Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
71% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Holygrail77 from Vero Beach, FL

Not at all what I anticipated

Posted Apr 9, 2014
My reservation was not honored. I booked one "suite" with two double beds for two nights. I was given two single rooms with one double bed. I would hardly consider the room a "suite." I had much higher expectations, and I was greatly disappointed. I will never use this property again. I feel the property is vastly overpriced. I expected much more for my dollar.
Comment from
Jan 11, 2014
We at Savannah Suites strive to give our guest the best service. We hope to see you again so we can better fit your needs. We take all our guest reviews very seriously. Thank you for business and comments. We look forward to see you again.
1 out of 5
by A verified traveler

Dirty place

Posted Feb 25, 2014
Pros: Nothing
Cons: Everything
Location: Location was good
Smelled dirty too. Everything was dirty. It was like a place you are warned about on the news
Comment from
Jan 19, 2014
We appreciate your comment and concerns. We strive to improve to be the best hotel around the guest augusta area. Your comment will help us gladly.
3 out of 5
Recommended
for Everyone
by Hollis

better than average for this type of property

Posted Feb 24, 2014
Bates tend to be very accommodating. Usually for this type of property you have a lot of non Desirables but I have not found that at this location
Comment from
Jan 19, 2014
Write your comment.We at Savannah Suites hope you choose our hotel as the place you would like to stay when you come again. We Thank you for your review and please have a nice day.
1 out of 5
by Cat

Hotel

Posted Feb 21, 2014
Pros: It's close to the Augusta mall and there are plenty of restaurants and shopping areas around. The location is great.
It was one of the worst experiences ever. This hotel is extremely noisy, the walls are paper thin and the AC is extremely loud. My family was awake the entire night because of the noise. We could hear the people next door coughing that's how thin the walls are. Throughout the night we could also hear doors slamming and people going in and out of their rooms/cars. I would NOT recommend this hotel.
Comment from
Jan 18, 2014
Thank you for your comments and concerns. We take all guest reviews seriously. Have a good day,
5 out of 5
Recommended
by Kia from Shreveport

Wonderful

Posted Jan 7, 2014 on Hotels.com
I have already booked my next stay!
Comment from
Jan 15, 2014
Thank you for your review and we look foward to seeing you on your next visit.
4 out of 5
Recommended
by Chelan from Shreveport

Wonderful Hotel

Posted Jan 6, 2014 on Hotels.com
Management is SUPER NICE. Housekeeping checks to see if you need anything. Had a wonderful stay and will definitely be staying there on my next visit.
Comment from
Jan 22, 2014
we appreciate your business .Thankyou for staying at savannah suites.
2 out of 5
Recommended
by A verified traveler

Needs attention

Posted Dec 16, 2013 on Hotels.com
Staff was extremely friendly and helpful. Very convenient to shopping and lots of food choices. However, I would not stay here again. The room had been cleaned, but needs a DEEP cleaning on chairs, floors and baseboards. There were spill stains on the chairs and front of counter. The shower stall curtain was not wide enough to prevent water from coming out of the sides, so I had to wipe up water with the bath mat and it became black on bottom...yuck. I wore my socks the rest of the time and they felt like they stuck in certain areas and were really dirty just from overnight. The calking in bathroom was all over causing a less than appearance. Sink stopper was broken and had a sharp edge.
2 out of 5
by A verified traveler

Ok for 1 night stay

Posted Oct 31, 2013
It was ok for a 1 night stay. There are lots of shady characters walking around the hotel area all hours of the night .
1 out of 5
Recommended
for Shopping
by Torie from Georgia

Posted Oct 31, 2013 on Hotels.com
The other guest were making noise all through out the night I stayed keeping me up! The location near the Augusta Mall was great.
3 out of 5
by terrill

This traveler left a rating score only Posted Oct 22, 2013