Studio Suite, 1 King Bed, Non Smoking | Private spa tub

Reviews of Days Inn & Suites by Wyndham Augusta Near Fort Eisenhower

2 out of 5
Days Inn & Suites by Wyndham Augusta Near Fort Eisenhower
459 Park West Dr, I-20 at Belair Road, Exit #194, Grovetown, GA

Reviews

6.4
Rating 10 - Excellent. 118 out of 513 reviews" "
Rating 8 - Good. 128 out of 513 reviews" "
Rating 6 - Okay. 96 out of 513 reviews" "
Rating 4 - Poor. 68 out of 513 reviews" "
Rating 2 - Terrible. 103 out of 513 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monya

Traveled with family
Liked: Amenities
It’s was good
Stayed 1 night in Feb 2024
Response from Rick P on Feb 28, 2024
We are glad to hear that you had an excellent stay with us. Thank you for your feedback.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service
Convenient to interstate, close to town
Stayed 1 night in Jan 2024
Response from Rick P on Feb 28, 2024
Thank you for your positive review and for staying with us.

2/10 Terrible

Brittany

Disliked: Cleanliness

8/10 Good

Derrick

Traveled with partner
Liked: Staff & service
Price and staff exceptional. Some furniture excessive wear need replacing. Tables and surfaces not wiped free of dust and debris but not a deal breaker. Clorox wipe resolved in 2 minutes. Freezer in the refrigerator needed cleaning. But won't stop me from staying again!!!!
Stayed 1 night in Nov 2023
Response from Rick P on Dec 4, 2023
We are sorry about the inconvenience you experienced during your stay. We will discuss your remarks with our housekeeping team and improve our service. Thank you for staying with us.

10/10 Excellent

Roxie

Stayed 1 night in Nov 2023

10/10 Excellent

RANDOLPH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rick P on Nov 20, 2023
Thank you for your positive feedback. It is always great to hear that our guests had a excellent stay with us.

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Rick P on Nov 20, 2023
Thank you for your positive feedback. It is always great to hear that our guests had a excellent stay with us.

8/10 Good

Hattie

Liked: Staff & service
Disliked: Amenities
There was stuff left in my room from a previous guest. My room was also dusty(on top of the microwave and on ALL the wood surfaces)…
Stayed 5 nights in Nov 2023
Response from Rick P on Nov 13, 2023
We are sorry about the inconvenience you experienced during your stay. We will discuss your remarks with our housekeeping department and improve our service. Thank you for staying with us.

8/10 Good

Chrissy

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Rick P on Nov 6, 2023
We appreciate your positive feedback and thank you for staying with us.

8/10 Good

Gerald

Stayed 1 night in Oct 2023
Response from Rick P on Nov 13, 2023
Thank you for your feedback and for staying with us.

8/10 Good

Jose

Stayed 7 nights in Sep 2023
Response from Rick P on Oct 30, 2023
Thank you for your feedback and for staying with us.

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Rick P on Sep 22, 2023
Thank you for your feedback and for staying with us.

6/10 Okay

Jess

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was not cleaned well. Small bits of trash and such. Closest shower I have ever had in a hotel.
Stayed 1 night in Sep 2023
Response from Rick P on Sep 22, 2023
Thank you for your feedback. It will help us improve our service and provide better accommodations to our guests.

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Saw a cockroach in our bathroom… felt really dirty.
Stayed 3 nights in Sep 2023
Response from Rick P on Sep 5, 2023
I'm sorry to hear that you had a negative experience with a cockroach being seen in the bathroom. We understand that a pest problem can be uncomfortable and cause distress. Please know that this is not the standard we hold ourselves to, and we would like to apologize for any inconvenience or discomfort caused. Our team takes any pest issues seriously, and we want to ensure that our facility is clean and safe for all guests. Thank you for bringing this to our attention.

10/10 Excellent

Jackie

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Rick P on Sep 5, 2023
Thank you for your feedback. We are glad you had an excellent stay with us.

10/10 Excellent

Ashley

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Rick P on Aug 22, 2023
Thank you for your wonderful feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Tracy

Liked: Amenities
Hot tub was excellent
Stayed 2 nights in Jul 2023
Response from Rick P on Aug 9, 2023
Thank you for the positive feedback. We are glad to hear that you had an excellent stay with us.

6/10 Okay

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Better breakfast
Stayed 1 night in Jul 2023
Response from Rick P on Aug 4, 2023
Thank you for your feedback and for staying with us.

8/10 Good

Czecholos

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2023
Response from Rick P on Jul 30, 2023
We appreciate your feedback and thank you for staying with us.

6/10 Okay

Michael

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Rick P on Jul 13, 2023
Thank you for your feedback and for staying with us.

6/10 Okay

Samuel

Liked: Staff & service
Didnt particularly like anything about the property. Wasn't bad overall but ive definitely stayed in way nicer hotels for the same price. Interior paint job in rooms was subpar. Outdated tv/remote and the beds were less than comfortable
Stayed 1 night in Jul 2023
Response from Rick P on Jul 4, 2023
Thank you for your feedback and comments. They will give us better idea on how to improve our hotel and provide our guests with excellent stay. Thank you for staying with us.

4/10 Poor

Crystal

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Rick P on Jul 4, 2023
Thank you for your feedback and for staying with us.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Rick P on Jun 28, 2023
Thank you for the positive feedback. We are glad to hear that you had an excellent stay with us.

