Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

There are insects in the rooms.

Posted Aug 15, 2014
furniture is old, not very clean and there are insects.
1 out of 5
by A verified traveler from SLP

Not what I expected

Posted Aug 10, 2014
Awful rooms Cheap hotel I didn't expect such awful rooms Breakfast was also awful no eggs, pancakes were wet Didn't like it at all
4 out of 5
Recommended
for Everyone
by A verified traveler from T, TX

Outlets on the Brain?!

Posted Jul 30, 2014
Great location for the premium outlets! Comfy bed. Nice indoor pool. Pleasant staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was just really small

Posted Jul 29, 2014
Beds to small and rooms to small but overall nice hotel. I would stay there again in a pinch
4 out of 5
Recommended
for Everyone
by A verified traveler from richmond, tx

Very clean, quiet, a/c worked great!

Posted Jul 18, 2014
Room was clean, comfy, quiet & the a/c worked great!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Angelo, tx

blake

Posted Jun 24, 2014
Pros: clean and quiet
Cons: maybe breakfast, more selections.
When we got to the room the light over the sink did not work. I went to the front desk to report it and the attendant went right to the room and fixed the problem.
4 out of 5
Recommended
for Everyone
by Beto from Monterrey, Mexico

Nice Hotel in front of outlet center

Posted Jun 12, 2014
Pros: location
Location: Wine Store, Whataburger, Tanger Outlet, all within walking distance.
Hotel is conveniently located in front of the outlet center. I was there to visit a customer in new braunfels and got there the afternoon before. You can go shopping or visit the cities of san Marcos and New Braunfels. Restaurant nearby.
2 out of 5
by A verified traveler

Very old and dirty

Posted Jun 8, 2014
The hotel is near Tanger Outlets, what males its location very convenient. But us old, the AC made the carpet wet, the lights did not work, drawers were broken. Really needs maintenance. Do not want to return
2 out of 5
Recommended
for Families
by C Baker from Texas

Closest to the outlets, quality is not what it was

Posted May 28, 2014 on Hotels.com
I was disappointed to see that this place has declined a little. I chose this hotel because it was a cheaper option - but still not what I'd call cheap - the newish Embassy Suites 1/2 mile away was only a little more for the same date. Staff were pleasant , the pool, had generous hours but gave the overall impression of being dirty, there were dark areas all over the pool deck -not sure if this was dirt or something else, the lounging chairs at the pool were visibly splattered with dirt. The room was a basic room, not the best mattresses, not the worst. Shower did not go on full because the little tab that you pull up did not allow for all water to go through shower, so a lot went through the tub faucet. Breakfast - if we'd gotten there earlier probably would've been better. We got there with about 15 minutes left, - there were 4 pastries, 6 waffles thawed - I thought they were supposed to be frozen until use? and cold cereal. One of the biggest issues I had was that the outside lock on the side door apparently did not work, and so was secured open with tape until about 11 pm. This presents somewhat of a hazard in my mind. I really wanted to like this place, I did on previous visits, and hope that it will address a few of these issues and be as great as it used to be.
3 out of 5
Recommended
for Everyone
by TSU mom from Texas

A place to sleep

Posted May 18, 2014
Upon checkin no towels in room. Front desk handed me some to take up to my room. Refrigerator didnt cool very well and stopped working altogether. That said, the room was clean, hotel was quiet, and the beds comfortable. It was an okay place to stay for the price.