovationsPosted Feb 5, 2015
Cons: do something.
Location: excellent and competitive location
Old looking, needs renovations badly, poor maintenance, obsolete lobby and front desk. Room condition as if you are staying in 60's era of hotel.
by A verified travelerfrom Beaufort, SC
This hotel was not a pleasant place to stay.Posted Feb 3, 2015
Pros: The staff was very pleasant and helpful.
Cons: Where would one begin?
Location: There are lots of restaurants nearby and the hotel allows easy access to downtown Augusta and to a major highway.
The website portrayed the hotel as a luxurious facility. It wasn't. Bugs racing across the floor, bath towels the thickness of tea towels and the cleanliness of the room were not very inviting. The entire hotel has seen better days perhaps two decades ago. We chose not to have the complimentary breakfast.
for Everyoneby A verified traveler
DecentPosted Jan 26, 2015
This hotel was decent. However, I was given a key and assigned a room that was occupied. Staff really needs to get it together. Someone that was not honest could have stolen their items.
by A verified travelerfrom R
RUDE DESKCLERK!!Posted Dec 8, 2014
Upon entering front desk, Deborah, behind the counter, totally ignored me for 4 to 5 minutes. When another friendly young man came in, He helped, asked questions & had me checked in within 3 minutes. Deborah would NEVER work for me.
for Everyoneby A verified traveler
Very comfortablePosted Nov 21, 2014
Very affordable and comfortable. Also, it is very well located, near to nice restaurants.
for Couplesby Lucille A.
Posted Nov 6, 2014 on Hotels.com
for Business Travelersby A verified traveler
Run down and scaryPosted Nov 5, 2014 on Hotels.com
Found this hotel was very old and badly in need of updating and repair. One of the king bed's box springs was broken on one side, so you almost fell off when you sat down. We reported this to mgt. The A/C unit would not cool properly because the curtain to the walkway was right over it. The curtain would blow out and cause it to stop cooling well before the temp in the room lowered. There were bugs in the light fixture in the bathroom. The cleaning staff's work area was directly behind our room, so in the morning, there was a lot of loud talking, banging, etc. as the crew began their day. Not worth what we paid.
for Couplesby margaretfrom Southport
Not AugustaPosted Nov 1, 2014 on Hotels.com
Rooms had a peculiar smell..we were supposed to have a non-smoking room, however, the smell was so bad and the fan so low we requested a change of rooms..the front desk staff didnt blink an evye and moved us within seconds of our rewuest..however, the second room smelled also..the hotel needs updating and a thorough deep cleaning. We travel with our dog and inderstand that other dogs were in our room before us, but i have never noticed a 'smell' in any other LaQuinta we have been in ( 14).. Our dog kept smelling the corner of one of the beds and i am pretty sure it had been urinated on..staff was great, facilities, not so much...
for Familiesby A verified traveler
DIRTYPosted Oct 31, 2014 on Hotels.com
Torn and dirty carpet, cracked and peeling popcorn ceiling, stains on ALL the linens on both beds (including what appeared to be gobs of dried paint on a bedskirt), various dried spattered liquids on the walls, a spider on his web in corner, lumpy mattress, dimly lit, cigarette burns in my nonsmoking room...this place is in bad need of a refresh. You can only clean up a rundown place so much. It's the worst LaQuinta I've ever stayed in, and, since I travel with my dogs a lot, I've stayed in quite a few.