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE STAY SMELLED AND UNCLEAN
This was the worst stay we have had in Augusta. The hotel smelled of weed and I was there with my daughter. The room was not cleaned to the expectation that we had. It was horrible!!!!
Stayed 1 night in Jun 2023
Response from Rick P on Jun 25, 2023
Dear Richard,Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a negative experience with your stay. We take all feedback seriously and use it to improve our service.We would like to apologize for any inconvenience caused and assure you that we are committed to providing the best possible experience for our guests. We have strict no smoking policy and charge a fee if a guest is caught smoking in the building.Unfortunately, sometimes we get guests that breaks hotel rules and cause inconvenience to other guests.Thank you again for your feedback and we hope to have the opportunity to serve you better in the future.

8/10 Good

Nicodemus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice
Stayed 1 night in Jun 2023
Response from Rick P on Jun 26, 2023
Thank you for your positive feedback and for staying with us.

8/10 Good

Mieczyslaw

Stayed 3 nights in Jun 2023
Response from Rick P on Jun 23, 2023
Thank you for your feedback and for staying with us.

8/10 Good

sheila

Stayed 1 night in Jun 2023
Response from Rick P on Jun 16, 2023
Thank you for the positive rating and for staying with us.

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rick P on May 9, 2023
Thank you for the wonderful rating. We are glad you enjoyed your stay with.

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Apr 2023
Response from Rick P on Apr 17, 2023
Thank you for the feedback. It makes up happy to hear when our guests have wonderful stay at our hotel. Thanks you for staying with us.

10/10 Excellent

Gregoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s our 2nd time here. It’s convenient because of our distance apart from each other. Excellent location. Friendly staff.
Stayed 1 night in Apr 2023
Response from Rick P on Apr 16, 2023
Thank you for the wonderful remarks. We are glad you had an excellent stay at our hotel. Thank you for staying with us.

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were amazing.
Stayed 3 nights in Apr 2023
Response from Rick P on Apr 12, 2023
Thank you for acknowledging the hard work our team puts in to make our guests stay enjoyable. Our team will be delighted to hear the feedback you provided. Thank k you for staying with us.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Rick P on May 1, 2023
It is always great to hear that we were able to exceed our guests expectations. Thank you for your feedback and for staying with us.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Rick P on May 1, 2023
We are glad to hear that you had an excellent stay with us. Thank you for your feedback.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our event. Everyone in the office was very nice.
Stayed 1 night in Apr 2023
Response from Rick P on Apr 9, 2023
Thank you for your wonderful feedback. We are glad you enjoyed your stay with us.

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here while in town for the Masters Tournament so the rate we paid was ridiculously high! However, so was everywhere else. That's fine. The hotel and our room were clean. The beds were comfortable and the shower was great. The amenities are pretty sparse. There's a couple tubes of shampoo and small bars of soap. That's it. There is a pod coffee maker. Also had a mini fridge and microwave. The continental breakfast was good and all we needed before heading to the tournament. The staff at the desk were friendly. All in all a good place to stay for what we needed - a place to sleep and shower.
Stayed 2 nights in Apr 2023
Response from Rick P on Apr 7, 2023
Thank you for your feedback. Due to special event like Master's, the price for the rooms are high in the whole market, but we do try to give our guests a clean and comfortable stay and provide excellent service. We are glad to hear that you were happy with your stay and our service.. Thank you for staying with us.

10/10 Excellent

Bettieanne

Business traveler
Liked: Staff & service, property conditions & facilities
Quiet overnight stay
Stayed 1 night in Mar 2023
Response from Rick P on Apr 3, 2023
Thank you for your feedback. We are delighted to hear that you had an excellent stay at our hotel. Thank You for staying with us.

8/10 Good

Major

Stayed 2 nights in Mar 2023
Response from Rick P on Apr 24, 2023
Thank you for your positive feedback. We are glad you enjoyed your stay with us.

8/10 Good

Gregoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Need to be updated but was clean. Thin walls. We could hear lots of noise from other room
Stayed 2 nights in Mar 2023
Response from Rick P on Mar 29, 2023
Thank you for your feedback and for staying with us.

8/10 Good

james

Stayed 1 night in Mar 2023
Response from Rick P on Mar 29, 2023
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Roxanna

Air conditioner is so loud it wakes you up. Bathroom is awful!
Stayed 2 nights in Mar 2023
Response from Rick P on Mar 20, 2023
Thank you for your feedback. Your feedback will help us improve our service. Thank you for staying with us.

10/10 Excellent

Karen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fine. The staff wa professional, helpful and courteous. The property was clean but dated. Could use some modernizing.
Response from Rick P on Mar 20, 2023
Thank you for the feedback and for staying with us.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Rick P on Mar 20, 2023
Thank you for your feedback. We are glad you enjoyed your stay with us.

6/10 Okay

Donna

Liked: Staff & service
Stayed 3 nights in Jan 2023
Response from Rick P on Mar 8, 2023
Thank you for your feedback and for staying with us.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Rick P on Jan 8, 2023
Thank you for your positive feedback and for staying with us.

8/10 Good

Mel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Response from Rick P on Dec 23, 2022
Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Dick

Traveled with partner
Liked: Staff & service, property conditions & facilities
Average
Response from Rick P on Dec 22, 2022
Thank you for you feedback and for staying with us

8/10 Good

Makayla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super quiet, nice comfortable bed I really enjoyed my stay
Stayed 1 night in Nov 2022
Response from Rick P on Nov 23, 2022
Thank you for the positive feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Jessie

Stayed 1 night in Oct 2022

6/10 Okay

Charles

Stayed 2 nights in Sep 2022
Response from Rick P on Sep 22, 2022
Thank you for your feedback and for staying with us.

10/10 Excellent

Larry

Stayed 1 night in Aug 2022