Ratings based on 607 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ct

firsst class

Posted Sep 29, 2014
Pros: all mentioned above
Cons: cannot think of anything
Location: relatives
excellent value beautiful exercise room magnificent pool spa full breakfast bar at no extra cost. when in augusta maine that's where i'll stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Sep 28, 2014
Pros: The dining room.
Cons: Forget the outside entry for first floor rooms to make a bigger room. We thought it was overpriced.
Location: Location was central and close to highway.
The room was comfortable and well furnished. The outside entrance could not be used...something about batteries for door lock. Had to go to front desk three times to have entry card reprogrammed in order to get into room. The dining room was perfect...the service was excellent, as was the food. Breakfast the next morning was top notch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Limestone, ME

Customer Service

Posted Sep 28, 2014
Pros: Very clean and well-cared-for rooms. The facilities and restaurant were very nice! The outdoor areas were well maintained and welcoming.
Cons: The shower button in our room was extremely difficult to pull out so as to have the shower turn off. That might be something to look at!
Location: We were in and out rather quickly; so, did not get a chance to enjoy the area very much.
Emily at check in was very cordial and gracious. She made certain we were very aware of all the amenities the hotel had to offer and how to access them. Abby in the restaurant was an absolutely outstanding representative of the Senator Inn. She personifies excellence in customer service and satisfaction. These two young ladies did an exceptional job and the Senator's management are to be commended for hiring such quality employees!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Posted Sep 28, 2014
Pros: Location, price, excellent restaurant.
The Senator Inn provides top-level accommodations in the Augusta area.
2 out of 5
by A verified travelerfrom New York, NY

Mediocre

Posted Sep 25, 2014
What choices do you have in mid-Maine? The hotel seemed okay upon arrival, but the room smelled of that horrible air freshener that is trying to cover something up. We could barely sleep with the smell and left as soon as possible in the AM. High point: the bathroom was new and clean.
3 out of 5
by A verified traveler

Overnight

Posted Sep 5, 2014
Pros: see above
Cons: Noise abatement
Clean hotel, excellent breakfast included, lovely pool and spa. But, our room had a thrumming noise that went on all night.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Posted Sep 1, 2014
Pros: It looks really nice from the outside and the staff was friendly.
Cons: The room was spacious but needs new carpeting, would greatly improve cleanliness aura of the hotel.
Location: Only said there for one night, but seemed close to downtown Augusta. It was a good stopping point as I was en-route for West Forks, ME.
Really nice front desk personal. Was given a free room upgrade to a king size suite. The room was fine but there was a weird smell so I slept with the sliding glass door open for some fresh Maine air, solved that issue. The carpeting needs to be redone and the pillows were far from ideal. Overall, its a decent place to crash for the price.
3 out of 5
Recommended
for Personal Event
by carterfrom joliet,ill.

my stay

Posted Aug 29, 2014 on Hotels.com
the staff was very friendly at check in .but the room did not look like the room on the site .once upon a time maybe .but the comfort of the bed made up for everything and more
2 out of 5
by A verified traveler

Disappointed in the location and the rooms.

Posted Aug 27, 2014
The room smelled liked a strong cleaning product. It made our stay up enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just passing through...

Posted Aug 27, 2014
A pity we did not get a chance to try out the facilities. The included breakfast was quite good.